Problems loading XP compatible games

Vivienne Fleet · 04-11-2007, 01:18 PM

Hi. Ever since we've had our Dell Dimension 4700 desktop with windows XP we have had problems loading about 50% of new games, all of which claim to be XP compatible. Dell recently suggested i reloaded the OS, but that has made no difference. One of the game manufacturers, Vivendi, suggested disabling all startup applications, then deleting all temporary files & folders. This has not helped and in fact has made things worse! Now I get a MOM.exe application error message every time I boot up. And since that has happened we can no longer download from i-tunes. Help! Does anyone have any suggestions? Than

ks!

**pharoah** · 04-11-2007, 01:49 PM

hello run through the follow these steps first link in my sig.if nothing there helps poat back.also do you have all your windows updates.

Facade · 04-11-2007, 01:58 PM

Please dont double post on the same subject!

Alright, when the games are installing do or did you get any "mysterious" error or somthing? If you did, please state what it said, or an error code if displayed.

Also, since you now have these problems with pop ups and Itunes malfunctioning, i would recomend either re-installing Itunes. MOM.exe is a program added by ATI's video card drivers, re-install the driver which applies to you and see if you the error. * http://ati.amd.com/support/driver.html *

Which Vivendi game was it? Also, if you dont mind, can you list the hardware that is on your computer so i can figure out if it has something to do with that.

Do this by:

1. Control panel
2. System
3. Device manager
4. Please list the: Video card, CPU, Sound Card, Hard Disk, and the Optic drive
5. Also, please list how much memory (RAM) your computer has.

Geekgirl · 04-11-2007, 03:56 PM

Threads were merged together, keep all replies to this issue in this thread

Vivienne Fleet · 04-12-2007, 02:35 PM

Hi Facade. Thanks for the advice and help. There are no mysterious errors or messages when installing. In fact it looks like everything's okay. Then it just won't play. We have actually had trouble with at least 2 games: (1) Battle Castle / Pirate Raider by Vivendi for Fisher Price and (2) Jurassic Park Operation Genesis from GSP. There have been others, but I can't remember them now!

In answer to the hardware info:
Video card: Radeon X300 from ATI (128 MB). Driver version 8.351.0.0
Sound Card: SoundMAX Digital Audio
CPU: Pentium(R)4 3GHz
Not sure about the optic drive - couldn't identify anything through the device manager
Hard disk: 160GB SATA (7200rpm)
RAM: 512MB

Thanks again,
V

Quote:

Originally Posted by Facade

Please dont double post on the same subject!

Alright, when the games are installing do or did you get any "mysterious" error or somthing? If you did, please state what it said, or an error code if displayed.

Also, since you now have these problems with pop ups and Itunes malfunctioning, i would recomend either re-installing Itunes. MOM.exe is a program added by ATI's video card drivers, re-install the driver which applies to you and see if you the error. * http://ati.amd.com/support/driver.html *

Which Vivendi game was it? Also, if you dont mind, can you list the hardware that is on your computer so i can figure out if it has something to do with that.

Do this by:

1. Control panel
2. System
3. Device manager
4. Please list the: Video card, CPU, Sound Card, Hard Disk, and the Optic drive
5. Also, please list how much memory (RAM) your computer has.

ebackhus · 04-12-2007, 02:53 PM

The weakest link in there is the X1300 video card. If you're not looking to run very intense 3D games then you should be just fine. The 512MB of RAM will also cripple the system enough, but it should at least be trying a bit harder. -.-

I suggest you begin by visiting http://windowsupdate.microsoft.com and getting any updates that are available for your OS, then we'll tackle the game software.

Vivienne Fleet · 04-14-2007, 01:49 AM

Thanks to everyone for the advice and help.

I've done all the updates I can to the OS.

