computer freezes when gaming

girio12 · 06-10-2009, 07:51 PM

my computer works great. but when i try to play games that require good 3-D graphics, the terrain's textures and colors flicker then my ocmputer freezes. i dont know what the problem could be, but i know its not a virus because i run 2 virus scans a day with Symmantec Endpoint Protection.

i am using a iBUYPOWER Appolo

specs: Windows Vista Home Premium
AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ 2.70 GHz
4.00 GB RAM
NVIDIA GeForce 9500 GT

it only does this when i play games like World of Warcraft, Warhammer Online, Warhammer 40k Dawn of War 2.

please, any help would be appreciated!

**Jason09** · 06-10-2009, 07:54 PM

Hi and welcome to TSF!
Have you tried updating your video card drivers?

girio12 · 06-10-2009, 07:55 PM

yeah i updated it recently

girio12 · 06-10-2009, 07:57 PM

i AM using a keyboard and mouse that have extra buttons that are programmable, but i didnt install the stuff that came of the CD with them. should i do so?

mouse: Razer Lachesis
keyboard: Saitek Cyborg Keyboard

girio12 · 06-10-2009, 08:09 PM

i installed the stuff for my mouse and keyboard

dai · 06-10-2009, 10:32 PM

your specs are incomplete

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

girio12 · 06-11-2009, 09:38 AM

General Spec
Brand iBUYPOWER
Model GS-514
Recommended Usage Gaming
Form Factor Tower
Processor AMD Athlon 64 X2 5000+
Processor Main Features 64 bit Dual Core Processor
Cache Per Processor 2 x 512KB L2 Cache
Memory 4GB DDR2 800
Hard Drive 320GB SATA II
Optical Drive 1 20X DL DVD+/-RW Drive
Graphics NVIDIA GeForce 9500GT 512MB Video Card
Audio ALC883 High Definition Audio
Ethernet Built-in GB Ethernet LAN
Power Supply 580 Watt Power Supply
Operating System Windows Vista Home Premium 64-bit
Software Included MS Office 2007 [60-Day Trial]
Special Features Black NZXT APOLLO Gaming Tower+ Blue Color Lighting
Motherboard
Motherboard Name ASUS M2A-VM Mainboard
CPU
CPU Type Athlon 64 X2
Installed Qty 1
CPU Speed 5000+
L2 Cache Per CPU 2 x 512KB
CPU Socket Type AM2
CPU Main Features 64 bit Dual Core Processor
Graphics
GPU/VPU Type NVIDIA GeForce 9500 GT
Graphics Interface PCI Express x16
Memory
Memory Capacity 4GB DDR2
Memory Speed DDR2 800
Form Factor DIMM 240-pin
Memory Spec 2GB x 2
Memory Slots (Available/Total) 2/4
Maximum Memory Supported 8GB
Hard Drive
HDD Capacity 320GB
HDD Interface SATA II
Optical Drive
Optical Drive Type DVD±RW
Optical Drive Spec 20X DL DVD+/-RW Drive
Audio
Audio Chipset Realtek ALC883
Audio Features High Definition Audio
Communications
LAN Chipset Integrated
LAN Speed 10/100/1000Mbps
Front Panel Ports
Front USB 2
Front Audio Ports 2
Card Reader 12-in-1 Media Card Reader/Writer
Back Panel Ports
LPT 1
PS/2 2
Video Ports 1 VGA, 1 DVI
TV Out 1
Rear USB 4
RJ45 1 port
Rear Audio Ports 3 ports
Expansion
External Bays 5 x external 5.25" drive bays
1 x external 3.5" drive bay
Internal Bays 4 x internal 3.5" drive bays
PCI Slots (Available/Total) 1 x PCI-Express x16
1 x PCI-Express x1
2 x PCI
Physical Spec
Dimensions 21.1" x 17.3" x 8.6"
Weight 42 lbs.
Manufacturer Warranty
Parts 1 year limited
Labor 1 year limited

dai · 06-11-2009, 10:08 AM

just post the information asked for

girio12 · 06-11-2009, 10:42 AM

video card: NVidia GeForce 9500 GT
cpu: AMD Athlon 64 X2
m/board: ASUS M2A-VM
RAM: 4GB DDR2
power supply: 580 watt
brand: iBuyPower

dai · 06-11-2009, 11:20 AM

what brand and model is the 580w
look at the label on the side of the psu

girio12 · 06-11-2009, 12:01 PM

what is a psu? and where would it be?

