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#1 (permalink) |
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Registered User
Join Date: May 2009
Posts: 85
OS: xp service pack 2
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Prince Of Persia 2008 installation problem
Hey guys,
I was installing prince of persia 2008 and the installation stops at around 10% and i get this error : Error code -5011 : 0x8000ffff >SetupNewsetup.cpp (211) PAPP: Prince of Persia PVENDOR:Ubisoft (www.ubisoft.com) PGUID:7C11154F-3539-4CB5-979D-EF7913473E53 $14.0.0.162 "Please make sure that other setup are finished and applications are closed." These are my specifications : OS : Windows XP Service Pack 2 DirectX 10.0 RAM : 2GB CPU : Intel Core 2 Duo Motherboard : Intel DG31PR Graphics card : Zotac GeForce 8500 GT 512MB Last edited by PhoenixWright; 05-27-2009 at 07:30 AM. |
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#2 (permalink) |
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Registered User
Join Date: May 2009
Posts: 85
OS: xp service pack 2
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Re: Prince Of Persia 2008 installation problem
I also tried to install it in safe mode but didn't work.
Finally, I removed all unwanted processes and tried to install but no luck. Help, anyone? Last edited by PhoenixWright; 05-27-2009 at 07:29 AM. |
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#3 (permalink) |
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Temporarily Banned
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Re: Prince Of Persia 2008 installation problem
I know some games like GTA 4 require XP SP3 to be installed
try installing SP3 and installing again download SP3 http://www.microsoft.com/downloads/d...DisplayLang=en |
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#4 (permalink) |
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Moderator Hardware Team
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Re: Prince Of Persia 2008 installation problem
DirectX 10 is for Vista only. The latest version for XP is 9.0c.
Disable and uninstall it, reboot and install 9.0c.
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#5 (permalink) |
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Moderator, Games Team
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Re: Prince Of Persia 2008 installation problem
you have reported in your specs that you have DirectX 10.0
Windows XP has only DX 9.0 and any unofficial release of DirectX 10.0 is unstable, believe me I tried it and it's not effective in any way, the games did not change to DX10 mode or you can't change them and it made my PC really unstable, so remove DX10 and try the installation again
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#7 (permalink) |
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Registered User
Join Date: May 2009
Posts: 85
OS: xp service pack 2
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Re: Prince Of Persia 2008 installation problem
OK...but how do I remove the DirextX?
I read that it cannot be uninstalled to a lower version after installing. And I don't want to format and reinstall. Is there any way to remove it? |
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#8 (permalink) |
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Moderator, Games Team
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Re: Prince Of Persia 2008 installation problem
ok, to uninstall DX10, do this :
press Start -> Run type: regedit on the left side navigate to : Hkey_Local_Machine -> Software -> Microsoft -> Directx delete the directx folder and then reboot the PC (it's very important to reboot before you continue now after you rebooted download this : http://www.freewebs.com/clanhzo/dx9.rar it's a registry key for directx 9 use winrar or 7z to unzip it and double click on it to enter it to the registry after that, install the latest version of directx 9.0c
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#9 (permalink) |
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Registered User
Join Date: May 2009
Posts: 85
OS: xp service pack 2
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Re: Prince Of Persia 2008 installation problem
No luck guys...I changed the directX back to 9.0c but the game still won't install.
And I checked the minimum requirements and I have all the minimum requirements. |
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#10 (permalink) |
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Moderator Hardware Team
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Re: Prince Of Persia 2008 installation problem
Have you tried contacting Ubisoft support? I think 'Error code 5011' is related to InstallShield.
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#13 (permalink) |
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Moderator Hardware Team
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Re: Prince Of Persia 2008 installation problem
Download the latest Windows Installer package for XP. Install and reboot.
Then follow these instructions, reboot and try installing the game again.
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#14 (permalink) |
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Moderator, Games Team
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Re: Prince Of Persia 2008 installation problem
do what Koala suggested, and also try this:
try to copy the DV content to your Hard disk and then navigate to C:\program files and delete this folder : InstallShield Installation Information now try to install the game from your hard disk if that didn't work, then it could be that you have a faulty copy of the game, you need to replace it
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#16 (permalink) |
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Moderator, Games Team
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Re: Prince Of Persia 2008 installation problem
it could be a faulty copy of the game, try to replace it with a new one
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