Random Screen Blackouts on Tom Clancy's H.A.W.X.

lifeisfaked · 03-25-2009, 01:24 PM

Hi

I recently got hold of Tom Clancy's H.A.W.X. for PC. It installed fine and I got it running. I went into to the settings section and chose the recommended settings for my system. I then started the game, and when flying, every few seconds the screen blacks out - it's similar to the one that you get when changing the resolution settings in a game and it blacks out for a second then returns about two seconds after. The game freezes before the blackout but then continues fine afterwards. The music sometimes stutters but other times it just keeps going. I've tried changing all the settings to as low as possible, disabling HDR, AA, (also changed refresh rate) but this only makes the blackouts more infrequent, but doesn't wipe them out completely. Anyone know what to do?

Here's my spec:

AMD Athlon X2 Dual Core 5200+ OC'd to 3.1GHz per core
4GB DDR2 RAM @ 667MHz
ATI Radeon HD3850 GPU
Acer AL1913 LCD 19" Monitor

Thanks in anticipation,

Luke

Tiber Septim · 03-26-2009, 12:10 AM

Hi.
Could you please post the specs for your power supply?
Most important is make/model and number of amps on the +12v rail/s.
All that information will be on the side of the PSU itself, on a label.

Also, download CoreTemp and GPU-Z from my signature.
Run both when the system is idle, make note of the temperatures, then run HAWX for a couple of minutes, quickly quit out and check the temps again.
Post both sets of figures back please.

lifeisfaked · 03-26-2009, 10:30 AM

Hi there,

My PSU is a COLORSit 500u, here are the power ratings:

+3.3V: 28A
+5V: 30A
+12V: 20A
-12V: 0.5A
+5VSB: 2A
500W Max

Been running GPU-Z and Core temp; here's the info

CPU Temp Idle: ~24C
CPU Temp In HAWX Low Settings: 48C
CPU Temp In HAWX High Settings: 48C

GPU Temp Idle: ~38C
GPU Temp In HAWX Low Settings: 56C
GPU Temp In HAWX High Settings: 65C

Oh, and I got 2 blackouts on Low Settings and two on High also.

Thanks very much for your help,

lifeisfaked · 03-28-2009, 08:34 AM

How odd.
I have just tried running the game in DirectX10 mode, and it works A-OK
I can even max it out fully and still get a decent FPS!
So...solved?
Haha thanks for your help though

Mcninjaguy · 03-29-2009, 12:30 AM

you need a new PSU

Corsair 650w
3.3V@24A
+5V@30A
+12V@52A (what you should be worried about)
-12V@0.8A
+5VSB@3.0A
$90
after rebate $70
http://www.newegg.com/Product/Produc...82E16817139005

your current PSU is absolute garbage

03-25-2009, 01:24 PM	#1 (permalink)
lifeisfaked Registered User Join Date: Dec 2008 Location: Leeds, UK Posts: 12 OS: Windows Vista Ultimate SP1 My System	Random Screen Blackouts on Tom Clancy's H.A.W.X. Hi I recently got hold of Tom Clancy's H.A.W.X. for PC. It installed fine and I got it running. I went into to the settings section and chose the recommended settings for my system. I then started the game, and when flying, every few seconds the screen blacks out - it's similar to the one that you get when changing the resolution settings in a game and it blacks out for a second then returns about two seconds after. The game freezes before the blackout but then continues fine afterwards. The music sometimes stutters but other times it just keeps going. I've tried changing all the settings to as low as possible, disabling HDR, AA, (also changed refresh rate) but this only makes the blackouts more infrequent, but doesn't wipe them out completely. Anyone know what to do? Here's my spec: AMD Athlon X2 Dual Core 5200+ OC'd to 3.1GHz per core 4GB DDR2 RAM @ 667MHz ATI Radeon HD3850 GPU Acer AL1913 LCD 19" Monitor Thanks in anticipation, Luke

03-26-2009, 12:10 AM	#2 (permalink)
Tiber Septim Asst Manager, Games Team Join Date: Feb 2006 Location: Queensland, Australia Posts: 2,866 OS: Fedora 11 / Windows 7 My System Blog Entries: 5	Re: Random Screen Blackouts on Tom Clancy's H.A.W.X. Hi. Could you please post the specs for your power supply? Most important is make/model and number of amps on the +12v rail/s. All that information will be on the side of the PSU itself, on a label. Also, download CoreTemp and GPU-Z from my signature. Run both when the system is idle, make note of the temperatures, then run HAWX for a couple of minutes, quickly quit out and check the temps again. Post both sets of figures back please. __________________ First Steps - System Specs - SIW Help TSF beat Cancer and other serious Illness.

03-26-2009, 10:30 AM	#3 (permalink)
lifeisfaked Registered User Join Date: Dec 2008 Location: Leeds, UK Posts: 12 OS: Windows Vista Ultimate SP1 My System	Re: Random Screen Blackouts on Tom Clancy's H.A.W.X. Hi there, My PSU is a COLORSit 500u, here are the power ratings: +3.3V: 28A +5V: 30A +12V: 20A -12V: 0.5A +5VSB: 2A 500W Max Been running GPU-Z and Core temp; here's the info CPU Temp Idle: ~24C CPU Temp In HAWX Low Settings: 48C CPU Temp In HAWX High Settings: 48C GPU Temp Idle: ~38C GPU Temp In HAWX Low Settings: 56C GPU Temp In HAWX High Settings: 65C Oh, and I got 2 blackouts on Low Settings and two on High also. Thanks very much for your help,

03-28-2009, 08:34 AM	#4 (permalink)
lifeisfaked Registered User Join Date: Dec 2008 Location: Leeds, UK Posts: 12 OS: Windows Vista Ultimate SP1 My System	Re: Random Screen Blackouts on Tom Clancy's H.A.W.X. How odd. I have just tried running the game in DirectX10 mode, and it works A-OK I can even max it out fully and still get a decent FPS! So...solved? Haha thanks for your help though

03-29-2009, 12:30 AM	#5 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: Random Screen Blackouts on Tom Clancy's H.A.W.X. you need a new PSU Corsair 650w 3.3V@24A +5V@30A +12V@52A (what you should be worried about) -12V@0.8A +5VSB@3.0A $90 after rebate $70 http://www.newegg.com/Product/Produc...82E16817139005 your current PSU is absolute garbage