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Game Installation Support Get help on installing the new game so you can relax.

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Old 10-19-2009, 06:16 PM   #1 (permalink)
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I'm trying to install Battle Field 2...

This is the screen shot I took of it..

http://i199.photobucket.com/albums/a...untitled-2.jpg

Any reply will be appreciated.

Last edited by Jz90; 10-19-2009 at 06:18 PM.
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Old 10-20-2009, 02:22 AM   #2 (permalink)
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Re: I'm trying to install Battle Field 2...

Hello jz90 and welcome to TSF
make sure that you don't have any installer running in the background, like windows installer of any kind
try restarting your PC and run the installer again
if that didn't work
press Ctrl + alt+ del to open Task manager
click on Processes tab, take a screenshot and post it here
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Old 10-20-2009, 03:36 PM   #3 (permalink)
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Re: I'm trying to install Battle Field 2...

http://i199.photobucket.com/albums/a.../untitled2.jpg

just an FYI, I use to play this game all the time about a year ago, before I switched over to CS:S, and it worked just fine.

Last edited by Jz90; 10-20-2009 at 03:39 PM.
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Old 10-20-2009, 08:01 PM   #4 (permalink)
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Re: I'm trying to install Battle Field 2...

bump.
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Old 10-23-2009, 10:29 PM   #5 (permalink)
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Re: I'm trying to install Battle Field 2...

No one can help me? :(
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Old 10-24-2009, 06:09 AM   #6 (permalink)
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Re: I'm trying to install Battle Field 2...

Try this.
Go to C:\Program Files\Common Files\InstallShield\Professional\RunTime\11 and delete anything in there. when you try to install the game again the InstallSheild's engine will be replaced with the ones on the game CD/DVD.
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Old 10-24-2009, 08:28 AM   #7 (permalink)
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Re: I'm trying to install Battle Field 2...

I don't have a "11" file, there's
C:\Program Files\Common Files\InstallShield\Professional\RunTime\09, and 10
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Old 10-24-2009, 07:54 PM   #8 (permalink)
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Re: I'm trying to install Battle Field 2...

Delete 9 and 10 then. What ever version the game uses will be replaced. But sometimes new versions of the installer can conflict with the older files.
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Old 10-24-2009, 09:45 PM   #9 (permalink)
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Re: I'm trying to install Battle Field 2...

It didn't work, I don't know what's going on. I'm about to just give up.
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Old 10-25-2009, 09:50 AM   #10 (permalink)
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Re: I'm trying to install Battle Field 2...

A lot of people see to get no answers to this problem. Are you trying to install on a standard or administrative account? But don't give up! How could you find the fix with giving up?
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Old 10-26-2009, 01:25 AM   #11 (permalink)
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Re: I'm trying to install Battle Field 2...

Does the game install on a different PC fine?
Is the DVD scratched?
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Old 10-26-2009, 06:28 AM   #12 (permalink)
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Re: I'm trying to install Battle Field 2...

I use to play this game on this computer, no the game isn't scratched, and I'm not sure if it's standard or administrative, I do believe it is administrative.
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Old 11-02-2009, 05:57 AM   #13 (permalink)
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Re: I'm trying to install Battle Field 2...

I tried installing GTA San Andreas, and that same error popped up.

How do I check to see if it's a standard or administrative?

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Old 11-02-2009, 07:45 AM   #14 (permalink)
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Re: I'm trying to install Battle Field 2...

How many user accounts does your OS have? If it's just the one then you've got admin privelages on it. Given that this is happening with two different games now, it's making me think that your DVD-ROM drive may be faulty. Do you have another one to test with?
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Old 11-02-2009, 07:52 AM   #15 (permalink)
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Re: I'm trying to install Battle Field 2...

There might be a defect in the DVD or the DVD drive..
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Old 11-02-2009, 03:44 PM   #16 (permalink)
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Re: I'm trying to install Battle Field 2...

I don't know if it's the DVD drive, when I try to watch movies on my comp it works fine. Besides the GTA game was DL straight through the internet. (not a torrent)
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Old 11-02-2009, 08:46 PM   #17 (permalink)
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Re: I'm trying to install Battle Field 2...

Then you better see if your computer has any virus.
Because my computer also showed the same kinda error when it had a virus..
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Old 11-05-2009, 06:36 PM   #18 (permalink)
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Re: I'm trying to install Battle Field 2...

If I have virus Imma be mad.
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Old 11-05-2009, 11:24 PM   #19 (permalink)
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Re: I'm trying to install Battle Field 2...

Right-click on the setup.exe and select properties, then click the compatiblity tab and check the box "Run this program as Administrator". See if it installs.

If that still fails you may have a RAM problem.
The Microsoft memory tester is quite good, this page has the links for the download plus instructions to get you started.
http://oca.microsoft.com/en/windiag.asp
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Unread 11-26-2009, 06:35 PM   #20 (permalink)
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Re: I'm trying to install Battle Field 2...

i installed gmod yesterday and didnt get the error, im like ***...
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