Help please. "The Installshield Engine (iKernel.exe) could not be installed."

TalkAboutLush · 01-06-2007, 07:41 PM

Soo we restored our computer a few weeks ago and tonight I got an urge to play the sims so I go to reinstall it. I put the disk in and the install thing comes up and it starts to install and then all of a sudden it pops up and says:

"The Installshield Engine (iKernel.exe) could not be installed.
Incorrect function."

What does that mean? and how do I fix it?

Thanks.

**Kalim** · 01-07-2007, 10:49 PM

Hi

Firstly install it when using an Administrative privileged account not a lower or guest account.

Do this and try again: http://consumer.installshield.com/kb.asp?id=Q108334

If that doesn't work do this: http://consumer.installshield.com/kb.asp?id=Q108247

It should work preferably after either of those.

**gamerman0203** · 01-08-2007, 06:41 AM

update windows to current

01-06-2007, 07:41 PM	#1 (permalink)
TalkAboutLush Registered User Join Date: Aug 2005 Posts: 3 OS: XP	Help please. "The Installshield Engine (iKernel.exe) could not be installed." Soo we restored our computer a few weeks ago and tonight I got an urge to play the sims so I go to reinstall it. I put the disk in and the install thing comes up and it starts to install and then all of a sudden it pops up and says: "The Installshield Engine (iKernel.exe) could not be installed. Incorrect function." What does that mean? and how do I fix it? Thanks.

01-08-2007, 06:41 AM	#3 (permalink)
gamerman0203 Retired Join Date: Oct 2005 Location: Grand Rapids, MI Posts: 2,144 OS: XP MCE, Ubuntu Gutsy My System	update windows to current __________________ Follow These Steps First! CPU-Z \| SensorView \| WinXP Clean Boot \| Latest DirectX \| ATI Catalyst \| Nvidia ForceWare Posting System Specifications

01-07-2007, 10:49 PM	#2 (permalink)
Kalim Roaming To Help Join Date: Nov 2006 Posts: 5,642 OS: Many	Hi Firstly install it when using an Administrative privileged account not a lower or guest account. Do this and try again: http://consumer.installshield.com/kb.asp?id=Q108334 If that doesn't work do this: http://consumer.installshield.com/kb.asp?id=Q108247 It should work preferably after either of those.