DirectX Problem with Games

Honnen11 · 01-26-2008, 06:56 PM

Hey guys, I recently sent my computer in to get viruses, adware, spyware, etc. off my computer as well as my registry fixed, and now I have errors when starting up and game whether it be CoD4 or Warcraft 3. I get the following error message.

Warcraft 3 was unable to initialize directX. Please ensure directX 8.1 or higher is installed.

and for CoD4 I get a message saying it must be shut down due to unrecoverable error. So far I have tried reinstalling directX from my CoD4 disc as well as reinstalling and updating to most recent driver on my graphics card. Nothing has worked thus far. Any help guys?

**Aus_Karlos** · 01-26-2008, 09:36 PM

When they repaired the registry they may of deleted some entries for the games, the best thing to do would be to backup your saved games and uninstall reboot then install the games.

Honnen11 · 01-27-2008, 10:01 AM

I tried reinstalling a few of my games, and I installed cod4 for the first time, and it still doesnt work. Now I am constantly getting blue screens saying theres a problem with windows, so I guess my next step is to reinstall windows xp pro, the installation is on my comp hard drive, but I don't know where to find my key to install it, because I dont believe I got one when I ordered my comp from alienware.

Is there a way to find my authentication key on my comp for windows?

**koala** · 01-27-2008, 11:28 AM

Post the blue screen error message in full, including the Stop code. This will give us a better idea what's causing the problem, so it might not be necessary to reinstall Windows yet.

You can find your Windows CD key using Magical Jelly Bean Keyfinder.

Honnen11 · 01-28-2008, 11:58 AM

For the blue screen I only have time to read the top line saying theres a problem with windows before it goes away and windows restarts.

As for the link for the key finder, after clearing 32 viruses, and over 900 spyware off my comp, it makes me nervous clicking links I dont know anything about :(

**koala** · 01-28-2008, 12:03 PM

To see the blue screen message without the computer restarting, go to Control Panel > System > Advanced tab > Startup & Recovery Settings button > System Failure and remove the checkmark from 'Automatically restart'.

The link is safe and the program contains no spyware. We regularly recommend its use for recovering CD keys. See here for the McAfee Site Advisor report for the site.

EDIT: You still have answers in 3 other similar threads waiting for you to reply. The problems might all be related.
Engine and Renderware problems
Screen Goes black/direct3d issues
Direct3D/Direct Draw Issues: Help Please

Honnen11 · 01-29-2008, 07:59 AM

Thanks for the replies guys, since some other things come up for me, I decided I didn't have time to work on it myself and sent it back in to get fixed. I appreciate all the help though.

01-26-2008, 06:56 PM	#1 (permalink)
Honnen11 Registered User Join Date: Oct 2007 Posts: 33 OS: windows XP proffesional	DirectX Problem with Games Hey guys, I recently sent my computer in to get viruses, adware, spyware, etc. off my computer as well as my registry fixed, and now I have errors when starting up and game whether it be CoD4 or Warcraft 3. I get the following error message. Warcraft 3 was unable to initialize directX. Please ensure directX 8.1 or higher is installed. and for CoD4 I get a message saying it must be shut down due to unrecoverable error. So far I have tried reinstalling directX from my CoD4 disc as well as reinstalling and updating to most recent driver on my graphics card. Nothing has worked thus far. Any help guys?

01-26-2008, 09:36 PM	#2 (permalink)
Aus_Karlos Moderator, Games Team Join Date: Mar 2007 Location: Western Australia Posts: 3,472 OS: Vista Ultimate x64, Windows XP 32-bit/64-bit, Ubuntu x64, Windows 7 x64 Beta My System Blog Entries: 2	Re: DirectX Problem with Games When they repaired the registry they may of deleted some entries for the games, the best thing to do would be to backup your saved games and uninstall reboot then install the games. __________________ MemTest86 / Nvidia Drivers / ATI Drivers / DirectX 9.0c / Sys Requirements / Everest Folding@Home

01-27-2008, 10:01 AM	#3 (permalink)
Honnen11 Registered User Join Date: Oct 2007 Posts: 33 OS: windows XP proffesional	Re: DirectX Problem with Games I tried reinstalling a few of my games, and I installed cod4 for the first time, and it still doesnt work. Now I am constantly getting blue screens saying theres a problem with windows, so I guess my next step is to reinstall windows xp pro, the installation is on my comp hard drive, but I don't know where to find my key to install it, because I dont believe I got one when I ordered my comp from alienware. Is there a way to find my authentication key on my comp for windows?

01-27-2008, 11:28 AM	#4 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,457 OS: XP/7/Ubuntu My System	Re: DirectX Problem with Games Post the blue screen error message in full, including the Stop code. This will give us a better idea what's causing the problem, so it might not be necessary to reinstall Windows yet. You can find your Windows CD key using Magical Jelly Bean Keyfinder. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

01-28-2008, 11:58 AM	#5 (permalink)
Honnen11 Registered User Join Date: Oct 2007 Posts: 33 OS: windows XP proffesional	Re: DirectX Problem with Games For the blue screen I only have time to read the top line saying theres a problem with windows before it goes away and windows restarts. As for the link for the key finder, after clearing 32 viruses, and over 900 spyware off my comp, it makes me nervous clicking links I dont know anything about :(

01-28-2008, 12:03 PM	#6 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,457 OS: XP/7/Ubuntu My System	Re: DirectX Problem with Games To see the blue screen message without the computer restarting, go to Control Panel > System > Advanced tab > Startup & Recovery Settings button > System Failure and remove the checkmark from 'Automatically restart'. The link is safe and the program contains no spyware. We regularly recommend its use for recovering CD keys. See here for the McAfee Site Advisor report for the site. EDIT: You still have answers in 3 other similar threads waiting for you to reply. The problems might all be related. Engine and Renderware problems Screen Goes black/direct3d issues Direct3D/Direct Draw Issues: Help Please __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here Last edited by koala; 01-28-2008 at 12:07 PM.

01-29-2008, 07:59 AM	#7 (permalink)
Honnen11 Registered User Join Date: Oct 2007 Posts: 33 OS: windows XP proffesional	Re: DirectX Problem with Games Thanks for the replies guys, since some other things come up for me, I decided I didn't have time to work on it myself and sent it back in to get fixed. I appreciate all the help though.