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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 13
OS: windows xp
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i cannot play runescape anymore
i recently just downloaded the new version of internet explorer, and i now cannot play runescape anymore. Everytime i go on the website and click 'play now', it goes to a blank page and the tab says 'this tab has been recovered. A problem with this webpage caused internet explorer to close and reopen the tab'. And then i get a notepad shortcut on my desktop, almost 4 each time, saying:
An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_STACK_OVERFLOW (0xc00000fd) occurred at PC=0x7C90E8EE Function=strchr+0xE1 Library=C:\WINDOWS\system32\ntdll.dll Current Java thread: Dynamic libraries: 0x00400000 - 0x0049C000 C:\Program Files\Internet Explorer\iexplore.exe 0x7C900000 - 0x7C9B2000 C:\WINDOWS\system32\ntdll.dll 0x7C800000 - 0x7C8F6000 C:\WINDOWS\system32\kernel32.dll 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll 0x77E70000 - 0x77F02000 C:\WINDOWS\system32\RPCRT4.dll 0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll 0x7E410000 - 0x7E4A1000 C:\WINDOWS\system32\USER32.dll 0x77F10000 - 0x77F59000 C:\WINDOWS\system32\GDI32.dll 0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll 0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll 0x7C9C0000 - 0x7D1D7000 C:\WINDOWS\system32\SHELL32.dll 0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll 0x3DFD0000 - 0x3E1B8000 C:\WINDOWS\system32\iertutil.dll 0x78130000 - 0x78261000 C:\WINDOWS\system32\urlmon.dll 0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll 0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL 0x773D0000 - 0x774D3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll 0x5D090000 - 0x5D12A000 C:\WINDOWS\system32\comctl32.dll 0x3E1C0000 - 0x3EC51000 C:\WINDOWS\system32\IEFRAME.dll 0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll 0x451F0000 - 0x451F6000 C:\Program Files\Internet Explorer\xpshims.dll 0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll 0x74720000 - 0x7476C000 C:\WINDOWS\system32\MSCTF.dll 0x10000000 - 0x10024000 C:\PROGRA~1\McAfee\SPAMKI~1\mskoeplg.dll 0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll 0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll 0x01620000 - 0x018E5000 C:\WINDOWS\system32\xpsp2res.dll 0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll 0x439B0000 - 0x439F0000 C:\Program Files\Internet Explorer\ieproxy.dll 0x3D930000 - 0x3DA16000 C:\WINDOWS\system32\WININET.dll 0x010F0000 - 0x010F9000 C:\WINDOWS\system32\Normaliz.dll 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\ws2_32.dll 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll 0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll 0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\MLANG.dll 0x755C0000 - 0x755EE000 C:\WINDOWS\system32\msctfime.ime 0x02840000 - 0x02888000 C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll 0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll 0x77A80000 - 0x77B15000 C:\WINDOWS\system32\CRYPT32.dll 0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll 0x769C0000 - 0x76A74000 C:\WINDOWS\system32\USERENV.dll 0x7D1E0000 - 0x7D49C000 C:\WINDOWS\system32\msi.dll 0x029A0000 - 0x02D9B000 C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_6D0D6FD66D664927.dll 0x74C80000 - 0x74CAC000 C:\WINDOWS\system32\OLEACC.dll 0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll 0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL 0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll 0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll 0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.dll 0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll 0x5B860000 - 0x5B8B5000 C:\WINDOWS\system32\NETAPI32.dll 0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll 0x4EC50000 - 0x4EDF6000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5581_x-ww_dfbc4fc4\gdiplus.dll 0x5CD70000 - 0x5CD77000 C:\WINDOWS\system32\serwvdrv.dll 0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\system32\umdmxfrm.dll 0x59A60000 - 0x59B01000 C:\WINDOWS\system32\dbghelp.dll 0x03440000 - 0x034E8000 C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll 0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll 0x76990000 - 0x769B5000 C:\WINDOWS\system32\ntshrui.dll 0x76B20000 - 0x76B31000 C:\WINDOWS\system32\ATL.DLL 0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll 0x75F60000 - 0x75F67000 C:\WINDOWS\System32\drprov.dll 0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll 0x71C10000 - 0x71C1E000 C:\WINDOWS\System32\ntlanman.dll 0x71CD0000 - 0x71CE7000 