Rappelz error plz help!

Isuka · 04-09-2008, 07:51 PM

Every time i start Rappelz Online this error message appears.
(I have already downloaded the updates.)
plz help! >.<

**koala** · 04-09-2008, 08:22 PM

Hi Isuku, welcome to TSF

What make/model is your graphics card?

Update your motherboard chipset drivers (or at least the video controller) and your graphics driver, then reboot and try the game again.

Isuka · 04-09-2008, 08:48 PM

Thanks for the quick reply ^.^
i'm still really new to all this computer stuff, how woul di check what modal my graphic card is?
and may i know where i would go to update these items?
thx!

**koala** · 04-09-2008, 09:07 PM

No problem. I'll try and keep it simple. Basically, the error message is saying that your graphics device or motherboard are not configured properly. Reinstalling the drivers should fix the problem, but only if your graphics card is supported by the game. Some older cards or onboard graphics won't work with newer games.

Run Everest and go to Computer > Summary to see your Video Adapter (graphics card). Click on the blue link to download the latest driver, or post back with the name of the card and we'll find it for you. Don't install it yet. I'll give more instructions after your next reply.

Also, post back with the Motherboard Name and Motherboard Chipset.

Isuka · 04-09-2008, 09:22 PM

thanks a bunch i will try it out and let you know if it works!
n is this everest program suppose to scan my computer?

**koala** · 04-09-2008, 09:28 PM

Everest is a hardware diagnostics tool. You can use it to find out the details of all your computer parts, check the temperatures and voltages, run benchmark tests, etc. Very useful.

Isuka · 04-09-2008, 09:41 PM

ok i took i screenshot i hope this would be sufficient ^.^
thx for ur help btw

**koala** · 04-09-2008, 10:10 PM

Your ATI 3D Rage Pro is a very old graphics card with only 4mb video RAM, and your CPU is a Celeron-A 433MHz, so it's not powerful enough for Rappelz.

The minimum graphics requirements for this game are a GeForce2MX or Radeon 7000 with 512mb video RAM and support for DirectX 9.0C, and the minumum CPU is a Pentium3 800MHz.

The latest driver for the Rage Pro is from 2001 ( link) and the card has been discontinued. Sorry, it looks like your computer is too old for Rappelz, even if you update the drivers.

Isuka · 04-10-2008, 01:24 PM

ok thanks a bunch, btw do u know any online that can be supported by my comp?

**koala** · 04-10-2008, 01:36 PM

See here for a list of free games similar to Rappelz. If there's any games you're unsure about, post back and we'll check the requirements for you. Or you can go here to test your computer's gaming capabilities.

Isuka · 04-10-2008, 10:40 PM

thanks again!

04-09-2008, 07:51 PM	#1 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Rappelz error plz help! Every time i start Rappelz Online this error message appears. (I have already downloaded the updates.) plz help! >.< Last edited by koala : 04-09-2008 at 08:21 PM. Reason: fixed image link

04-09-2008, 08:22 PM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 8,203 OS: XP/UBUNTU My System	Re: Rappelz error plz help! Hi Isuku, welcome to TSF What make/model is your graphics card? Update your motherboard chipset drivers (or at least the video controller) and your graphics driver, then reboot and try the game again. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-09-2008, 08:48 PM	#3 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Re: Rappelz error plz help! Thanks for the quick reply ^.^ i'm still really new to all this computer stuff, how woul di check what modal my graphic card is? and may i know where i would go to update these items? thx!

04-09-2008, 09:07 PM	#4 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 8,203 OS: XP/UBUNTU My System	Re: Rappelz error plz help! No problem. I'll try and keep it simple. Basically, the error message is saying that your graphics device or motherboard are not configured properly. Reinstalling the drivers should fix the problem, but only if your graphics card is supported by the game. Some older cards or onboard graphics won't work with newer games. Run Everest and go to Computer > Summary to see your Video Adapter (graphics card). Click on the blue link to download the latest driver, or post back with the name of the card and we'll find it for you. Don't install it yet. I'll give more instructions after your next reply. Also, post back with the Motherboard Name and Motherboard Chipset. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-09-2008, 09:22 PM	#5 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Re: Rappelz error plz help! thanks a bunch i will try it out and let you know if it works! n is this everest program suppose to scan my computer? Last edited by Isuka : 04-09-2008 at 09:23 PM.

04-09-2008, 09:28 PM	#6 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 8,203 OS: XP/UBUNTU My System	Re: Rappelz error plz help! Everest is a hardware diagnostics tool. You can use it to find out the details of all your computer parts, check the temperatures and voltages, run benchmark tests, etc. Very useful. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-09-2008, 09:41 PM	#7 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Re: Rappelz error plz help! ok i took i screenshot i hope this would be sufficient ^.^ thx for ur help btw Last edited by koala : 04-09-2008 at 09:54 PM. Reason: fixed image link

04-09-2008, 10:10 PM	#8 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 8,203 OS: XP/UBUNTU My System	Re: Rappelz error plz help! Your ATI 3D Rage Pro is a very old graphics card with only 4mb video RAM, and your CPU is a Celeron-A 433MHz, so it's not powerful enough for Rappelz. The minimum graphics requirements for this game are a GeForce2MX or Radeon 7000 with 512mb video RAM and support for DirectX 9.0C, and the minumum CPU is a Pentium3 800MHz. The latest driver for the Rage Pro is from 2001 ( link) and the card has been discontinued. Sorry, it looks like your computer is too old for Rappelz, even if you update the drivers. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-10-2008, 01:24 PM	#9 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Re: Rappelz error plz help! ok thanks a bunch, btw do u know any online that can be supported by my comp?

04-10-2008, 01:36 PM	#10 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 8,203 OS: XP/UBUNTU My System	Re: Rappelz error plz help! See here for a list of free games similar to Rappelz. If there's any games you're unsure about, post back and we'll check the requirements for you. Or you can go here to test your computer's gaming capabilities. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-10-2008, 10:40 PM	#11 (permalink)
Isuka Registered User Join Date: Apr 2008 Location: Cali Posts: 6 OS: win2000	Re: Rappelz error plz help! thanks again!