PC freezing during gameplay

Nick86mt · 04-24-2009, 03:02 AM

Hi all, have been experiencing random pc freezing during gameplay (caeser 4 and tom clancy hawx BUT NOT for rome total empire). cant get around the problem, maybe you guys can help.

ran through those 10 steps in the sticky note.
details of pc:

* Power Supply: tagan tg480-uo1 - 480W
+3.3V +5V +12V +12V -5V +5VSB
28A 48A 28A 1.0A 0.8A 2.5A
240W 336W 12W 4W 12.5W
480W

* Motherboard – K9ag Neo 2 Digital. MS-7368. Bios v1.7.

* CPU – amd athlon 64X2 Dual Core 6000+ 3.0ghz

* RAM – corsair, DDR2 5300 2Gbx1.

* Video Card – ati, hd4670, PCI-Express, 512 Mb

* Hard Drive – maxtor, SATA 320Gb.

* Operating System - Windows XP Pro sp 3

thanks

**RockmasteR** · 04-24-2009, 04:05 AM

hello and welcome to TSF
first of all, can you please explain what is the freezing? is it momentary or permanently where you have to restart your PC.
Let's try those steps :
1- download the AMD Dual Core Optimizer from here :
AMD Dual Core Optimizer

2- download Speedfan from my sig and use it to see the CPU and video card temps when idle and when under stress
post them here

3- let's test your RAM
download Memtest from here : Memtest
unzip it using any zip software like 7z or winrar and burn it to a CD

Tumbleweed36 · 04-24-2009, 05:18 AM

Posting the voltages and temperatures would be helpful as requested. You are too light on the power supply for that video card, you need a 550 watt power supply in there to do the job for you because 480 watts is just not strong enough. That alone (with other possible issues) can cause what you are seeing.

Nick86mt · 04-24-2009, 05:59 AM

will do those tests as soon as i get on my pc back home, but when i said it freezes, sometimes gameplay just freezes and continues after a few seconds, other times is just locks the whole thing and after i need to reset the pc.....i suspected it might be the power supply, but i thought id check out the other variables before splashing the $$ hehe...

**RockmasteR** · 04-24-2009, 06:39 AM

just like tumbleweed said, your PSU is not sufficient enough to run that ATI card
you can get this PSU :
Corsair 650W

Tumbleweed36 · 04-24-2009, 08:15 AM

Rockmaster has given you a link to one of the best power supplies out there and it is a reasonable price.

Nick86mt · 04-24-2009, 10:34 AM

yes, but i have to look for it somewhere, im not from the usa.

i installed the amd dual core optimizer, as well as speedfan...how would i know which temp is which??

**RockmasteR** · 04-24-2009, 01:31 PM

Core is CPU temps
GPU is Video Card

you can ask your local PC retailer for that PSU

Tumbleweed36 · 04-24-2009, 05:10 PM

What country are you from so we can see if we can assist you to find some good deals?

Nick86mt · 04-25-2009, 02:36 AM

malta, europe....core is around 40, temp1 is 37, hd0 is 32 hd1 is 27...but then temp2 is 127

and temp 3 is 37

what does temp 2 refer to?

**RockmasteR** · 04-25-2009, 03:24 AM

127 C is not reasonable at all
download SIW from my sig
under hardware choose sensors and take a screenshot of what you see and post it here

Nick86mt · 04-25-2009, 09:44 AM

what do u think of this 850W Northq Black Magic High Quality PSU

http://www.scanmalta.com/item.php?We...ode=PSU-L23245..

screenshot...

Mcninjaguy · 04-25-2009, 12:20 PM

I went through a couple sites and no indication of the amps on the 4 rails

I don't trust this PSU

The corsair 650w is probably just a powerful as that Black magic PSU but with more stability since it uses one nice single 12v rail

and the rails's amps doesn't usually add up correctly so its not quite worth it

Tumbleweed36 · 04-25-2009, 05:36 PM

I too am skeptical when one can't find the complete specs on a power supply. Honestly though, I have to say I don't know since we are unable to pinpoint the specs that tell most of the story. Any time one purchases a no-name (specs not clearly specified) power supply, you are taking a risk.

What country are you in?

Nick86mt · 04-26-2009, 01:57 AM

malta...so any ideas bout that screenshot?? cheers

dai · 04-26-2009, 02:09 AM

the 125 will be a no sensor available reading

do you have any other supplier sites for malta

Tumbleweed36 · 04-26-2009, 04:57 AM

If this supplier in your area? Here is an OCZ 700 watt power supply that is much better than the one you listed:

http://www.klikk.com.mt/#scatid=2:catid=22:prodid=4476

Nick86mt · 04-26-2009, 06:58 AM

ye, cheers for the tip....i built my system, but still new on psu subject

Nick86mt · 04-28-2009, 01:26 AM

yesterday i plugged in a device to show power consumption in wattage....while playing hawx (which usually stalls at some random point) the max it reached was 270 watts. and btw yesterday it didn't crash...driving me nuts....can this be caused by any other parts other than the psu?

