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Old 01-05-2008, 03:22 PM   #1 (permalink)
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Issues across several online games

Hi there, I'm currently plagued with an issue that seems to appear over several games, the ones I generally play include Guild Wars, Maplestory. About one week ago I downloaded and installed maplestory onto my desktop, however after playing for some time I began to experience disconnects at varying amounts of time with no consistency between them. I figured ok whatever, I went back to Guild Wars and played without a problem.

Yet, today I pulled up guild wars and began getting errored out, disconnected, and last night while using a voice chat program named Ventrilo I experienced disconnects again.

I also play Team Fortress 2 yet rarely have I seen a disconnect error on it, but I have not played in some time.

For some more background info right now anytime I try to download anything upon opening an installer I get a corrupt file program and can't figure that out. I've attempted system restoring to a time before I had installed maple story yet it fails the system restore every time. I've attempted virus scans using Kaspersky and Ad Aware, I use a Zone Alarm firewall. I also should add that at times I get blue screened of death with a physical memory dump error. This is generally rare but does occur during times of high memory useage.

I'd assume the problem is with Maplestory yet in the past I had experienced small lag spikes without afull disconnect, and over Pidgin (AIM) I often disconnect and reconnect. Some more recent programs I have installed include deskspace (gives a Linux like cube desktop) and object dock (simply a shortcut dock). I also run a program called Hamachi which allows for a virtual LAN connection, yet I have used it for a long time and haven't had problems with it before.

I've confirmed its not my internet itself by using a laptop and not having any problems, and using my desktop at a friend's house and still experiencing disconnects. I'm not sure if it is still a virus due to the inability to system restore and the corrupt download issue. Another possible issue is the fact that about 1-2 months ago my computer fan gave out and I've resorted to opening up the case and using a portable home fan to blow into it, the comp runs at fine temperatures but could dust or contact with internal parts cause something like this? I can post computer specs if needed.

Sorry for the lack of focus, I am very clueless as to what would be doing something like this even with it most likely being Maplestory. If this is not the problem I'm open to any other ideas.

Last edited by Memento : 01-05-2008 at 03:25 PM.
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Old 01-06-2008, 03:56 AM   #2 (permalink)
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Re: Issues across several online games

Are you using WiFi or CAT5 connection?
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Old 01-06-2008, 07:27 AM   #3 (permalink)
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Re: Issues across several online games

CAT5 Connection.
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Old 01-06-2008, 09:20 PM   #4 (permalink)
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Re: Issues across several online games

The temperature would at most crash the game in the worst case scenario, not disconnect it.

You might have some sort of firewall running in the background, might be windows. Check your processes to see what is going on and also post a HijackThis log for me to look at.

You must have something tampering with your connection internally.
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Old 01-14-2008, 01:56 PM   #5 (permalink)
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Re: Issues across several online games

Wow sorry about the huge wait, I got caught up in a lot and this slipped out of my mind. I'm not sure if I should C/P the text or what but here that is

For a bit more of an update I went ahead and changed the ethernet cable I was using for the time being, and that ended up helping a lot for a while however as time went on again I was getting DC's and errored out of games, and now I am getting very constant disconnects off of Ventrilo and Ventrilo itself will error out with the message of "ventrilo has ended unexpectedly etc etc"

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:53:43 PM, on 1/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\VentSrv\ventrilo_svc.exe
C:\Program Files\VentSrv\ventrilo_srv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Arv\Desktop\HiJackThis_v2.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Asus Probe\AsusProb.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe
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Old 01-15-2008, 11:29 AM   #6 (permalink)
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Re: Issues across several online games

everything on there is safe except for
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html

but this wouldn't be harming your connection.

at this point im stumped, i would need to look at the computer.

i would recommend taking it in.
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Old 01-15-2008, 11:41 AM   #7 (permalink)
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Re: Issues across several online games

Please post your system specs and the blue screen error messages in full, inclusing Stop codes.

Run memtest on one stick of RAM at a time to test for any errors.

Direct link to pre-compiled bootable ISO (click the link to download the zipped ISO file)
http://www.memtest.org/download/1.70...+-1.70.iso.zip

Unzip the file and burn the ISO to CD (as an image, not as data) to create a bootable CD. Reboot and go into the BIOS. Change the boot order to 'CD first', save settings, insert the CD and reboot. This will start the program. Run for one RAM stick at a time (very important) for at least 10 passes each and post back with the results.

It's not a good idea to run the computer with the case open for too long. Dust gathers around the slots, heatsink and fans, causing overheating. Where was the broken fan positioned?

Replace the faulty fans and put the side panel back on. Proper airflow will help with the temperatures.
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