problem with instalation Fable TLC

Chicken Chaser · 03-13-2009, 03:18 PM

well once upon a time fable worked perfectly on my computer and everything was in order, until one dreadfull day i got an error message and it needed to be shut down. from that point it didnt work so i de-installed it. Everytime i try to re-install it i get a new error message: "please check that the folder you are trying to save this in is accesible or not" but that is a folder i created. i'm running windows xp service pack 2 and i easilly meet the ystem requirements. please help?

Tiber Septim · 03-17-2009, 04:56 AM

Hi Chicken Chaser, welcome to TSF.
First, go into 'Add/Remove Programs' and make sure Fable isn't listed in there anymore. It may not have uninstalled correctly.
Second, what is the folder you are trying to install it to? Do you have Administartor rights on this PC?

Chicken Chaser · 03-19-2009, 11:23 AM

yes, i do, as it is my own computer and i always try to create a new map to avoid the erromessage but it always just keeps popping up, the location of my new map is usually in the program files folder.

**RockmasteR** · 03-20-2009, 11:43 AM

go to C:\program files
find a folder named : InstallShield Installation Information
it's hidden so you need to show hidden files (tools -> folder options-> view check "Show hidden files..."

now delete the InstallShield Installation Information folder
and try to install the game again

Chicken Chaser · 03-25-2009, 02:03 AM

gotcha
i rlly hope this works =P

Chicken Chaser · 03-25-2009, 09:48 AM

wait is the name of the folder "InstallShield Installation Information" or is it "InstallShield"?
cuz i only found a folder named "InstallShield" in the folder "common files".
should i still delete it?

**RockmasteR** · 03-25-2009, 01:39 PM

NO!
don't delete that!
did you show the hidden files?
instructions in previous post

Tiber Septim · 03-25-2009, 11:52 PM

If RockmasteR's fix doesn't work.
Try going C:\program Files\Common Files. Then rename the InstallShield folder to something like InstallShield_Old.

Chicken Chaser · 03-27-2009, 10:21 AM

its still not working D= and i did everything exactly as you told me =(

Tiber Septim · 03-28-2009, 02:56 AM

This is an odd one.
Is it possible to post a screenshot of the error you are getting when you try and re-install it? To do so, just hit the 'Prt Scr' key when the image is on your screen, then open up Paint, select Edit -> Paste. Then save the image somewhere as a .Jpg file and attach it here.

How did you uninstall it when you got that error the last time? Did you simply delete the folder/s? Or did you use 'Add/Remove Programs' to remove it?

Chicken Chaser · 03-30-2009, 07:14 AM

i uninstalled it with "add/remove programs".
i'll try to post the screens as soon as possible

03-13-2009, 03:18 PM	#1 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	problem with instalation Fable TLC well once upon a time fable worked perfectly on my computer and everything was in order, until one dreadfull day i got an error message and it needed to be shut down. from that point it didnt work so i de-installed it. Everytime i try to re-install it i get a new error message: "please check that the folder you are trying to save this in is accesible or not" but that is a folder i created. i'm running windows xp service pack 2 and i easilly meet the ystem requirements. please help? Last edited by Chicken Chaser; 03-13-2009 at 03:24 PM.

03-17-2009, 04:56 AM	#2 (permalink)
Tiber Septim Asst Manager, Games Team Join Date: Feb 2006 Location: Queensland, Australia Posts: 2,865 OS: Fedora 11 / Windows 7 My System Blog Entries: 5	Re: problem with instalation Fable TLC Hi Chicken Chaser, welcome to TSF. First, go into 'Add/Remove Programs' and make sure Fable isn't listed in there anymore. It may not have uninstalled correctly. Second, what is the folder you are trying to install it to? Do you have Administartor rights on this PC? __________________ First Steps - System Specs - SIW Help TSF beat Cancer and other serious Illness.

03-19-2009, 11:23 AM	#3 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	Re: problem with instalation Fable TLC yes, i do, as it is my own computer and i always try to create a new map to avoid the erromessage but it always just keeps popping up, the location of my new map is usually in the program files folder.

03-20-2009, 11:43 AM	#4 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,139 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: problem with instalation Fable TLC go to C:\program files find a folder named : InstallShield Installation Information it's hidden so you need to show hidden files (tools -> folder options-> view check "Show hidden files..." now delete the InstallShield Installation Information folder and try to install the game again __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

03-25-2009, 02:03 AM	#5 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	Re: problem with instalation Fable TLC gotcha i rlly hope this works =P

03-25-2009, 09:48 AM	#6 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	Re: problem with instalation Fable TLC wait is the name of the folder "InstallShield Installation Information" or is it "InstallShield"? cuz i only found a folder named "InstallShield" in the folder "common files". should i still delete it?

03-25-2009, 01:39 PM	#7 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,139 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: problem with instalation Fable TLC NO! don't delete that! did you show the hidden files? instructions in previous post __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

03-25-2009, 11:52 PM	#8 (permalink)
Tiber Septim Asst Manager, Games Team Join Date: Feb 2006 Location: Queensland, Australia Posts: 2,865 OS: Fedora 11 / Windows 7 My System Blog Entries: 5	Re: problem with instalation Fable TLC If RockmasteR's fix doesn't work. Try going C:\program Files\Common Files. Then rename the InstallShield folder to something like InstallShield_Old. __________________ First Steps - System Specs - SIW Help TSF beat Cancer and other serious Illness. Last edited by Tiber Septim; 03-25-2009 at 11:52 PM. Reason: Merged DP

03-27-2009, 10:21 AM	#9 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	Re: problem with instalation Fable TLC its still not working D= and i did everything exactly as you told me =(

03-28-2009, 02:56 AM	#10 (permalink)
Tiber Septim Asst Manager, Games Team Join Date: Feb 2006 Location: Queensland, Australia Posts: 2,865 OS: Fedora 11 / Windows 7 My System Blog Entries: 5	Re: problem with instalation Fable TLC This is an odd one. Is it possible to post a screenshot of the error you are getting when you try and re-install it? To do so, just hit the 'Prt Scr' key when the image is on your screen, then open up Paint, select Edit -> Paste. Then save the image somewhere as a .Jpg file and attach it here. How did you uninstall it when you got that error the last time? Did you simply delete the folder/s? Or did you use 'Add/Remove Programs' to remove it? __________________ First Steps - System Specs - SIW Help TSF beat Cancer and other serious Illness.

03-30-2009, 07:14 AM	#11 (permalink)
Chicken Chaser Registered User Join Date: Mar 2009 Location: Atlantis Posts: 6 OS: windows xp sevice pack 2	Re: problem with instalation Fable TLC i uninstalled it with "add/remove programs". i'll try to post the screens as soon as possible