AOE3 Won't Uninstall

mtank91086 · 05-07-2009, 11:32 AM

i am having the same problem...i installed it..it wasnt working right so i went to uninstall. The uninstall didnt finish but the files are not on my computer but when i put the disc in it says play or uninstall...clicking play says ageofempires3.exe doesnt exist and uninstall starts the installwizard then just closes and does nothing

mtank91086 · 05-07-2009, 11:43 AM

i have also tried ccleaner and revo..and aoe is not there

**5NIPER_WOLF** · 05-07-2009, 12:03 PM

Well then the game is not there, but some registery enteries are.

Have you tried just deleting the game folder?

mtank91086 · 05-07-2009, 01:13 PM

the game folder isnt there either

mtank91086 · 05-07-2009, 01:16 PM

i searched my computer there is no sign of the game at all but when it auto runs it says play or uninstall..and it wont do either

**5NIPER_WOLF** · 05-07-2009, 02:28 PM

Explore the CD, then find any uninstallers and run them, if they don't work, then run any setup files you see and then uninstall the game again.

mtank91086 · 05-07-2009, 02:55 PM

i tried running the setup file and it says preparing to install installsheild wizard then it just closes and nothing happens

**5NIPER_WOLF** · 05-07-2009, 04:51 PM

Have you disabled any anti-virus or firewall? do so before launching the setup.

I think the disc is corrupt, I'd like to say for you to try installing the game on another computer, but I would not advise it as this problem can occur on their computer.

N Raj · 05-09-2009, 04:50 AM

I actually had a similar problem on my brother laptop. I managed to resolve my issue simply by running Windows Installer CleanUp Utility.

If all else fails, you could try re-installing the game in safe mode to the same original folder, the uninstall it again using add/remove programs. If that fails, delete the folder and any saved games from my documents and run a program like ccleaner or reg cleaner to get rid of the stray registry files.

Hopefully this would work for you :)

**5NIPER_WOLF** · 05-09-2009, 10:21 AM

He already said he used Ccleaner, and he can't uninstall the game AND there is no 'safe mode' installation option

05-07-2009, 11:32 AM	#1 (permalink)
mtank91086 Registered User Join Date: May 2009 Posts: 5 OS: Vista	AOE3 Won't Uninstall i am having the same problem...i installed it..it wasnt working right so i went to uninstall. The uninstall didnt finish but the files are not on my computer but when i put the disc in it says play or uninstall...clicking play says ageofempires3.exe doesnt exist and uninstall starts the installwizard then just closes and does nothing

05-07-2009, 11:43 AM	#2 (permalink)
mtank91086 Registered User Join Date: May 2009 Posts: 5 OS: Vista	Re: Age of Empires 3 won't uninstall i have also tried ccleaner and revo..and aoe is not there

05-07-2009, 12:03 PM	#3 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,203 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: Age of Empires 3 won't uninstall Well then the game is not there, but some registery enteries are. Have you tried just deleting the game folder? __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.

05-07-2009, 01:13 PM	#4 (permalink)
mtank91086 Registered User Join Date: May 2009 Posts: 5 OS: Vista	Re: Age of Empires 3 won't uninstall the game folder isnt there either

05-07-2009, 01:16 PM	#5 (permalink)
mtank91086 Registered User Join Date: May 2009 Posts: 5 OS: Vista	Re: Age of Empires 3 won't uninstall i searched my computer there is no sign of the game at all but when it auto runs it says play or uninstall..and it wont do either

05-07-2009, 02:28 PM	#6 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,203 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: Age of Empires 3 won't uninstall Explore the CD, then find any uninstallers and run them, if they don't work, then run any setup files you see and then uninstall the game again. __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.

05-07-2009, 02:55 PM	#7 (permalink)
mtank91086 Registered User Join Date: May 2009 Posts: 5 OS: Vista	Re: Age of Empires 3 won't uninstall i tried running the setup file and it says preparing to install installsheild wizard then it just closes and nothing happens

05-07-2009, 04:51 PM	#8 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,203 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: Age of Empires 3 won't uninstall Have you disabled any anti-virus or firewall? do so before launching the setup. I think the disc is corrupt, I'd like to say for you to try installing the game on another computer, but I would not advise it as this problem can occur on their computer. __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.

05-09-2009, 04:50 AM	#9 (permalink)
N Raj HJT Trainee Join Date: Apr 2009 Location: England Posts: 152 OS: Windows XP Home Edition Service Pack 3	Re: AOE3 Won't Uninstall I actually had a similar problem on my brother laptop. I managed to resolve my issue simply by running Windows Installer CleanUp Utility. If all else fails, you could try re-installing the game in safe mode to the same original folder, the uninstall it again using add/remove programs. If that fails, delete the folder and any saved games from my documents and run a program like ccleaner or reg cleaner to get rid of the stray registry files. Hopefully this would work for you :) Last edited by N Raj; 05-09-2009 at 04:56 AM.

05-09-2009, 10:21 AM	#10 (permalink)
5NIPER_WOLF Senior Tech, Games Team Join Date: Jan 2009 Location: Toronto Canada Posts: 3,203 OS: Windows VISTA Home Premium 64-Bit/Fedora 11/Mandriva/WinXP SP3 My System Blog Entries: 3	Re: AOE3 Won't Uninstall He already said he used Ccleaner, and he can't uninstall the game AND there is no 'safe mode' installation option __________________ Apps - CCleaner FireBug Network Mapper WinDirStat Process Explorer SpeedFan Info - Very Important NVIDIA Drivers ATI Drivers PSU Info I do not give support with MSN/E-mail or Private Messages.