Unable to Run Batman Arkham Asylum Setup!!

gunner4life · 10-17-2009, 03:32 AM

HI All

Plz help!!!

I purchased a copy of the game Batman Arkham Asylum .
PC crashed in between due to a power failure while i was running the Setup.
Once i rebooted the PC i am unable to continue or start the installation.
The Install Game button on the Setup Page is not highlighted.i have attached a screenshot of the same.

I am running Win XP SP2 with AMD 64 X2 Dual Core 3.0 GB Ram

Any help would be much appreciated!!!

Zealex · 10-17-2009, 07:42 AM

Hi and welcome to TSF.
Do you remember where you installed the files? They may be some files left over and the game may think it's installed.

gunner4life · 10-17-2009, 08:06 AM

Thank You!!!

I Installed it on drive C:
I deleted that folder and also removed the registry key from
HKEY Local Machine-->Software

Zealex · 10-17-2009, 09:34 AM

Alright so it works? If it is please mark this thread as solved.

gunner4life · 10-17-2009, 10:46 AM

Nope!!

It still doesnt work!

I deleted the registry key and rebooted the PC but it still doesnt work

**Lord Sirian** · 10-17-2009, 11:43 AM

Hi.

Just for future reference. It isn't a great idea to go poking around in the registry, you can do serious damage if you aren't really careful.

Try downloading RevoUninstaller, check if the game is listed as something you can uninstall. If it is, uninstall it, restart your computer and try to install again.

Zealex · 10-17-2009, 12:44 PM

Quote:

Originally Posted by gunner4life

Nope!!

It still doesnt work!

I deleted the registry key and rebooted the PC but it still doesnt work

Same error still? Followed lord_sirian's advice and post back with results.

gunner4life · 10-18-2009, 12:56 PM

Hi
I installed the Revo Uninstaller Application but the game is not listed as an installed application.
Please suggest another alternative

Thank You

Zealex · 10-18-2009, 02:28 PM

If revo did not detect the game installed, that means it's something else. I think revo is the best uninstaller and that is why I believe all of us recommend. You can try looking for it with windows but I doubt that will do any good.

There is probably some files left over. Have you tried hitting play game or game setup and see what error message they say?

gunner4life · 10-18-2009, 05:11 PM

If i hit Play Game i get an erro as Specified file not found!
The only function which works is the Install DirectX key.Whiich i have installed.still no joy :(

Zealex · 10-18-2009, 07:12 PM

This is weird, if it doesn't show install that means there is some file behind I believe. Have you tried contacting the companies support. I am going to search for you, but see if they have any for you. Or check their faqs.

**Lord Sirian** · 10-18-2009, 07:41 PM

It's most probable that there are some leftover files that you're missing. Deleting the registry key is probably why Revo couldn't find it. Try just doing a search for something like "Batman", tell it to find hidden files/folders as well.

gunner4life · 10-19-2009, 02:16 AM

i did run a search after enabling a hidden file search as well, however no files were found relating to the game.i have run through the FAQ's on the webpages below www.eidos.co.uk/support/index.html
ww.eidos.com/support.html
and also the readme file on the Installation DVD, still havent found anything

Zealex · 10-19-2009, 07:28 PM

I'm pretty sure it's a leftover file. Keep looking, folders my documents everything.'

hrshd.slvdr · Yesterday, 02:31 AM

hi i have seen the entire page and all the replies posted on it. first try all those and after that in the start menu type run and then in the dialogue box that appears type "regedit" and press enter. then on the left corner click on HKEY_LOCAL_MACHINE, THEN CLICK ON SOFTWARE AND IN THAT DELETE THESE TWO FILES BY THE NAME "EIDOS INTERACTIVE LIMITED" AND "ROCKSTEADY GAMES" AND THEN TRY TO RUN THE SETUP. it worked on my PC and i hope so that it works on your PC. best of luck. reply me.

Moderator Edit: Always make a backup of your registry before making any changes. Deleting registry entries without knowing what you're doing could cause all kinds of problems.

10-17-2009, 07:42 AM	#2 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA Posts: 2,159 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: Unable to Run Batman Arkham Asylum Setup!! Hi and welcome to TSF. Do you remember where you installed the files? They may be some files left over and the game may think it's installed. __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

10-17-2009, 08:06 AM	#3 (permalink)
gunner4life Registered User Join Date: Oct 2009 Posts: 6 OS: Win XP	Re: Unable to Run Batman Arkham Asylum Setup!! Thank You!!! I Installed it on drive C: I deleted that folder and also removed the registry key from HKEY Local Machine-->Software

10-17-2009, 09:34 AM	#4 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA Posts: 2,159 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: Unable to Run Batman Arkham Asylum Setup!! Alright so it works? If it is please mark this thread as solved. __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

