The Sims 2 Error

KoLAddict · 12-27-2006, 02:42 PM

My laptop has an ATI Mobility Radeon X1400 512MB HyperMemory Graphics card. When I quit playing The Sims 2, one of the ATI files crashes my computer. The card is up to date and everything. Other than crashing on exit, the game plays perfectly on my laptop. Any solutions?

**pharoah** · 12-27-2006, 05:38 PM

run through these steps first !---IMPORTANT: Please Follow These Steps Before Posting---!

KoLAddict · 12-27-2006, 06:46 PM

Done, and still getting the error. My system specs:

IntelCore Duo processor T2300 (1.66 GHz)
ATI Mobility Radeon X1400 512MB HyperMemory
120GB HDD
2GB DDR2

It's weird as hell. I mean, I can play the game flawlessly, it's just when I turn the game off that it crashes. I believe the exact file that crashes is atiduag2.dll

~~andrew.lvp~~ · 12-28-2006, 03:55 AM

-Try playing the game in windows mode rather than full screen.

-Use the Windows Task Manager (Process Tab) to close the game instead of quiting normally.

KoLAddict · 12-28-2006, 08:37 AM

How do I get the game into a Windowed mode? I don't recall seeing the option for that anywhere in the game.

Nitrus · 12-28-2006, 09:49 AM

Re-install the drivers for the card.

Does this happen for all games or just the sims?

KoLAddict · 12-28-2006, 10:13 AM

Only happens with The Sims 2, and I play Oblivion regularly on my laptop.

Nitrus · 12-28-2006, 10:14 AM

backup your families etc. and re-install the sims.

Have you any expansions?

KoLAddict · 12-28-2006, 10:21 AM

Nope, no expansions. And re-installing it doesn't work. I've actually re-installed it about 10 times, and am currently installing it again. I'm gonna try running it in a window.

Nitrus · 12-28-2006, 10:23 AM

Ok, post back how you get on.

KoLAddict · 12-28-2006, 10:35 AM

Ok, running The Sims 2 windowed helped a bit, but not completely. It fixed the Graphics error, but now I get the error that there was a Paged Fault in a Non-Paged Area.

Any idea what the heck that means? Happy to say that it fixed the other error though.

Indoril Nerevar · 12-28-2006, 10:37 AM

What file was mentioned in the blue-screen message?

Nitrus · 12-28-2006, 10:39 AM

http://www.aumha.org/win5/a/xpvm.php

^read that.

From what I can deduce, it is a RAM error. Is your RAM FULLY compatible with your processor and chipset? Make sure you have no background programs running and all the system processes are running correctly.

Have you had any problems with your HDD recently?

KoLAddict · 12-28-2006, 11:04 AM

Ok, I fixed it.

I fixed the Paged Fault error by saving my game on exit (when you quit The Sims 2 it asks you if you want to save. If I say yes, it doesn't Page Fault, saying No causes the Page Fault).

I fixed the ati3duag.dll error by running the game in a window.

Thanks all for your help. I really love the Sims games and am glad I can play #2 now.

Nitrus · 12-28-2006, 11:41 AM

Glad you got it fixed.

~~andrew.lvp~~ · 12-28-2006, 06:42 PM

Cool then.

12-27-2006, 02:42 PM	#1 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	The Sims 2 Error My laptop has an ATI Mobility Radeon X1400 512MB HyperMemory Graphics card. When I quit playing The Sims 2, one of the ATI files crashes my computer. The card is up to date and everything. Other than crashing on exit, the game plays perfectly on my laptop. Any solutions?