C:\WINDOWS\System32\NETUI0.dll 0x71C90000 - 0x71CD0000 C:\WINDOWS\System32\NETUI1.dll 0x71C80000 - 0x71C87000 C:\WINDOWS\System32\NETRAP.dll 0x71BF0000 - 0x71C03000 C:\WINDOWS\System32\SAMLIB.dll 0x75F70000 - 0x75F7A000 C:\WINDOWS\System32\davclnt.dll 0x77C70000 - 0x77C94000 C:\WINDOWS\system32\msv1_0.dll 0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll 0x03730000 - 0x03755000 c:\program files\mcafee.com\mps\mcbrhlpr.dll 0x03770000 - 0x037B0000 c:\program files\mcafee\spamkiller\mcapfbho.dll 0x037B0000 - 0x037C3000 C:\PROGRA~1\IWINGA~1\IWINGA~1.DLL 0x75970000 - 0x75A68000 C:\WINDOWS\system32\MSGINA.dll 0x74320000 - 0x7435D000 C:\WINDOWS\system32\ODBC32.dll 0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll 0x03CF0000 - 0x03D07000 C:\WINDOWS\system32\odbcint.dll 0x29500000 - 0x29567000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll 0x03E20000 - 0x04097000 C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll 0x27500000 - 0x2761A000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\msidcrl40.dll 0x040C0000 - 0x040D8000 c:\Program Files\BAE\BAE.dll 0x7E720000 - 0x7E7D0000 C:\WINDOWS\system32\SXS.DLL 0x75E60000 - 0x75E73000 C:\WINDOWS\system32\cryptnet.dll 0x4D4F0000 - 0x4D549000 C:\WINDOWS\system32\WINHTTP.dll 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll 0x74980000 - 0x74A94000 C:\WINDOWS\system32\msxml3.dll 0x05000000 - 0x05018000 C:\WINDOWS\system32\mclsp.dll 0x05020000 - 0x0513F000 C:\WINDOWS\system32\SPORDER.dll 0x05240000 - 0x0526E000 C:\WINDOWS\system32\mclsphlr\gdlsphlr.dll 0x05270000 - 0x05287000 C:\WINDOWS\system32\McRtl32.dll 0x71A50000 - 0x71A8F000 C:\WINDOWS\System32\mswsock.dll 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll 0x71D40000 - 0x71D5B000 C:\WINDOWS\system32\actxprxy.dll 0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll 0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll 0x16080000 - 0x160A5000 C:\Program Files\Bonjour\mdnsNSP.dll 0x77690000 - 0x776B1000 C:\WINDOWS\system32\NTMARTA.DLL 0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x73BA0000 - 0x73BB3000 C:\WINDOWS\system32\sti.dll 0x74AE0000 - 0x74AE7000 C:\WINDOWS\system32\CFGMGR32.dll 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll 0x03D40000 - 0x03D70000 c:\program files\mcafee.com\agent\submgr\6,0,0,13\mcsubmgr.dll 0x3DA20000 - 0x3DFCC000 C:\WINDOWS\system32\mshtml.dll 0x03D70000 - 0x03D99000 C:\WINDOWS\system32\msls31.dll 0x72EA0000 - 0x72F0F000 C:\WINDOWS\system32\ieapfltr.dll 0x746F0000 - 0x7471A000 C:\WINDOWS\system32\msimtf.dll 0x1B000000 - 0x1B00C000 C:\WINDOWS\system32\ImgUtil.dll 0x63380000 - 0x63434000 C:\WINDOWS\system32\jscript.dll 0x1B060000 - 0x1B06E000 C:\WINDOWS\system32\pngfilt.dll 0x07010000 - 0x0703F000 C:\WINDOWS\system32\iepeers.dll 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV 0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll 0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL 0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll 0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll 0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll 0x07070000 - 0x07077000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll 0x07090000 - 0x0709E000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll 0x070A0000 - 0x070B9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll 0x070C0000 - 0x070CD000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll Heap at VM Abort: Heap def new generation total 576K, used 0K [0x1b070000, 0x1b110000, 0x1b7d0000) eden space 512K, 0% used [0x1b070000, 0x1b070048, 0x1b0f0000) from space 64K, 0% used [0x1b0f0000, 0x1b0f0000, 0x1b100000) to space 64K, 0% used [0x1b100000, 0x1b100000, 0x1b110000) tenured generation total 1408K, used 0K [0x1b7d0000, 0x1b930000, 0x21070000) the space 1408K, 0% used [0x1b7d0000, 0x1b7d0000, 0x1b7d0200, 0x1b930000) compacting perm gen total 4096K, used 265K [0x21070000, 0x21470000, 0x25070000) the space 4096K, 6% used [0x21070000, 0x210b24e8, 0x210b2600, 0x21470000) Local Time = Tue Jun 16 19:45:40 2009 Elapsed Time = 14 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode) # It's so annoying. I haven't been able to play runescape for ages. And everytime i try and download something, it stops at 99% and nothing happens. It's really fustrating beacuse i have no idea why it's happening, and it's preventing me from doing anything. Please, please help me as soon as possible. Thank you, sarah. |
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#2 (permalink) |
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Senior Tech, Games Team
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Re: i cannot play runescape anymore
Hello, welcome to TSF.