10-17-2009, 10:46 AM	#5 (permalink)
gunner4life Registered User Join Date: Oct 2009 Posts: 6 OS: Win XP	Re: Unable to Run Batman Arkham Asylum Setup!! Nope!! It still doesnt work! I deleted the registry key and rebooted the PC but it still doesnt work

10-17-2009, 11:43 AM	#6 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,667 OS: Windows XP SP 3 My System	Re: Unable to Run Batman Arkham Asylum Setup!! Hi. Just for future reference. It isn't a great idea to go poking around in the registry, you can do serious damage if you aren't really careful. Try downloading RevoUninstaller, check if the game is listed as something you can uninstall. If it is, uninstall it, restart your computer and try to install again. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

10-18-2009, 12:56 PM	#8 (permalink)
gunner4life Registered User Join Date: Oct 2009 Posts: 6 OS: Win XP	Re: Unable to Run Batman Arkham Asylum Setup!! Hi I installed the Revo Uninstaller Application but the game is not listed as an installed application. Please suggest another alternative Thank You

10-18-2009, 02:28 PM	#9 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA Posts: 2,159 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: Unable to Run Batman Arkham Asylum Setup!! If revo did not detect the game installed, that means it's something else. I think revo is the best uninstaller and that is why I believe all of us recommend. You can try looking for it with windows but I doubt that will do any good. There is probably some files left over. Have you tried hitting play game or game setup and see what error message they say? __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

10-18-2009, 05:11 PM	#10 (permalink)
gunner4life Registered User Join Date: Oct 2009 Posts: 6 OS: Win XP	Re: Unable to Run Batman Arkham Asylum Setup!! If i hit Play Game i get an erro as Specified file not found! The only function which works is the Install DirectX key.Whiich i have installed.still no joy :(

10-18-2009, 07:12 PM	#11 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA Posts: 2,159 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: Unable to Run Batman Arkham Asylum Setup!! This is weird, if it doesn't show install that means there is some file behind I believe. Have you tried contacting the companies support. I am going to search for you, but see if they have any for you. Or check their faqs. __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller

10-18-2009, 07:41 PM	#12 (permalink)
Lord Sirian Mentor, Games Team Join Date: Jan 2007 Location: Australia Posts: 1,667 OS: Windows XP SP 3 My System	Re: Unable to Run Batman Arkham Asylum Setup!! It's most probable that there are some leftover files that you're missing. Deleting the registry key is probably why Revo couldn't find it. Try just doing a search for something like "Batman", tell it to find hidden files/folders as well. __________________ "Come forth for the cattle call Confront the evil river you can't control Wicked ways and venomous eyes Just human nature in disguise..."- Clouds over California

10-19-2009, 02:16 AM	#13 (permalink)
gunner4life Registered User Join Date: Oct 2009 Posts: 6 OS: Win XP	Re: Unable to Run Batman Arkham Asylum Setup!! i did run a search after enabling a hidden file search as well, however no files were found relating to the game.i have run through the FAQ's on the webpages below www.eidos.co.uk/support/index.html ww.eidos.com/support.html and also the readme file on the Installation DVD, still havent found anything

10-19-2009, 07:28 PM	#14 (permalink)
Zealex Tech, Games Team Join Date: Nov 2008 Location: USA Posts: 2,159 OS: Windows Vista Home Premium 32 bit SP2 My System	Re: Unable to Run Batman Arkham Asylum Setup!! I'm pretty sure it's a leftover file. Keep looking, folders my documents everything.' __________________ Xfire Steam Nvidia Drivers ATI Drivers DirectX 9.0c Game-O-Meter System Information for Windows(SIW) Revo Uninstaller Last edited by Indoril Nerevar; 10-19-2009 at 09:07 PM.

Yesterday, 02:31 AM	#15 (permalink)
hrshd.slvdr Registered User Join Date: Nov 2009 Posts: 1 OS: vista	Re: Unable to Run Batman Arkham Asylum Setup!! hi i have seen the entire page and all the replies posted on it. first try all those and after that in the start menu type run and then in the dialogue box that appears type "regedit" and press enter. then on the left corner click on HKEY_LOCAL_MACHINE, THEN CLICK ON SOFTWARE AND IN THAT DELETE THESE TWO FILES BY THE NAME "EIDOS INTERACTIVE LIMITED" AND "ROCKSTEADY GAMES" AND THEN TRY TO RUN THE SETUP. it worked on my PC and i hope so that it works on your PC. best of luck. reply me. Moderator Edit: Always make a backup of your registry before making any changes. Deleting registry entries without knowing what you're doing could cause all kinds of problems. Last edited by koala; Yesterday at 04:01 AM.