Cannot Connect to Servers!

Hilton1588 · 06-18-2006, 06:41 PM

To start, here are my system specs:
40GB Hard-drive
1.99GHz AMD Athlon Processor
1GB DDR RAM
256MB GDDR3 ATI Radeon X700 Pro (PCI Express)

Secondly, the equipment and ISP:
The router - http://www.netgear.com/products/details/MR814.php
How I'm connected to that router - Through a "802.11 Wireless LAN USB Adapter." It looks like a USB flashdrive with a long USB cable.
Our ISP - http://www.timewarnercable.com/piedmonttriad/ [Road Runner (Cable)]

The Problem:
When I play CS:S or DoD:S I cannot pass the "Parsing game info..." section of loading a server. When creating a server, it locks up at the Establishing connection to server" phase. Also, while I can connect to the Master Game Server to get the server list, it seems 'limited' as I only get an average of five servers per refresh. Now, once in a blue moon, I can actually get a decent sized list, join a server and play. Once connected I can seem to stay connected, but changing servers puts me back in my original situation.

What I've done to see if I could remedy this:
1. Disabled Norton
2. Checked to make sure Windows Firewall is off (About 100 times).
3. Called Road Runner (Twice) making sure that port-blocking or a firewall wasn't the problem.
4. Moved the computer into the same room (Three feet from the router).
5. Used my brother's USB adapter.
6. Contacted Steam, involving a conversation several emails long, and doing everything they asked. They can't seem to find it and they've had me running a system diagnostics test to see what was active on my computer.
7. Physically cleaned the PC.
8. Did a 'System Restore' via the built-in restore feature.
9. Connected directly to the modem via an Ethernet cable (This solved it, but IS NOT a permanent option).

[All these have been done in combinations and nothing but the last had any effect.]

Additional Information:
I had been playing World of WarCraft and am now playing Warhammer 40,000: Dawn of War. Both run/ran without issue.

So, if anyone here can help, please take the time to do so.

With the greatest thanks and hope,
Alexander

Diabloguy900 · 06-20-2006, 08:30 AM

Depends where you are connecting from. If it is at a school or business, the ports may be blocked. If you are at home, make sure you have proxies disabled on the games and try checking the ports, as well.

06-18-2006, 06:41 PM	#1 (permalink)
Hilton1588 Registered User Join Date: Jun 2006 Location: Greensboro, NC Posts: 5 OS: Windows XP	Cannot Connect to Servers! To start, here are my system specs: 40GB Hard-drive 1.99GHz AMD Athlon Processor 1GB DDR RAM 256MB GDDR3 ATI Radeon X700 Pro (PCI Express) Secondly, the equipment and ISP: The router - http://www.netgear.com/products/details/MR814.php How I'm connected to that router - Through a "802.11 Wireless LAN USB Adapter." It looks like a USB flashdrive with a long USB cable. Our ISP - http://www.timewarnercable.com/piedmonttriad/ [Road Runner (Cable)] The Problem: When I play CS:S or DoD:S I cannot pass the "Parsing game info..." section of loading a server. When creating a server, it locks up at the Establishing connection to server" phase. Also, while I can connect to the Master Game Server to get the server list, it seems 'limited' as I only get an average of five servers per refresh. Now, once in a blue moon, I can actually get a decent sized list, join a server and play. Once connected I can seem to stay connected, but changing servers puts me back in my original situation. What I've done to see if I could remedy this: 1. Disabled Norton 2. Checked to make sure Windows Firewall is off (About 100 times). 3. Called Road Runner (Twice) making sure that port-blocking or a firewall wasn't the problem. 4. Moved the computer into the same room (Three feet from the router). 5. Used my brother's USB adapter. 6. Contacted Steam, involving a conversation several emails long, and doing everything they asked. They can't seem to find it and they've had me running a system diagnostics test to see what was active on my computer. 7. Physically cleaned the PC. 8. Did a 'System Restore' via the built-in restore feature. 9. Connected directly to the modem via an Ethernet cable (This solved it, but IS NOT a permanent option). [All these have been done in combinations and nothing but the last had any effect.] Additional Information: I had been playing World of WarCraft and am now playing Warhammer 40,000: Dawn of War. Both run/ran without issue. So, if anyone here can help, please take the time to do so. With the greatest thanks and hope, Alexander __________________ When all is said and done, more is said than done.

06-20-2006, 08:30 AM	#2 (permalink)
Diabloguy900 Registered User Join Date: Jun 2006 Location: Villanova, PA Posts: 3 OS: Windows XP Media Center	Depends where you are connecting from. If it is at a school or business, the ports may be blocked. If you are at home, make sure you have proxies disabled on the games and try checking the ports, as well.