**Jason09** · 06-11-2009, 12:17 PM

A psu is a power supply unit , and that's where the source of power is for the computer. You will need to open up the inside of your computer to see it.

girio12 · 06-11-2009, 12:26 PM

PSU: Black Steel (model: BKS580)

dai · 06-11-2009, 12:30 PM

rubbish it does not have enough amp output on the 12v line you need to be up here

http://www.newegg.com/Product/Produc...corsair%2b550w

girio12 · 06-11-2009, 12:36 PM

i read some comments on the site i bought the computer from the site i got this computer from, and one person saying " I have gotten quite a few bsods since I've had it. I just received it on Friday the 27th of Feb, and I think I've had about 5-6 bsods, the latest one being a problem caused by a piece of Realtek hardware. The others were suspected to be connected to the Ethernet adapter. Still trying to sort it out." and another said to upgrade video card.

girio12 · 06-11-2009, 12:37 PM

oh thanks dai so if i get this psu my computer should have no problems with freezing?

dai · 06-11-2009, 12:43 PM

you may have to sort out what it has caused corruption to after you fit it

girio12 · 06-11-2009, 12:47 PM

but if i buy this power supply, and something has been corrupted, would i have to buy replacement parts?

**Jason09** · 06-11-2009, 01:11 PM

It may depend on what exactly is corrupted.

dai · 06-11-2009, 10:34 PM

no the corruption will be to drivers ect,you just have to reinstall

06-10-2009, 07:51 PM	#1 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	computer freezes when gaming my computer works great. but when i try to play games that require good 3-D graphics, the terrain's textures and colors flicker then my ocmputer freezes. i dont know what the problem could be, but i know its not a virus because i run 2 virus scans a day with Symmantec Endpoint Protection. i am using a iBUYPOWER Appolo specs: Windows Vista Home Premium AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ 2.70 GHz 4.00 GB RAM NVIDIA GeForce 9500 GT it only does this when i play games like World of Warcraft, Warhammer Online, Warhammer 40k Dawn of War 2. please, any help would be appreciated! Last edited by girio12; 06-10-2009 at 07:53 PM.

06-10-2009, 07:54 PM	#2 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,314 OS: Windows XP Home Edition Service Pack 3 My System	Re: computer freezes when gaming Hi and welcome to TSF! Have you tried updating your video card drivers? __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

06-10-2009, 07:55 PM	#3 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming yeah i updated it recently

06-10-2009, 07:57 PM	#4 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming i AM using a keyboard and mouse that have extra buttons that are programmable, but i didnt install the stuff that came of the CD with them. should i do so? mouse: Razer Lachesis keyboard: Saitek Cyborg Keyboard

06-10-2009, 08:09 PM	#5 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming i installed the stuff for my mouse and keyboard

06-10-2009, 10:32 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming your specs are incomplete what are you running video card cpu m/board ram power supply brand wattage check the listings in the bios for voltages and temperatures and post them __________________

