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#1 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 117
OS: Vista Home Basic SP1 Build 6001
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Star Wars: Empire At War Gold Pack
hi, bought star wars EAW gold pakc and wont install...
so here we go... when i went to install the game i saw that the button "Play EAW" was enabled... (wth image file) i installed Gold Pack and then got an error... (omg image file) skipped right from intalling the original game to the expansion (in other words it didnt install at all)... (WOW image file) went to check in add/remove programs... then saw the game Star Wars Empire At War (size is 528 kb!!!) wich is pretty weird... i have included some images as attachments to clarify things a litle... plz help me how to remove this thing? Last edited by FanEAW; 01-06-2009 at 06:16 PM. |
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#2 (permalink) |
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Asst Manager, Games Team
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Re: Star Wars: Empire At War Gold Pack
Hi.
Uninstall everything you have already installed (I'm guessing the expansion). Then, when you pop the disc in to install, are you able to click on the gold button that says 'Install Star Wars Empire At War Gold Pack' (The one in the middle)? |
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#3 (permalink) | |
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Registered User
Join Date: Jan 2009
Posts: 117
OS: Vista Home Basic SP1 Build 6001
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Re: Star Wars: Empire At War Gold Pack
Quote:
i already had the game EAW intalled on it but I uninstalled it badly... is there a command in the windowns command that i can do to completely remove it? i can provide a log... just dont know wich program to use...
Last edited by FanEAW; 01-07-2009 at 06:40 AM. |
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#6 (permalink) |
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Registered User
Join Date: Jan 2009
Posts: 117
OS: Vista Home Basic SP1 Build 6001
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Re: Star Wars: Empire At War Gold Pack
nope, doesnt work, the game is out of the Add/remove program but still tells me in the install that it cant find some type of file and then reinstall it with the original CD (wich i dont have anymore :( )
what would be great is somee kind of command in winsdows command panel that u guys know to fix this? if not is there any other programs? NOTE: when i tried to uninstalled the game its application crashed, so i had to DELETE it from the registry... Last edited by FanEAW; 01-07-2009 at 07:42 PM. |
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#7 (permalink) |
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Moderator Hardware Team
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Re: Star Wars: Empire At War Gold Pack
Before you removed the registry entries, did you make a backup? If you did, import it and try uninstalling the game properly through Add/Remove again.
Do you have a recent system restore point? Without the original disc and with a messed up registry, you'll have trouble fixing the problem. You might have to buy another copy of the game if you've lost yours.
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#8 (permalink) |
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Asst Manager, Games Team
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Re: Star Wars: Empire At War Gold Pack
You just need to make sure all traces of the original game are removed (Registry, Temp Folder etc.) before trying to install the gold pack.
Do a search through your registry and remove anything related to EAW. As koala said, if you have a system restore point before you did all this, you can go back and uninstall it properly. |
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#9 (permalink) | |
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Registered User
Join Date: Jan 2009
Posts: 117
OS: Vista Home Basic SP1 Build 6001
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Re: Star Wars: Empire At War Gold Pack
Quote:
i know i was stupid to do this, but that was like a year ago i removed the original game, how i "uninstalled it" is basicaly delete files by myself... *stupid stupid stupid* i removed the registry that was in add/remove programs only... and i dont have a restore point that is set BEFORE i made the "uninstallation" with CCleaner how do i search other EAW game registries/temp folders/files? NOTE: I have an ACER T-180 with Windows Vista Home Basic SP1... i also want to know if there is a program that can create a log for you guys to view? if there is a program, wich one is it? thanks for helping me. Have a good day, Fan Last edited by FanEAW; 01-08-2009 at 08:47 PM. |
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