xbox live

vivmon · 01-24-2009, 06:03 AM

I am trying to connect xboxlive for my son. My wireless adaptor is picking up a connnection to my router but keeps failing IP address test. I have tried anything i can underestand but think i need someone to explain it to me like i am an idiot. Please help as i have an unhappy son

**wrench97** · 01-24-2009, 07:02 AM

Are you trying to say there are happy ones somewhere?
Do have encryption set up on the wireless router?

vivmon · 01-24-2009, 07:06 AM

Ok i don't know what that means. I downloaded pfconfig for my router but am not sure if i'm following instructions properly or i've done something wrong

**wrench97** · 01-24-2009, 07:12 AM

Do you have a computer that uses the wireless of the router?

vivmon · 01-24-2009, 08:14 AM

The router is connected to my pc via etheral connection but other wireless adaptors can connect to it. My xbox says connected but fails the ip address test

**wrench97** · 01-24-2009, 11:23 AM

What type of internet service do you have? Some Cable companies prevent unknown devices from connecting.

vivmon · 01-24-2009, 12:28 PM

Bt broadband, the xbox is picking up the router and saying CONNECTED but the next test is for IP Address and that's the prob. I,ve done it automatic and manual. Bt said the router does not need configuration but that the xbox does but that's not much help to me. I presumed you buy the adaptor you have wireless internet and that it would be as easy as that. Wish I never bothered now

**wrench97** · 01-24-2009, 12:44 PM

I'm afraid I'm not familiar with how Bt works but maybe a call to them would get you connected as it sounds like it may be a DHCP or MAc address filtering issue.

vivmon · 01-25-2009, 03:18 AM

Thanks

01-24-2009, 06:03 AM	#1 (permalink)
vivmon Registered User Join Date: Jan 2009 Posts: 5 OS: windows xp	xbox live I am trying to connect xboxlive for my son. My wireless adaptor is picking up a connnection to my router but keeps failing IP address test. I have tried anything i can underestand but think i need someone to explain it to me like i am an idiot. Please help as i have an unhappy son

01-24-2009, 07:02 AM	#2 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,440 OS: Win7	Re: xbox live Are you trying to say there are happy ones somewhere? Do have encryption set up on the wireless router? __________________ Power Supply and Selection

01-24-2009, 07:06 AM	#3 (permalink)
vivmon Registered User Join Date: Jan 2009 Posts: 5 OS: windows xp	Re: xbox live Ok i don't know what that means. I downloaded pfconfig for my router but am not sure if i'm following instructions properly or i've done something wrong

01-24-2009, 07:12 AM	#4 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,440 OS: Win7	Re: xbox live Do you have a computer that uses the wireless of the router? __________________ Power Supply and Selection

01-24-2009, 08:14 AM	#5 (permalink)
vivmon Registered User Join Date: Jan 2009 Posts: 5 OS: windows xp	Re: xbox live The router is connected to my pc via etheral connection but other wireless adaptors can connect to it. My xbox says connected but fails the ip address test

01-24-2009, 11:23 AM	#6 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,440 OS: Win7	Re: xbox live What type of internet service do you have? Some Cable companies prevent unknown devices from connecting. __________________ Power Supply and Selection

01-24-2009, 12:28 PM	#7 (permalink)
vivmon Registered User Join Date: Jan 2009 Posts: 5 OS: windows xp	Re: xbox live Bt broadband, the xbox is picking up the router and saying CONNECTED but the next test is for IP Address and that's the prob. I,ve done it automatic and manual. Bt said the router does not need configuration but that the xbox does but that's not much help to me. I presumed you buy the adaptor you have wireless internet and that it would be as easy as that. Wish I never bothered now

01-24-2009, 12:44 PM	#8 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,440 OS: Win7	Re: xbox live I'm afraid I'm not familiar with how Bt works but maybe a call to them would get you connected as it sounds like it may be a DHCP or MAc address filtering issue. __________________ Power Supply and Selection

01-25-2009, 03:18 AM	#9 (permalink)
vivmon Registered User Join Date: Jan 2009 Posts: 5 OS: windows xp	Re: xbox live Thanks