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| Console Gaming Support Support for console gaming problems. |
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#1 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 5
OS: xp
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360 Wireless Adapter Trouble
Short Version. My XBox 360 will not recognize the fact that the Wireless Adapter is plugged in. It tells me that it is Disconnected when clearly this is not the case. Everything else seems to be in working order but I can't connect to xbox live because of this. Any advice or solutions would be greatly appreciated.
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#2 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 3
OS: xp
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Re: 360 Wireless Adapter Trouble
I had the same problem with mine.
I had it replaced for a new one and it worked great. Only just had my xbox returned after it contracted TRD (Three Rings of Death). Now the wireless doesn't work. I did at first think faultly adapter but now I'm unsure. Sorry can't be ant help. Last edited by Opyuse : 12-18-2007 at 08:32 AM. |
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#3 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 3
OS: xp
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Re: 360 Wireless Adapter Trouble
Don't know how much this will help you but I got my wireless working.
It was a simple matter of moving the router closer to the xbox.As soon as it was within range the xbox picked it up and connected. |
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#5 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 5
OS: xp
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Re: 360 Wireless Adapter Trouble
Yes, I get a solid red light.
I've tried a new adapter and that didn't work. It did work at one time so I know there is not a problem with the distance between the router and the adapter. |
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#6 (permalink) |
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Tech, Games Team
Join Date: Jul 2006
Posts: 256
OS: Windows Media Centre 2005
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Re: 360 Wireless Adapter Trouble
Go to the system blade, select network settings, go to edit settings, scroll down to wireless settings, then try to search for nearby access points(routers)
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#7 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 5
OS: xp
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Re: 360 Wireless Adapter Trouble
Edit Setting is Greyed out I can select it at all.
Like I said the red light is on but when I test the network it tells me that the adapter is not connected. I can run an ethernet cable to my laptop and then use the wireless network to connect to x-box live. But I can't get the system to recognize that the adapter is plugged in. |
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#8 (permalink) |
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Tech, Games Team
Join Date: Jul 2006
Posts: 256
OS: Windows Media Centre 2005
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Re: 360 Wireless Adapter Trouble
hmm thats wierd. It might be a hardware problem, I can't help with that. I suggest trying your adapter on another xbox360 system to see if it works. If it does then it is most likely your xbox. However, when your plugging your wireless adapter in, try switiching usb ports, remember there are 2 at the front and one on the back, any of these will work. Try alternatiing between them to see if it is just a faulty usb port.
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#9 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 5
OS: xp
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Re: 360 Wireless Adapter Trouble
I've tried all three port and none of them work.
I received the HD-DVD add on for Christmas and it works in the rear port. Yet I still get the disconnected response with the Adapter. Spent hours on the phone with customer support. |
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#10 (permalink) |
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Tech, Games Team
Join Date: Jul 2006
Posts: 256
OS: Windows Media Centre 2005
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Re: 360 Wireless Adapter Trouble
I probably can't help you then. Have you tried the microsoft article?
http://www.xbox.com/en-US/support/sy...oubleshoot.htm
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#12 (permalink) |
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Registered User
Join Date: May 2008
Posts: 3
OS: VISTA
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Re: 360 Wireless Adapter Trouble
i have the exact same problem with mine, but i think i can help get your 360 connected wirelessly without the adapter. first you need a laptop running XP (i dont know how to do it with vista). connect that laptop to a network. next, take a ethernet cable and plug one end into the ethernet port on the back of your 360 and the other end into the ethernet port on your laptop. on your laptop, go to the start menu, click
"connect to", then click "show all connections". right click "wireless network connection", click properties, and go to the advanced tab. check the "allow other network users to connect through this computer's internet connection" option and uncheck the "allow other users to control or disable the shared internet connection" option. click "OK" to apply your changes, exit out of the "network connections" window, and (on your xbox of course), connect to xbox live. this lets your xbox 360 piggyback on your laptop's wireless connection and provides a good, strong signal every time (at least for me it does). i still would appreciated it though if you could figure out how to fix my adapter but this is a good temporary solution. i dont close my laptop when i do this so i dont know if it works when the laptop is closed. good luck connecting to xbox live and i hope this solution works for you. Best Regards, Android927 |
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#13 (permalink) |
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Registered User
Join Date: May 2008
Posts: 1
OS: vista
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Re: 360 Wireless Adapter Trouble
I love you android! This worked perfectly for me, and I was able to do it through Vista with your directions. I just wish I would have found this before I bought the wireless adapter for 100!
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#14 (permalink) | |
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Registered User
Join Date: May 2008
Posts: 3
OS: VISTA
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Re: 360 Wireless Adapter Trouble
Quote:
Sincerly, Android927 |
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#15 (permalink) |
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Registered User
Join Date: May 2008
Posts: 1
OS: Vista (ugh)
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Okay, I've been having this problem ever since I bought the (huge ripoff) Wireless Adapter over a month and a half ago. I was using the old Xbox wireless adapter (connected through ethernet port instead of the USB that the new adapter uses) under a WEP security and that works fine. Upgraded my wireless network to N and my D-Link router forces me into WPA security to use the N signal. Operating in mixed mode, everything else connects fine to the wireless network. Talked to Microsoft, tried two different 360 Wireless adapters, neither worked. SENT 360 TO MICROSOFT, got it back today (replacement 360 btw) and STILL doesn't work. The kicker is that when I set my router back to WEP in 802g, plug in the old Xbox adapter, works fine, but I can't operate in 802n with WEP security (is that blanket or just D-Link routers???). An ethernet connection works fine on the new 360 and worked on the old one, so the 360->ethernet cable -> laptop might work, but that is really lame that this product would be such a problem. Google turns up many other articles on this same issue, you think Microsoft would at least have some kind of answer to it at this point. Running on a D-Link DIR-655 router. This is frustrating me to the point of possibly selling my Xbox if Microsoft seriously doesn't have their act together to the point that they have no answers or possible suggestions as to the problem here. My guess is the router, but support from Microsoft has been dismal. I work as a game tester and personally loathe the PS3, but at least it has built-in wireless that doesn't cost an extra $99 + Xbox Live costs.
BTW, any help would be hugely appreciated. |
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#16 (permalink) | |
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Registered User
Join Date: May 2008
Posts: 3
OS: VISTA
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Quote:
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#17 (permalink) | |
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Registered User
Join Date: Jun 2008
Posts: 3
OS: Win Xp
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Re: 360 Wireless Adapter Trouble
Quote:
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