Runescape is probably incompatible with IE8. Download Firefox 3 (www.mozilla.org) or download their game directly (www.runescape.com)
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#3 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 13
OS: windows xp
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Re: i cannot play runescape anymore
i have tried to download different things, like java and firefox, but when i try and download them, it stops at 99%. I really don't know what else to do. please help.
Last edited by twilight8; 06-17-2009 at 09:53 AM. |
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#4 (permalink) |
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Senior Tech, Games Team
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Re: i cannot play runescape anymore
That's very strange. Are you on a wireless network? Try disabling your antivirus before downloading Firefox.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#5 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 13
OS: windows xp
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Re: i cannot play runescape anymore
My internet works on a modem. I use virgin media broadband. And i think all my anti-virus stuff dosen't work anymore anywayand i think they are all disabled. Why do i have to disbale it? Does it help me download stuff?
I just need my computer to stop stopping at 99% in downloads and let me do things i use to be able to do. Since i have downloaded internet 8 nothing works anymore. I cant download anything and i can't go on runescape anymore either. Last edited by twilight8; 06-18-2009 at 09:42 AM. |
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#6 (permalink) |
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Moderator, Games Team
Join Date: Jan 2009
Location: Near Washington, D.C.
Posts: 2,235
OS: Windows XP Home Edition Service Pack 3
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Re: i cannot play runescape anymore
IE8 is new and still may be incomapatible with a lot of things. Did you install the full release version from MS?
__________________
![]() Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people. |
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#8 (permalink) |
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Moderator, Games Team
Join Date: Jan 2009
Location: Near Washington, D.C.
Posts: 2,235
OS: Windows XP Home Edition Service Pack 3
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Re: i cannot play runescape anymore
I do not know. My guess is another couple months, possibly.
__________________
![]() Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people. |
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#9 (permalink) |
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Senior Tech, Games Team
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Re: i cannot play runescape anymore
Try uninstalling IE8 using Revo Uninstaller (www.revouninstaller.com).
It almost looks as though you will have to reinstall Windows.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#10 (permalink) |
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Registered User
Join Date: Apr 2009
Posts: 14
OS: xp
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Re: i cannot play runescape anymore
runescape isnt incompatable with ie8. go to java download the newest updates. Change ur ie settings lower ur security to medium. and it will work. rs works fine on ie8, i use it. Make sure u dont click "play now" ur graphics card might not support the 3d HD so go to the home page and select the world and such then chage to low def.
Last edited by Indoril Nerevar; 06-18-2009 at 05:06 PM. Reason: removed offensive comments |
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#11 (permalink) |
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Registered User
Join Date: Jan 2009
Location: Adelaide Hills,SA,Australia
Posts: 83
OS: Vista Home Premium
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Re: i cannot play runescape anymore
your computer wont let you play runescape because it feels insulted you wanna run it on there :P have a look at some of these
http://pwi.perfectworld.com/ (Perfect World International) http://jd.perfectworld.com/ (Jade Dynasty, i play this and its awsome) Both free games 500 x better than RS just jokin bout the computer thing though, play whatever games you enjoy. |
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#14 (permalink) |
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Moderator, Games Team
Join Date: Jan 2009
Location: Near Washington, D.C.
Posts: 2,235
OS: Windows XP Home Edition Service Pack 3
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Re: i cannot play runescape anymore
If you uninstall it, you may be taken back to IE7.
__________________
![]() Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people. |
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#15 (permalink) |
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Senior Tech, Games Team
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Re: i cannot play runescape anymore
Try a disk defrag, see if that stops your downloading issue.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#17 (permalink) |
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Moderator, Games Team
Join Date: Jan 2009
Location: Near Washington, D.C.
Posts: 2,235
OS: Windows XP Home Edition Service Pack 3
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Re: i cannot play runescape anymore
The disk defragmenter collects fragmented files on the hard drive and brings them back to more where they should be. Depending on how often it is ran, it can take several hours.
__________________
![]() Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people. |
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#18 (permalink) |
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Senior Tech, Games Team
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Re: i cannot play runescape anymore
To find this, go to Start> Accessories> System Tools.
It's recommended NOT to run anything while using this.
__________________
![]() Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages. |
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#20 (permalink) |
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Moderator, Games Team
Join Date: Jan 2009
Location: Near Washington, D.C.
Posts: 2,235
OS: Windows XP Home Edition Service Pack 3
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Re: i cannot play runescape anymore
It's possible, but we can't guarantee it.
__________________
![]() Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people. |
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