titan quest problem

trapt123 · 06-03-2007, 12:39 PM

every time i try to install the game, everything goes fine until i insert disc 2. about maybe midway in disc 2, it says. "error has occurred" so i push ok and it says "the wrong volume is in the drive. please insert TQ 1"

what do i do?!

trapt123 · 06-03-2007, 01:15 PM

i think its my installwizard. because the pop-up says "installwizard has encountered a problem"

**koala** · 06-03-2007, 02:06 PM

Hi, welcome to TSF

Have you tried inserting CD1 when asked?

It sounds like it's expecting to find the files on the other CD. Is this an original CD or a backup copy?

"installwizard has encountered a problem" ..... Is that all the error message says, any codes?

trapt123 · 06-03-2007, 02:15 PM

nope.

C:\Program Files\THQ\Titan Quest\Database\database.arz

thats where it stops on disc 2. it just freezes and u can hear in my hard drive that it has stopped reading the disc. thats where the error pop-up happens. as for the code thing, nothing else pops up. "installshield has encountered a problem" then it goes straight to the wrong volume thing. yes it is the original copy straight from the case. is it my installshield thats messed up, or the discs?

**pharoah** · 06-03-2007, 02:25 PM

do you have the newest version of the windows installer

trapt123 · 06-03-2007, 02:28 PM

dont think so.... but would that be a problem?

ill get the new one asap

**koala** · 06-03-2007, 02:36 PM

Installshield usually gives more detailed error messages with a code you can use on their website, so I'm not sure if it's related to InstallWizard.

Here's something I found about Titan Quest installation problems with InstallShield. It's for the demo, but it might be relevant to the full version.

Quote:

Those people having the disk space error, look at the post for installing with no mapped C:\ drive. This error is coming from the fact that your OS is not installed on drive C:\ . If you have a C:\ drive mapped already, just do the registry fix. If you have no C:\ drive at all mapped you must do all of the fix... This is a confirmed bug in the InstallShield build they created to install the demo.
http://vnboards.ign.com/titan_quest_...96687566/p1/?2

http://www.titanquest.net/forums/dem...e-present.html

trapt123 · 06-03-2007, 02:45 PM

im not sure....

but remember what u said earlier that it looks like its expecting data from the other disc? well i inspected them and i found each disc has a set of data. disc 2 has data 3. im not sure but im guessing data 1 and 2 are on disc one? either that or data 2 is missing.

trapt123 · 06-03-2007, 02:51 PM

installing the new windows installer didnt work either. same error message. "The wrong volume is in the drive. Please insert volume TQ 1 into drive E:."

**koala** · 06-03-2007, 02:56 PM

Check the files on all the CDs. If they don't contain the data1, 2 and 3 files then return the game for a replacement.

trapt123 · 06-03-2007, 02:59 PM

alright.

but im not sure whats going on at the thread u gave me.
wanna explain?

**koala** · 06-03-2007, 03:01 PM

The information in my links is about install problems with the demo version. I thought it might be of interest, but I don't know if it will fix your problem.

trapt123 · 06-03-2007, 03:03 PM

oh and yes disc one has data one and 2. so thats not the problem....

trapt123 · 06-03-2007, 03:17 PM

i dont know what to do anymore.....
ahh i wanna play it!

**koala** · 06-03-2007, 03:20 PM

I'm not having much luck finding a solution. Looking at other games forums and the Installshield support pages it looks like it's a bug in the installer. Most of the information I'm looking at is from 2005/6 so I would expect it to have been fixed by now. If this is an old game check the TQ homepage to see if there are any patches or updates for the installer.

Message from Macrovision (makers of Installshield) in their support page:

Quote:

This problem has been reproduced and determined to be an issue in our software. This issue has been submitted to our Engineering team as issue #<IOC-000042357>. At this moment, there is no estimated time frame for when this issue will be fixed.

More information here about known problems with InstallShield.

trapt123 · 06-03-2007, 03:25 PM

thx for all the help.

but what do u suggest i do? =[

trapt123 · 06-03-2007, 03:31 PM

it couldnt be the cd key could it?

**koala** · 06-03-2007, 03:34 PM

If the installation is crashing at the point where you enter the key, then it's possible.

Contact the game's manufacturers to see if they know about this problem. Titan Quest support forum.

