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#1 (permalink) |
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Registered User
Join Date: May 2009
Posts: 6
OS: windows vista
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hi need help bad. i carnt play supreme commander forged alliance due to error that just sounds like japanease to me. the message is "unable to create direct 3D , please ensure system has current video drivers" this is then followed by a fatal error message, i really need help, i tryed to fix it myself but failed badly.someone PLZ halp me.
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#2 (permalink) |
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Senior Tech, Games Team
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Re: supreme commander forged alliance-- fatal error
Please post your system specs, then make sure you have all the latest drivers for your computer.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#4 (permalink) |
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Senior Tech, Games Team
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Re: supreme commander forged alliance-- fatal error
Go into the start menu and press run, then type dxdiag and post what it says there. To find out what the video card it, right click your desktop and go to properties, go to settings and it will say what your display type is, post that.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#5 (permalink) |
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Registered User
Join Date: May 2009
Posts: 6
OS: windows vista
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Re: supreme commander forged alliance-- fatal error
Operating system: windows vista home premium(6.0, build 6000)
Processor intel(R) Pentium(R) dual CPU E2140 @ 1.60GHz (2 CPUs), ~1.6ghz Memory: 2038MB RAM Main Driver: igdumd32.dll |
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#6 (permalink) |
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Temporarily Banned
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Re: supreme commander forged alliance-- fatal error
Download directx9
http://www.microsoft.com/downloads/d...displaylang=en Your CPU is too slow so the game won't play decently. Whats your GPU and PSU? |
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#7 (permalink) |
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Asst Manager, Games Team
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Re: supreme commander forged alliance-- fatal error
Like Ninja said, it won't run well on that system, the CPU is a bottleneck.
Regardless, try going into the C:\Documents and Settings\(Your Username)\Local Settings\Application Data\Gas Powered Games\Supreme Commander Forged Alliance folder. Then delete the Game.prefs file. If that still doesn't work - right click on the shortcut icon, select 'Properties' and add /novalidate to the end of the Target path. Make sure you leave a space at the end of the path, inbetween .exe and /novalidate. Last edited by Tiber Septim; 05-21-2009 at 01:16 AM. |
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#9 (permalink) |
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Senior Tech, Games Team
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Re: supreme commander forged alliance-- fatal error
You probably can't find the folder because it's hidden, go to My Computer, press the Tools menu, go into Folder Options, click View, and tick View hidden files and folders.
This game is not pirated (downloaded) is it?
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#10 (permalink) |
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Moderator, Games Team
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Re: supreme commander forged alliance-- fatal error
the CPU is OK for the game
you will be surprised of what a Dual Core CPU can really do ;) you didn't mention what your Video card is press start -> run type : dxdiag now choose "Display" tab on the upper left there is a "device" we need the 1rst, 3rd and 5th line (Name, Chip Type, Approx. Total Mem)
__________________
![]() !!Please don't PM me for Tech Support!! |
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#11 (permalink) |
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Asst Manager, Games Team
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Re: supreme commander forged alliance-- fatal error
My mistake I thought you were using XP.
Did you try the /novalidate command? That should start the game even if you don't meet the system requirements, which may be the case here. @Rock - yes, I know what a Dual Core CPU can do. I have a Dual Core CPU clocked twice as fast as the OP's and Supcom still lags on anything bigger than a 20Km map when using AI. The problem is that most of the game is scripted in LUA, which is a very high level language. Easy to code for but performance is terrible. |
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#12 (permalink) |
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Temporarily Banned
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Re: supreme commander forged alliance-- fatal error
My friend has my old dual Core 2ghz x 2 AMD 3600+.
When he play Supreme Commander it lags a ton. bassically you should give up trying to get the game working since it requires around a 3ghz dual core to play decently and a nice graphics card. I'm thinking that your system doesn't have nice video card so the game will play like a slideshow. |
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#13 (permalink) |
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Registered User
Join Date: May 2009
Posts: 6
OS: windows vista
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Re: supreme commander forged alliance-- fatal error
sorry if i am being a pain in the butt, but alot of this 'DOES NOT COMPUTE' and it seems that alot of you seem to disagree with each other, so you carnt blame me if im confused right now. also i dont know how to use slash commands on my computer and it is vista so no more XP paths plz.
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#14 (permalink) |
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Moderator, Games Team
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Re: supreme commander forged alliance-- fatal error
in order to help you better you need to post your full PC specs
you still didn't post your Video card if you don't know how, just follow my instruction from post #8
__________________
![]() !!Please don't PM me for Tech Support!! |
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#15 (permalink) |
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Temporarily Banned
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Re: supreme commander forged alliance-- fatal error
You're not being annoying or anything I'm just saying Supreme COmmander needs a power system and yours doesn't cut the mustard.
http://www.yougamers.com/gameometer/10126/ YouGamers Recommended System What is this? Processor: AMD Athlon X2 5000+ / Intel Core 2 Duo E6600 Display Card!: ATI Radeon X1900 XT 512MB / NVIDIA GeForce 7900 GTX 512MB Memory: 2048MB Free Disk Space: 8GB Operating System: Microsoft Windows XP Service Pack 2 or Vista please do what RockmasterR asks, thank you! |
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#16 (permalink) |
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Registered User
Join Date: May 2009
Posts: 6
OS: windows vista
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Re: supreme commander forged alliance-- fatal error
well iv just done that gameometer thing and it kinda told me what i suspected , my video card isnt good for most games, which when i think about it should be a slap in the face as the error message i got was 'please ensure system has current video drivers'. so i guess ill try and save up some money and attempt ugrades. thanks u guys for the help , but knowing me ill porberly be bak . ive killed more electrical stuff in my lifetime i could fill my room with them.
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#17 (permalink) |
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Senior Tech, Games Team
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Re: supreme commander forged alliance-- fatal error
You can also go to www.canyourunit.com to see if your system can handle the game.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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