Computer Restarts When Loading Game

[mycomputerfails]

So about a few months back, i get this computer that im currently using and play this game called Lunia for about 1 month [ive been playing it for a while on my old computer and ive had no problems with Lunia] and one night my computer just randomly restarts. Before it was restarting maybe every few hours...and now its restarting right when i load the game.

When i take off the auto restart upon failure button in system properties, it doesnt make it stop at the bsod as it did before...it just skips it and STILL auto restarts.

At first it went to the bsod when i first took it off the auto restart button but not it just totally skips it.

It gives errors on about 3 other games, works semi-ok for World of Warcraft [causes errors here and there], and for Lunia, it just restarts my comp.

And ever since this started happening, my computer turns on but doesnt appear on the monitor. It happens when i turn my computer on after a few hours of it being off, like after i wake off.

And yes i am a computer noob so please state on how i can find and write my computer specs.

[ash369]

Hey, this has happened to me before. And for me it was due to my computer "over-heating", with newer computers there are certain functions which permit a computer to completely shutdown when it gets to a certain temperate.

Does it only occur when your playing games?

You can check the temperate of your computer by downloading Speedfan, its free and very easy to use. Here is the link.
http://www.filehippo.com/download_sp...70311088b449c/

You can also find your computer spec by going to start->run. And then by typing dxdiag and hitting enter. Use the save all information button at the bottom of the dxdiag application and save the .txt file to your desktop (or somewhere easy to access).

[mycomputerfails]

[From my DirectX Diagnostic Tool]
Operating System:Microsoft Windows XP Professional (5.1, Build 2600)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Processor: AMD Athlon(TM) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory 1024MB Ram
Page File: 438MB used, 2024MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

Originally Posted by ash369

Hey, this has happened to me before. And for me it was due to my computer "over-heating", with newer computers there are certain functions which permit a computer to completely shutdown when it gets to a certain temperate.

Does it only occur when your playing games?
.

Yes, only when im playing games. And for the overheating...i opened my doors and windows - made my room really cold and it still restarts. i even opened up the sides and shoved a fan [not a computer fan] right infront of it - maybe like 5 centimeters away - and put it on full speed. Still restarts. I also get my computer cleaned out for dust

[ash369]

Ok...so its not overheating, maybe something on your computer is not correctly installed or it's outdated. Maybe try updating your drivers and see if there are any changes.

If your not sure how to do this. Then right click on "My Computer" and choose "Device Manager", then click on a device and click properties and update driver.

[mycomputerfails]

It shows a list of things...which exactly do i click?

[ash369]

Update your Display Adapters Driver and also your Processors Driver. Let me know if they updated.

[mycomputerfails]

One of them updated. I dont remember which one but the other said i already had it updated.

Ok so i tried out the game...my computer still restarted upon game load.

[dai]

to turn off the auto reboot
control panel /sysytem/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and tempretures and post them

in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

[mycomputerfails]

[This is what was on my power supply sticker]
Antic EARTHWATTS
Model / EA-430
420W Max.

5V, 3.3V max. load:130W
+ 12V[1], +12 V[2] max. load: 320W



My graphics card model:
NVIDIA GeForce 6800 XT

And this is everything else:
[From my DirectX Diagnostic Tool]
Operating System:Microsoft Windows XP Professional (5.1, Build 2600)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Processor: AMD Athlon(TM) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory 1024MB Ram
Page File: 438MB used, 2024MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)


If you asked for anything else and i didn't give it, it is because i dont know where to find it lol.

[dai]

video card agp?
have reinstalled the video drivers by the method i gave you drivers
see what this gives for temps
http://pc-wizard-2008.en.softonic.com/
check for swollen or leaking capacitors

[mycomputerfails]

i just got a blue screen randomly and it said something involving "smwdw.sys" [not exactly sure if this was exactly right]. but thats all i wrote down.

and if this matters at all...my virus scans tell me to change
"ntoskrnl.exe Result/Infection:change"

Yeah and another noob question...- how do you turn off anti virus? I can't seem to find a way to disable it atm.

and the thing you sent me...it turns off my monitor and my computer still stays on. like a delayed restart or what happens when i try to play the game that gives me computer restarts...

[dai]

to turn off a/virus right click on it's icon in the tray and choose exit

to turn off the auto reboot
control panel /sysytem/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

to get avg to stop showing ntoskrnl.exe Result/Infection:change
open the avg test center, click the f3 key on your keyboard and tell it to accept the changes

smwdw.sys
is related to the soundmax driver
reinstall from your m/board setup cd

[mycomputerfails]

Originally Posted by dai

to turn off the auto reboot
control panel /sysytem/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

ive tried that...its currently off and it still auto restarts. it skips the bsod.
but about 2 weeks ago i tried this and the bsod actually showed.

but as of now, it auto restarts and skips the bsod

[dai]

no bsod error message usually relates to heat or power see if you can borrow another psu to try in it

[mycomputerfails]

im starting to think that my psu might be weak or somewhat broken.


a few people wrote this to me
Someone wrote this
"You may be a little bit "light" on the power supply."

"The fact that the machine doesn't start right up when you turn it on cold is indicitive of either a defect in the POWER GOOD signal from the power supply to the motherboard, or a defect in the motherboard POWER GOOD circuitry." - I asked why my computer doesn't start up properly when it is cool. Like when i wake up or after hours of non-use/

and another said this
"The first suspect is the power supply, the second one is the motherboard, and the third one is your RAM."

any suggestions or something to indicate that it actually is damaged or something else may be the problem?

[dai]

the ea power supplies originally were great then they switched where they sourced the components from and they deteriorated in quality
so borrowing another one is the best option at the moment to check and either confirm or eliminate the psu as the problem
you would expect your current psu to run the system with ease
does your computer specs meet the min required for the game

[mycomputerfails]

well ive been playing this game on this computer and my old one so i can say that it does meet the requirements. its been working perfectly before.

[dai]

see if you can borrow a psu or test yours with a multi meter