There are no mysterious errors or messages when installing. In fact it looks like everything's okay. Then it just won't play. We have actually had trouble with at least 2 games: (1) Battle Castle / Pirate Raider by Vivendi for Fisher Price and (2) Jurassic Park Operation Genesis from GSP. There have been others, but I can't remember them now!

In answer to Facades questions on the hardware:
Video card: Radeon X300 from ATI (128 MB). Driver version 8.351.0.0
Sound Card: SoundMAX Digital Audio
CPU: Pentium(R)4 3GHz
Not sure about the optic drive - couldn't identify anything through the device manager
Hard disk: 160GB SATA (7200rpm)
RAM: 512MB

I think it's looking like we don't have a powerful enough video card. Any recommendations?

Thanks again,
V

**pharoah** · 04-14-2007, 11:06 AM

new video card that depends on how much you want to spend on it.

1 g0t 0wn3d · 04-14-2007, 02:41 PM

he will need another psu if he wants a better video card (most likely)

Oogitsmelol · 04-14-2007, 08:48 PM

to know what to recommend, we need to know the type of video card slot (agp, pci-e) that you have in your comp (agp im guessing since its a x300). also, a price range. and as 1 got own3d said, you will probably have to upgrade the power supply. however, i checked the system req's for the games, and they definitely arent top of the line.
battle castle:
# Windows:
# Windows 98/ME/2000/XP
# Pentium II 266 MHz or faster (Pentium II 300 MHz or faster for XP)
# 64 MB RAM (128 MB RAM for XP)
# 24x CD-ROM drive
# 16-bit color 800X600 screen resolution
# Windows-compatible sound card QuickTime 5.0.2

jurassic park:
* Windows 98/Me/2000/XP
* 400 MHz Pentium III, Celeron, or AMD Athlon processor
* 128 MB RAM
* 16 MB 3D accelerator (TNT2 or better) and DirectX 8.1-compatible driver
* 700 MB hard disk space plus 300 MB for Windows swapfile
* DirectX 8.1b
* 640 x 480, 16-bit color
* Mouse and keyboard

04-11-2007, 01:18 PM	#1 (permalink)
Vivienne Fleet Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	Problems loading XP compatible games Hi. Ever since we've had our Dell Dimension 4700 desktop with windows XP we have had problems loading about 50% of new games, all of which claim to be XP compatible. Dell recently suggested i reloaded the OS, but that has made no difference. One of the game manufacturers, Vivendi, suggested disabling all startup applications, then deleting all temporary files & folders. This has not helped and in fact has made things worse! Now I get a MOM.exe application error message every time I boot up. And since that has happened we can no longer download from i-tunes. Help! Does anyone have any suggestions? Than ks!

04-11-2007, 01:49 PM	#2 (permalink)
pharoah Super Gaming Mod Join Date: Aug 2006 Posts: 4,778 OS: vista business edition My System	Re: Problems loading XP compatible games hello run through the follow these steps first link in my sig.if nothing there helps poat back.also do you have all your windows updates. __________________ Follow These Steps First Power Supply Selection Posting System Specs Oblivion Tweak Guide Video Drivers& Information TSF folding at home team 85015

04-11-2007, 01:58 PM	#3 (permalink)
Facade Registered User Join Date: Apr 2007 Location: Blood Gulch Posts: 77 OS: Vista/Solaris 2.5,3,6,8,10/Linux/Mac/Xp pro,home,multimeda/W98/W95/DOS/Amiga	Re: Problems with XP compatible games Please dont double post on the same subject! Alright, when the games are installing do or did you get any "mysterious" error or somthing? If you did, please state what it said, or an error code if displayed. Also, since you now have these problems with pop ups and Itunes malfunctioning, i would recomend either re-installing Itunes. MOM.exe is a program added by ATI's video card drivers, re-install the driver which applies to you and see if you the error. * http://ati.amd.com/support/driver.html * Which Vivendi game was it? Also, if you dont mind, can you list the hardware that is on your computer so i can figure out if it has something to do with that. Do this by: 1. Control panel 2. System 3. Device manager 4. Please list the: Video card, CPU, Sound Card, Hard Disk, and the Optic drive 5. Also, please list how much memory (RAM) your computer has. __________________ Comedy is a dead art form, now tragedy heh heh heh... now THAT is funny!