06-11-2009, 09:38 AM	#7 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming General Spec Brand iBUYPOWER Model GS-514 Recommended Usage Gaming Form Factor Tower Processor AMD Athlon 64 X2 5000+ Processor Main Features 64 bit Dual Core Processor Cache Per Processor 2 x 512KB L2 Cache Memory 4GB DDR2 800 Hard Drive 320GB SATA II Optical Drive 1 20X DL DVD+/-RW Drive Graphics NVIDIA GeForce 9500GT 512MB Video Card Audio ALC883 High Definition Audio Ethernet Built-in GB Ethernet LAN Power Supply 580 Watt Power Supply Operating System Windows Vista Home Premium 64-bit Software Included MS Office 2007 [60-Day Trial] Special Features Black NZXT APOLLO Gaming Tower+ Blue Color Lighting Motherboard Motherboard Name ASUS M2A-VM Mainboard CPU CPU Type Athlon 64 X2 Installed Qty 1 CPU Speed 5000+ L2 Cache Per CPU 2 x 512KB CPU Socket Type AM2 CPU Main Features 64 bit Dual Core Processor Graphics GPU/VPU Type NVIDIA GeForce 9500 GT Graphics Interface PCI Express x16 Memory Memory Capacity 4GB DDR2 Memory Speed DDR2 800 Form Factor DIMM 240-pin Memory Spec 2GB x 2 Memory Slots (Available/Total) 2/4 Maximum Memory Supported 8GB Hard Drive HDD Capacity 320GB HDD Interface SATA II Optical Drive Optical Drive Type DVD±RW Optical Drive Spec 20X DL DVD+/-RW Drive Audio Audio Chipset Realtek ALC883 Audio Features High Definition Audio Communications LAN Chipset Integrated LAN Speed 10/100/1000Mbps Front Panel Ports Front USB 2 Front Audio Ports 2 Card Reader 12-in-1 Media Card Reader/Writer Back Panel Ports LPT 1 PS/2 2 Video Ports 1 VGA, 1 DVI TV Out 1 Rear USB 4 RJ45 1 port Rear Audio Ports 3 ports Expansion External Bays 5 x external 5.25" drive bays 1 x external 3.5" drive bay Internal Bays 4 x internal 3.5" drive bays PCI Slots (Available/Total) 1 x PCI-Express x16 1 x PCI-Express x1 2 x PCI Physical Spec Dimensions 21.1" x 17.3" x 8.6" Weight 42 lbs. Manufacturer Warranty Parts 1 year limited Labor 1 year limited

06-11-2009, 10:08 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming just post the information asked for __________________

06-11-2009, 10:42 AM	#9 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming video card: NVidia GeForce 9500 GT cpu: AMD Athlon 64 X2 m/board: ASUS M2A-VM RAM: 4GB DDR2 power supply: 580 watt brand: iBuyPower

06-11-2009, 11:20 AM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming what brand and model is the 580w look at the label on the side of the psu __________________

06-11-2009, 12:01 PM	#11 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming what is a psu? and where would it be? Last edited by girio12; 06-11-2009 at 12:05 PM.

06-11-2009, 12:17 PM	#12 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,314 OS: Windows XP Home Edition Service Pack 3 My System	Re: computer freezes when gaming A psu is a power supply unit , and that's where the source of power is for the computer. You will need to open up the inside of your computer to see it. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

06-11-2009, 12:26 PM	#13 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming PSU: Black Steel (model: BKS580)

06-11-2009, 12:30 PM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming rubbish it does not have enough amp output on the 12v line you need to be up here http://www.newegg.com/Product/Produc...corsair%2b550w __________________

06-11-2009, 12:36 PM	#15 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming i read some comments on the site i bought the computer from the site i got this computer from, and one person saying " I have gotten quite a few bsods since I've had it. I just received it on Friday the 27th of Feb, and I think I've had about 5-6 bsods, the latest one being a problem caused by a piece of Realtek hardware. The others were suspected to be connected to the Ethernet adapter. Still trying to sort it out." and another said to upgrade video card.

06-11-2009, 12:37 PM	#16 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming oh thanks dai so if i get this psu my computer should have no problems with freezing?

06-11-2009, 12:43 PM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming you may have to sort out what it has caused corruption to after you fit it __________________

06-11-2009, 12:47 PM	#18 (permalink)
girio12 Registered User Join Date: Jun 2009 Posts: 11 OS: windows vista home premium	Re: computer freezes when gaming but if i buy this power supply, and something has been corrupted, would i have to buy replacement parts?

06-11-2009, 01:11 PM	#19 (permalink)
Jason09 Moderator, Games Team Join Date: Jan 2009 Location: Near Washington, D.C. Posts: 2,314 OS: Windows XP Home Edition Service Pack 3 My System	Re: computer freezes when gaming It may depend on what exactly is corrupted. __________________ Gaming troubleshooting steps. Real peace cannot be found in what happens in Washington, D.C. Only God can give true peace to people.

06-11-2009, 10:34 PM	#20 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,515 OS: win 7 32x 64x rtm	Re: computer freezes when gaming no the corruption will be to drivers ect,you just have to reinstall __________________