Hang on for some more replies. I haven't played this game, but I'm sure others have who can offer you better advice. If you subscribe to this thread (Thread Tools, top right) you will receive an email as soon as a reply is posted.

trapt123 · 06-03-2007, 03:47 PM

alright......

trapt123 · 06-03-2007, 04:15 PM

man they really arent helping. but i think the link u sent me to the demo version might be my problem but i have no idea what to do...

06-03-2007, 12:39 PM	#1 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	titan quest problem every time i try to install the game, everything goes fine until i insert disc 2. about maybe midway in disc 2, it says. "error has occurred" so i push ok and it says "the wrong volume is in the drive. please insert TQ 1" what do i do?!

06-03-2007, 01:15 PM	#2 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem i think its my installwizard. because the pop-up says "installwizard has encountered a problem"

06-03-2007, 02:06 PM	#3 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,433 OS: XP/7/Ubuntu My System	Re: titan quest problem Hi, welcome to TSF Have you tried inserting CD1 when asked? It sounds like it's expecting to find the files on the other CD. Is this an original CD or a backup copy? "installwizard has encountered a problem" ..... Is that all the error message says, any codes? __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

06-03-2007, 02:15 PM	#4 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem nope. C:\Program Files\THQ\Titan Quest\Database\database.arz thats where it stops on disc 2. it just freezes and u can hear in my hard drive that it has stopped reading the disc. thats where the error pop-up happens. as for the code thing, nothing else pops up. "installshield has encountered a problem" then it goes straight to the wrong volume thing. yes it is the original copy straight from the case. is it my installshield thats messed up, or the discs?

06-03-2007, 02:25 PM	#5 (permalink)
pharoah TSF Enthusiast Join Date: Aug 2006 Posts: 5,188 OS: vista business edition My System	Re: titan quest problem do you have the newest version of the windows installer __________________ Follow These Steps First Power Supply Selection Posting System Specs Oblivion Tweak Guide Video Drivers& Information TSF folding at home team 85015

06-03-2007, 02:28 PM	#6 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem dont think so.... but would that be a problem? ill get the new one asap

06-03-2007, 02:45 PM	#8 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem im not sure.... but remember what u said earlier that it looks like its expecting data from the other disc? well i inspected them and i found each disc has a set of data. disc 2 has data 3. im not sure but im guessing data 1 and 2 are on disc one? either that or data 2 is missing.

06-03-2007, 02:51 PM	#9 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem installing the new windows installer didnt work either. same error message. "The wrong volume is in the drive. Please insert volume TQ 1 into drive E:."

06-03-2007, 02:56 PM	#10 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,433 OS: XP/7/Ubuntu My System	Re: titan quest problem Check the files on all the CDs. If they don't contain the data1, 2 and 3 files then return the game for a replacement. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

06-03-2007, 02:59 PM	#11 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem alright. but im not sure whats going on at the thread u gave me. wanna explain?

06-03-2007, 03:01 PM	#12 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,433 OS: XP/7/Ubuntu My System	Re: titan quest problem The information in my links is about install problems with the demo version. I thought it might be of interest, but I don't know if it will fix your problem. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

06-03-2007, 03:03 PM	#13 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem oh and yes disc one has data one and 2. so thats not the problem....

06-03-2007, 03:17 PM	#14 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem i dont know what to do anymore..... ahh i wanna play it!

06-03-2007, 03:25 PM	#16 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem thx for all the help. but what do u suggest i do? =[

06-03-2007, 03:31 PM	#17 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem it couldnt be the cd key could it?

06-03-2007, 03:34 PM	#18 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,433 OS: XP/7/Ubuntu My System	Re: titan quest problem If the installation is crashing at the point where you enter the key, then it's possible. Contact the game's manufacturers to see if they know about this problem. Titan Quest support forum. Hang on for some more replies. I haven't played this game, but I'm sure others have who can offer you better advice. If you subscribe to this thread (Thread Tools, top right) you will receive an email as soon as a reply is posted. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

06-03-2007, 03:47 PM	#19 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem alright......

06-03-2007, 04:15 PM	#20 (permalink)
trapt123 Registered User Join Date: Jun 2007 Posts: 17 OS: XP	Re: titan quest problem man they really arent helping. but i think the link u sent me to the demo version might be my problem but i have no idea what to do...