04-11-2007, 03:56 PM	#4 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,514 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Re: Problems loading XP compatible games Threads were merged together, keep all replies to this issue in this thread __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM

04-12-2007, 02:53 PM	#6 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 12,767 OS: WinXP Pro SP3 My System Blog Entries: 25	Re: Problems loading XP compatible games The weakest link in there is the X1300 video card. If you're not looking to run very intense 3D games then you should be just fine. The 512MB of RAM will also cripple the system enough, but it should at least be trying a bit harder. -.- I suggest you begin by visiting http://windowsupdate.microsoft.com and getting any updates that are available for your OS, then we'll tackle the game software. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

04-14-2007, 01:49 AM	#7 (permalink)
Vivienne Fleet Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	Re: Problems loading XP compatible games Thanks to everyone for the advice and help. I've done all the updates I can to the OS. There are no mysterious errors or messages when installing. In fact it looks like everything's okay. Then it just won't play. We have actually had trouble with at least 2 games: (1) Battle Castle / Pirate Raider by Vivendi for Fisher Price and (2) Jurassic Park Operation Genesis from GSP. There have been others, but I can't remember them now! In answer to Facades questions on the hardware: Video card: Radeon X300 from ATI (128 MB). Driver version 8.351.0.0 Sound Card: SoundMAX Digital Audio CPU: Pentium(R)4 3GHz Not sure about the optic drive - couldn't identify anything through the device manager Hard disk: 160GB SATA (7200rpm) RAM: 512MB I think it's looking like we don't have a powerful enough video card. Any recommendations? Thanks again, V

04-14-2007, 11:06 AM	#8 (permalink)
pharoah Super Gaming Mod Join Date: Aug 2006 Posts: 4,778 OS: vista business edition My System	Re: Problems loading XP compatible games new video card that depends on how much you want to spend on it. __________________ Follow These Steps First Power Supply Selection Posting System Specs Oblivion Tweak Guide Video Drivers& Information TSF folding at home team 85015

04-14-2007, 02:41 PM	#9 (permalink)
1 g0t 0wn3d Hardware Team Join Date: Jan 2007 Location: Sedona, az Posts: 6,342 OS: Vista basic 32bit My System	Re: Problems loading XP compatible games he will need another psu if he wants a better video card (most likely) __________________ Bench Test \| PC Wizard \| System specs \| PSU info \| PSU calculator \| Memtest86+ \| Speedfan

04-14-2007, 08:48 PM	#10 (permalink)
Oogitsmelol Registered User Join Date: Mar 2007 Posts: 51 OS: Windows XP	Re: Problems loading XP compatible games to know what to recommend, we need to know the type of video card slot (agp, pci-e) that you have in your comp (agp im guessing since its a x300). also, a price range. and as 1 got own3d said, you will probably have to upgrade the power supply. however, i checked the system req's for the games, and they definitely arent top of the line. battle castle: # Windows: # Windows 98/ME/2000/XP # Pentium II 266 MHz or faster (Pentium II 300 MHz or faster for XP) # 64 MB RAM (128 MB RAM for XP) # 24x CD-ROM drive # 16-bit color 800X600 screen resolution # Windows-compatible sound card QuickTime 5.0.2 jurassic park: * Windows 98/Me/2000/XP * 400 MHz Pentium III, Celeron, or AMD Athlon processor * 128 MB RAM * 16 MB 3D accelerator (TNT2 or better) and DirectX 8.1-compatible driver * 700 MB hard disk space plus 300 MB for Windows swapfile * DirectX 8.1b * 640 x 480, 16-bit color * Mouse and keyboard