Sims 2 and vista

Louise123 · 07-04-2008, 12:42 PM

I have a laptop that has vista. I installed sims 2 and when i tried opening it it said there was a capacity problem. I then went onto the sims 2 website and downloaded the update for it. That error doesn't come up anymore but instead, when i open the program the opening screen comes up and nothing else happens. Please help!!!!!!!!!

Twysta` · 07-10-2008, 03:37 AM

When it says there's a capacity problem, do you still have a lot of space left on your hard drive or is it pretty full?

Louise123 · 07-11-2008, 03:14 AM

Quote:

Originally Posted by Twysta`

When it says there's a capacity problem, do you still have a lot of space left on your hard drive or is it pretty full?

My laptop is new and there is a lot of space left. But i don't think its capacity, i can't remember what the word was that it said. Any ideas what the problem is?

**koala** · 07-11-2008, 03:29 AM

Hi Louise, welcome to TSF

Uninstall then reinstall the game (without the update) and copy down the full error message when it appears. This will make it easier for us to diagnose the problem.

Note: If you have any saved games or profiles, back them up before uninstalling.

Twysta` · 07-11-2008, 01:39 PM

Would it also be possible to tell us what laptop it is that you have? :)

07-04-2008, 12:42 PM	#1 (permalink)
Louise123 Registered User Join Date: Jul 2008 Posts: 2 OS: vista	Sims 2 and vista I have a laptop that has vista. I installed sims 2 and when i tried opening it it said there was a capacity problem. I then went onto the sims 2 website and downloaded the update for it. That error doesn't come up anymore but instead, when i open the program the opening screen comes up and nothing else happens. Please help!!!!!!!!!

07-10-2008, 03:37 AM	#2 (permalink)
Twysta` Registered User Join Date: Jul 2008 Posts: 61 OS: Vista (32 bit)	Re: Sims 2 and vista When it says there's a capacity problem, do you still have a lot of space left on your hard drive or is it pretty full?

07-11-2008, 03:29 AM	#4 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 9,139 OS: XP/UBUNTU My System	Re: Sims 2 and vista Hi Louise, welcome to TSF Uninstall then reinstall the game (without the update) and copy down the full error message when it appears. This will make it easier for us to diagnose the problem. Note: If you have any saved games or profiles, back them up before uninstalling. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

07-11-2008, 01:39 PM	#5 (permalink)
Twysta` Registered User Join Date: Jul 2008 Posts: 61 OS: Vista (32 bit)	Re: Sims 2 and vista Would it also be possible to tell us what laptop it is that you have? :)