XBOX 360 Warranty Help

huggies12345 · 03-17-2009, 02:42 PM

My xbox recently broke, i got the E65 error. The warranty was voided on the xbox because i opened the case. I sent it back to microsoft for repair just in case they send me a new one back. Usually i get an e-mail saying that they have fixed it and are sending it back to me. I checked the xbox service website and it says they have dispatched it back to me, but they have not sent me an e-mail to tell me this.
Does this mean that they are sending me a new one or does it mean they have found out that the warranty has voided?

I know this is not much of a problem but any help will be much appreciated.

Mcninjaguy · 03-18-2009, 11:48 PM

maybe they're sending you a bill for the cost ..... Ouch

huggies12345 · 03-19-2009, 09:21 AM

I very much doubt a bill weighs 3.80kg

Mcninjaguy · 03-19-2009, 04:39 PM

Maybe its a bill wrapped around a large cinderblock so they can chuck it at your house?

sorry yea its probably your xbox but you'd think they would email you? I never owned a 360 so I never went through any of those hassles

huggies12345 · 03-20-2009, 02:02 PM

Turned out that they sent me a brand new xbox even though the one i sent back was voided. Good Times!!!!

Mcninjaguy · 03-20-2009, 08:49 PM

Sweet take that microsoft!

I'm glad microsoft cares about its customers

csc2000e · 03-21-2009, 05:23 PM

Maybe Microsoft knows how bad it screwed up with the RROD thing so they will fix any xbox sent to them?

Mcninjaguy · 03-22-2009, 12:03 AM

and microsoft should ivest in a better air cooled case with the next console it makes too!

huggies12345 · 03-22-2009, 10:33 AM

I got an e-mail fro microsoft today saying that they have sent it back to me, even though ireceived it the other day.

Mcninjaguy · 03-22-2009, 07:57 PM

hmm I thought they'd be faster in the notification department?

ngrome · 04-02-2009, 11:58 AM

Quote:

Originally Posted by huggies12345

I got an e-mail fro microsoft today saying that they have sent it back to me, even though ireceived it the other day.

LOL, did they give you a free month's worth of Xbox Live to boot? These RROD's are so bad that when they receive any dead 360 at the tech depot, they probably just turn around and send you a refurbished one.

Check on Xboxlive.com to see the warranty status on the one they gave you. You may have to register it against your Xbox Live account to see if it's effective, and if they gave you a new or extended warranty with the replacement unit. Good to know.

03-17-2009, 02:42 PM	#1 (permalink)
huggies12345 Registered User Join Date: Oct 2008 Location: Manchester, England Posts: 48 OS: XP, Vista, Windows 7	XBOX 360 Warranty Help My xbox recently broke, i got the E65 error. The warranty was voided on the xbox because i opened the case. I sent it back to microsoft for repair just in case they send me a new one back. Usually i get an e-mail saying that they have fixed it and are sending it back to me. I checked the xbox service website and it says they have dispatched it back to me, but they have not sent me an e-mail to tell me this. Does this mean that they are sending me a new one or does it mean they have found out that the warranty has voided? I know this is not much of a problem but any help will be much appreciated. __________________ Matthew

03-18-2009, 11:48 PM	#2 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: XBOX 360 Warranty Help maybe they're sending you a bill for the cost ..... Ouch

03-19-2009, 09:21 AM	#3 (permalink)
huggies12345 Registered User Join Date: Oct 2008 Location: Manchester, England Posts: 48 OS: XP, Vista, Windows 7	Re: XBOX 360 Warranty Help I very much doubt a bill weighs 3.80kg __________________ Matthew

03-19-2009, 04:39 PM	#4 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: XBOX 360 Warranty Help Maybe its a bill wrapped around a large cinderblock so they can chuck it at your house? sorry yea its probably your xbox but you'd think they would email you? I never owned a 360 so I never went through any of those hassles

03-20-2009, 02:02 PM	#5 (permalink)
huggies12345 Registered User Join Date: Oct 2008 Location: Manchester, England Posts: 48 OS: XP, Vista, Windows 7	Re: XBOX 360 Warranty Help Turned out that they sent me a brand new xbox even though the one i sent back was voided. Good Times!!!! __________________ Matthew

03-20-2009, 08:49 PM	#6 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: XBOX 360 Warranty Help Sweet take that microsoft! I'm glad microsoft cares about its customers

03-21-2009, 05:23 PM	#7 (permalink)
csc2000e Registered User Join Date: Sep 2008 Posts: 340 OS: Vista Home Premium SP1 My System	Re: XBOX 360 Warranty Help Maybe Microsoft knows how bad it screwed up with the RROD thing so they will fix any xbox sent to them?

03-22-2009, 12:03 AM	#8 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: XBOX 360 Warranty Help and microsoft should ivest in a better air cooled case with the next console it makes too!

03-22-2009, 10:33 AM	#9 (permalink)
huggies12345 Registered User Join Date: Oct 2008 Location: Manchester, England Posts: 48 OS: XP, Vista, Windows 7	Re: XBOX 360 Warranty Help I got an e-mail fro microsoft today saying that they have sent it back to me, even though ireceived it the other day. __________________ Matthew Last edited by huggies12345; 03-22-2009 at 10:48 AM.

03-22-2009, 07:57 PM	#10 (permalink)
Mcninjaguy Temporarily Banned Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: XBOX 360 Warranty Help hmm I thought they'd be faster in the notification department?