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#1 (permalink) |
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Registered User
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Bfme2 Help!!!!!!!
For the last I would say 7 months I have been trying to install and play The Lord of The Rings: The Battle for Middle Earth II. Every single time it installs it goes through the install perfectly, then when I go to run the program it says this:
Please insert the correct CD-ROM, select OK and restart application. I cant figure this out and have tried everything that I know and it still wont work on Vista. Please Help! |
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#6 (permalink) |
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Registered User
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Re: Bfme2 Help!!!!!!!
Welcome!
Welcome to Electronic Arts System Information Utility, Easy Info. This tool can be used by yourself and our technical support representatives to help find a solution to any technical issues you may be experiencing with your game. Please make sure that your system meets minimum requirements and that you have the most updated drivers for both your video and sound devices. System Overview / Comparison Your System Results Game Requirements Operating System Unknown Fail Windows XP System Memory 2046.3 Pass 256.0 Processor Speed 2660.1 Pass 1600 Mhz (1.6 GHz) DirectX Version 10.0 Pass 9.0c Display Device Radeon X1300/X1550 Series Unknown Compatibility Display Memory 1024.0 Pass 64.0 Display Driver 7.14.10.0517 Unknown Compatibility Sound Device Speakers / Headphones (SigmaTel High Definition Audio CODEC) Pass Sound Driver Unknown Compatibility Operating System Information Unknown Internet Explorer Information Version 7.00.6000.16512 System Device Information Processor Intel 2660.1 Mhz Memory System Total 2046.3 Virtual Total 2047.9 Pagefile Total 4096.0 Snapshot System Available 1439.1 Virtual Available 1980.6 Pagefile Available 3366.1 Monitor Information Monitor Name Dell E228WFP Refresh Rate 75 Hz Monitor Information Monitor Name Default Monitor Refresh Rate 0 Hz Network Card Information Name NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter #4 IP Address 192.168.2.4 Subnet Mask 255.255.255.0 Gateway 192.168.2.1 Primary WINS Server N/A DHCP 192.168.2.1 System Device Information Background Processes Information Process Name [System Process] Process Name System Process Name smss.exe Process Name csrss.exe Process Name wininit.exe Process Name csrss.exe Process Name services.exe Process Name lsass.exe Process Name lsm.exe Process Name winlogon.exe Process Name svchost.exe Process Name svchost.exe Process Name svchost.exe Process Name Ati2evxx.exe Process Name svchost.exe Process Name svchost.exe Process Name svchost.exe Process Name audiodg.exe Process Name SLsvc.exe Process Name svchost.exe Process Name Ati2evxx.exe Process Name svchost.exe Process Name spoolsv.exe Process Name svchost.exe Process Name AOLacsd.exe Process Name AppleMobileDeviceService.exe Process Name DQLWinService.exe Process Name IAANTmon.exe Process Name McProxy.exe Process Name Mcshield.exe Process Name MpfSrv.exe Process Name msksrver.exe Process Name PnkBstrA.exe Process Name svchost.exe Process Name RoxWatch9.exe Process Name stacsv.exe Process Name svchost.exe Process Name svchost.exe Process Name SearchIndexer.exe Process Name mcmscsvc.exe Process Name WUDFHost.exe Process Name taskeng.exe Process Name taskeng.exe Process Name mcagent.exe Process Name dwm.exe Process Name explorer.exe Process Name sttray.exe Process Name IAAnotif.exe Process Name CCU_TrayIcon.exe Process Name IntelHCTAgent.exe Process Name aolsoftware.exe Process Name jusched.exe Process Name iTunesHelper.exe Process Name DSAgnt.exe Process Name ISUSPM.exe Process Name ehtray.exe Process Name GoogleToolbarNotifier.exe Process Name ehmsas.exe Process Name CCU_Engine.exe Process Name AlertService.exe Process Name iPodService.exe Process Name mcsysmon.exe Process Name McNASvc.exe Process Name svchost.exe Process Name waol.exe Process Name shellmon.exe Process Name PnkBstrB.exe Process Name AutoRun.exe Process Name EasyInfo.exe Process Name WmiPrvSE.exe Process Name SearchProtocolHost.exe Process Name SearchFilterHost.exe Media Device Information Mass Storage Devices Type Removable File System N/A Total Space 0 Bytes Free Space 0 Bytes Mass Storage Devices Type Fixed File System NTFS Total Space 288.0 GB Free Space 218.9 GB Mass Storage Devices Type Fixed File System NTFS Total Space 10.0 GB Free Space 4.7 GB Mass Storage Devices Type CD / DVD Drive File System CDFS Total Space 678.9 MB Free Space 0 Bytes Mass Storage Devices Type CD / DVD Drive File System N/A Total Space 0 Bytes Free Space 0 Bytes Mass Storage Devices Type Removable File System N/A Total Space 0 Bytes Free Space 0 Bytes Mass Storage Devices Type Removable File System N/A Total Space 0 Bytes Free Space 0 Bytes Mass Storage Devices Type Removable File System N/A Total Space 0 Bytes Free Space 0 Bytes Mass Storage Devices Type Removable File System N/A Total Space 0 Bytes Free Space 0 Bytes DirectX Information Version 10.0 Long Version 4.09.0000.0904 Display Device (Primary Only) Radeon X1300/X1550 Series Device Description Radeon X1300/X1550 Series Manufacturer ATI Technologies Inc. GUID D7B71EE2-32C3-11CF-9873-0223AFC2CD35 Driver Version 7.14.10.0517 Module atiumdag.dll Date 7-28-2007 Memory Local 1024.0 Local 1022.1 Non-Local 767.0 Texture 1022.1 Sound Device (Primary Only) Speakers / Headphones (SigmaTel High Definition Audio CODEC) Device Description Speakers / Headphones (SigmaTel High Definition Audio CODEC) Manufacturer GUID ED4D505A-CE1D-48D5-B9D5-D5A73D848E9B Driver Version Module {0.0.0.00000000}.{ed4d505a-ce1d-48d5-b9d5-d5a73d848e9b} Date N/A Capabilities Max 3D Buffers 0 Supports Mono Output True Supports Stereo Output True This is what came up in something called "Electronic Arts' EasyInfo V.2 (c) 2004 Thats whats I got when I hit technical support on the game mene, thats was literally it I was surprised to not have found more there. The game still gives me the Insert Correct CD-Rom even in auto play |
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#7 (permalink) |
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Manager, Games Team
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Re: Bfme2 Help!!!!!!!
Hi,
It looks like the game is having problems recognising your operating system. I'm going to install BFME 2 on my Vista Home Premium system, and see if I get the same problem. I should be able to help you further once I've done that. In the meantime, click "Common Game Issues" in my signature, and run through the steps there. By the way, this is a legit copy of the game you're using, isn't it?
__________________
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