**5NIPER_WOLF** · 04-28-2009, 02:11 AM

Here ya go

http://www.overclockers.co.uk/showpr...odid=CA-031-OC

04-24-2009, 03:02 AM	#1 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	PC freezing during gameplay Hi all, have been experiencing random pc freezing during gameplay (caeser 4 and tom clancy hawx BUT NOT for rome total empire). cant get around the problem, maybe you guys can help. ran through those 10 steps in the sticky note. details of pc: * Power Supply: tagan tg480-uo1 - 480W +3.3V +5V +12V +12V -5V +5VSB 28A 48A 28A 1.0A 0.8A 2.5A 240W 336W 12W 4W 12.5W 480W * Motherboard – K9ag Neo 2 Digital. MS-7368. Bios v1.7. * CPU – amd athlon 64X2 Dual Core 6000+ 3.0ghz * RAM – corsair, DDR2 5300 2Gbx1. * Video Card – ati, hd4670, PCI-Express, 512 Mb * Hard Drive – maxtor, SATA 320Gb. * Operating System - Windows XP Pro sp 3 thanks Last edited by Nick86mt; 04-24-2009 at 03:05 AM.

04-24-2009, 04:05 AM	#2 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,163 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: PC freezing during gameplay hello and welcome to TSF first of all, can you please explain what is the freezing? is it momentary or permanently where you have to restart your PC. Let's try those steps : 1- download the AMD Dual Core Optimizer from here : AMD Dual Core Optimizer 2- download Speedfan from my sig and use it to see the CPU and video card temps when idle and when under stress post them here 3- let's test your RAM download Memtest from here : Memtest unzip it using any zip software like 7z or winrar and burn it to a CD __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

04-24-2009, 05:18 AM	#3 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,656 OS: XP Professional	Re: PC freezing during gameplay Posting the voltages and temperatures would be helpful as requested. You are too light on the power supply for that video card, you need a 550 watt power supply in there to do the job for you because 480 watts is just not strong enough. That alone (with other possible issues) can cause what you are seeing. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-24-2009, 05:59 AM	#4 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay will do those tests as soon as i get on my pc back home, but when i said it freezes, sometimes gameplay just freezes and continues after a few seconds, other times is just locks the whole thing and after i need to reset the pc.....i suspected it might be the power supply, but i thought id check out the other variables before splashing the $$ hehe...

04-24-2009, 06:39 AM	#5 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,163 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: PC freezing during gameplay just like tumbleweed said, your PSU is not sufficient enough to run that ATI card you can get this PSU : Corsair 650W __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

04-24-2009, 08:15 AM	#6 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,656 OS: XP Professional	Re: PC freezing during gameplay Rockmaster has given you a link to one of the best power supplies out there and it is a reasonable price. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-24-2009, 10:34 AM	#7 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay yes, but i have to look for it somewhere, im not from the usa. i installed the amd dual core optimizer, as well as speedfan...how would i know which temp is which??

04-24-2009, 01:31 PM	#8 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,163 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: PC freezing during gameplay Core is CPU temps GPU is Video Card you can ask your local PC retailer for that PSU __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

04-24-2009, 05:10 PM	#9 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,656 OS: XP Professional	Re: PC freezing during gameplay What country are you from so we can see if we can assist you to find some good deals? __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-25-2009, 02:36 AM	#10 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay malta, europe....core is around 40, temp1 is 37, hd0 is 32 hd1 is 27...but then temp2 is 127 and temp 3 is 37 what does temp 2 refer to?

04-25-2009, 03:24 AM	#11 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,163 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: PC freezing during gameplay 127 C is not reasonable at all download SIW from my sig under hardware choose sensors and take a screenshot of what you see and post it here __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

04-25-2009, 12:20 PM	#13 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: PC freezing during gameplay I went through a couple sites and no indication of the amps on the 4 rails I don't trust this PSU The corsair 650w is probably just a powerful as that Black magic PSU but with more stability since it uses one nice single 12v rail and the rails's amps doesn't usually add up correctly so its not quite worth it

04-25-2009, 05:36 PM	#14 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,656 OS: XP Professional	Re: PC freezing during gameplay I too am skeptical when one can't find the complete specs on a power supply. Honestly though, I have to say I don't know since we are unable to pinpoint the specs that tell most of the story. Any time one purchases a no-name (specs not clearly specified) power supply, you are taking a risk. What country are you in? __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-26-2009, 01:57 AM	#15 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay malta...so any ideas bout that screenshot?? cheers

04-26-2009, 02:09 AM	#16 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	Re: PC freezing during gameplay the 125 will be a no sensor available reading do you have any other supplier sites for malta __________________

04-28-2009, 02:11 AM	#20 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,246 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: PC freezing during gameplay Here ya go http://www.overclockers.co.uk/showpr...odid=CA-031-OC __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.

04-26-2009, 04:57 AM	#17 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,656 OS: XP Professional	Re: PC freezing during gameplay If this supplier in your area? Here is an OCZ 700 watt power supply that is much better than the one you listed: http://www.klikk.com.mt/#scatid=2:catid=22:prodid=4476 __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-26-2009, 06:58 AM	#18 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay ye, cheers for the tip....i built my system, but still new on psu subject

04-28-2009, 01:26 AM	#19 (permalink)
Nick86mt Registered User Join Date: Apr 2009 Posts: 11 OS: Win XP SP 3	Re: PC freezing during gameplay yesterday i plugged in a device to show power consumption in wattage....while playing hawx (which usually stalls at some random point) the max it reached was 270 watts. and btw yesterday it didn't crash...driving me nuts....can this be caused by any other parts other than the psu?