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The converter failed to save the file

29K views 8 replies 2 participants last post by  Mister2 
#1 ·
Hello everyone! My first post ever.

I work for an investment firm and I'm the IT personnel.

I ran into some problem with a document in a PPTX extension file and I'm looking to get some help. We are using MS Office XP and I'm trying to open a PPT document. We have SP3 installed ver. 10.6842.6845.

Whenever I try opening the document I would get this "The converter failed to save the file". I've tried changing the file extension to PPT and I get this message "PowerPoint can't read the outline from folder path... file name.ppt. No text converter is installed for this file type."

I've tried converting it PDF and convert it back to PPT; it crashes.
Document is not on read-only. I have rights to it.
I've downloaded MS Compatibility Pack 2007.

I've Google'd for hours now and I haven't found a solution for this.

Any help would be much appreciated. Thanks in advance!!
 
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#7 ·
I can understand you need a permanent solution - we had the same problem with a consultant at work. (Eventually asked him to recreate it in Office 2003).

My only other suggestion is to try installing the free Open Office suite and opening the file in that. OO seems to cope with docs and spreadsheets (apart from getting tripped up with macros) so it would be worth trying for the price :wink:
 
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