My HP m7490n media center comes with two hard drives, but I could only access one of them. So I was on the phone with their tech support and they eventually figured out how to get me to get both hard drives. When I turned on the computer however, all my work in the past two months was gone!
I found that all the programs downloaded, tv recorded, documents worked on etc, were on the "D" drive which used to be the C drive. I can access the documents in there but of course I can't use the programs I downloaded, or get media center to recognize the tv shows I recorded etc.
How do I switch my C drive with the D dive? In other words how do I switch my "system" drive with my "active" drive, and what do these labels mean?
Btw. I asked HP tech support for this, and they said they would transfer me to a special team for the problem, for a charge. In other words they want to charge me for a problem that THEY created.
HI,
If these are two separate physical hard drives (not partitions) both with operating systems on them, go into the bios and change the boot order to
boot from your original drive.
Nevermind. I figured that out easily by going to the BIOS menu. I switched the boot order and indeed my old desktop booted up...but in a heavily distorted version that only showed part of the screen. Also, I couldn't use any applications. Even the shutdown button and ctrl-alt-delete menu didn't work, nor could I enter the properties menu.
Well that gets the "old" computer back. But I really mean getting everything to the way it was just before the 2nd hard drive was installed and became the primary hard drive.
I already tried switching the boot order, and that did something. I could try unplugging the 2nd hard drive, but I'm hesistant to experiment.
The only thing you can do is try. Back up your important data, wipe down the machine, and reload your OS and programs on the C partition. Use the D partition strickly for Data.
Nevermind. I figured that out easily by going to the BIOS menu. I switched the boot order and indeed my old desktop booted up...but in a heavily distorted version that only showed part of the screen. Also, I couldn't use any applications. Even the shutdown button and ctrl-alt-delete menu didn't work, nor could I enter the properties menu.
You could try changing the boot order to CD then this drive and do a repair of the OS.
Not sure if this will work so wait till someone confirms if it will,if no replies in a reasonable time I will try a few PM's to get help
Hmmm how about remove the non-system drive and only use the OS drive (currently D drive) as the master and see if that changes it back to C when it boots??
If it does, add the other drive as slave and it should go to D automatically???
Also, are you able to remember any of the steps you took with the HP tech guy?
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