12-27-2006, 05:38 PM	#2 (permalink)
pharoah TSF Enthusiast Join Date: Aug 2006 Posts: 5,188 OS: vista business edition My System	run through these steps first !---IMPORTANT: Please Follow These Steps Before Posting---! __________________ Follow These Steps First Power Supply Selection Posting System Specs Oblivion Tweak Guide Video Drivers& Information TSF folding at home team 85015

12-28-2006, 10:37 AM	#12 (permalink)
Indoril Nerevar Manager, Games Team Join Date: Jan 2006 Location: Queensland, Australia Posts: 5,016 OS: Windows 7 RC 64-bit My System	What file was mentioned in the blue-screen message? __________________ Donating to the forum keeps TSF free for all. • Common PC Game Issues • Common Installation Issues • Posting System Specs • Power Supply Information • • NVIDIA Drivers • ATI Drivers • Thermal Paste Guide • System Requirements Lab • YouGamers Game-o-Meter • • Everest • Prime95 • DirectX • AMD Drivers • Memtest86 • SensorsView • Driver Cleaner • I do not give help via PM. Please post your question on the forum.

12-27-2006, 06:46 PM	#3 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Done, and still getting the error. My system specs: IntelCore Duo processor T2300 (1.66 GHz) ATI Mobility Radeon X1400 512MB HyperMemory 120GB HDD 2GB DDR2 It's weird as hell. I mean, I can play the game flawlessly, it's just when I turn the game off that it crashes. I believe the exact file that crashes is atiduag2.dll

12-28-2006, 03:55 AM	#4 (permalink)
~~andrew.lvp~~ Troubled Join Date: Dec 2006 Location: Hong Kong Posts: 124 OS: Vista Home Premium + XP Professional My System	-Try playing the game in windows mode rather than full screen. -Use the Windows Task Manager (Process Tab) to close the game instead of quiting normally.

12-28-2006, 08:37 AM	#5 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	How do I get the game into a Windowed mode? I don't recall seeing the option for that anywhere in the game.

12-28-2006, 09:49 AM	#6 (permalink)
Nitrus Registered User Join Date: Dec 2006 Location: Leicester (UK) Posts: 273 OS: Windows Vista My System	Re-install the drivers for the card. Does this happen for all games or just the sims?

12-28-2006, 10:13 AM	#7 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Only happens with The Sims 2, and I play Oblivion regularly on my laptop.

12-28-2006, 10:14 AM	#8 (permalink)
Nitrus Registered User Join Date: Dec 2006 Location: Leicester (UK) Posts: 273 OS: Windows Vista My System	backup your families etc. and re-install the sims. Have you any expansions?

12-28-2006, 10:21 AM	#9 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Nope, no expansions. And re-installing it doesn't work. I've actually re-installed it about 10 times, and am currently installing it again. I'm gonna try running it in a window.

12-28-2006, 10:23 AM	#10 (permalink)
Nitrus Registered User Join Date: Dec 2006 Location: Leicester (UK) Posts: 273 OS: Windows Vista My System	Ok, post back how you get on.

12-28-2006, 10:35 AM	#11 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Ok, running The Sims 2 windowed helped a bit, but not completely. It fixed the Graphics error, but now I get the error that there was a Paged Fault in a Non-Paged Area. Any idea what the heck that means? Happy to say that it fixed the other error though.

12-28-2006, 10:39 AM	#13 (permalink)
Nitrus Registered User Join Date: Dec 2006 Location: Leicester (UK) Posts: 273 OS: Windows Vista My System	http://www.aumha.org/win5/a/xpvm.php ^read that. From what I can deduce, it is a RAM error. Is your RAM FULLY compatible with your processor and chipset? Make sure you have no background programs running and all the system processes are running correctly. Have you had any problems with your HDD recently?

12-28-2006, 11:04 AM	#14 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Ok, I fixed it. I fixed the Paged Fault error by saving my game on exit (when you quit The Sims 2 it asks you if you want to save. If I say yes, it doesn't Page Fault, saying No causes the Page Fault). I fixed the ati3duag.dll error by running the game in a window. Thanks all for your help. I really love the Sims games and am glad I can play #2 now.

12-28-2006, 11:41 AM	#15 (permalink)
Nitrus Registered User Join Date: Dec 2006 Location: Leicester (UK) Posts: 273 OS: Windows Vista My System	Glad you got it fixed.

12-28-2006, 06:42 PM	#16 (permalink)
~~andrew.lvp~~ Troubled Join Date: Dec 2006 Location: Hong Kong Posts: 124 OS: Vista Home Premium + XP Professional My System	Cool then.