Tech Support Forum Rules & Conduct.
This is a constitutional right afforded to citizens of most countries in the world and while you are free to say what you want, you may NOT do so where you want. Tech Support Forum (TSF) is a privately owned forum, funded with private funds, legal advertising and donations from users that go toward paying for bandwidth, software licenses and servers. As a privately owned and financed forum we are not subject to "Freedom of Speech" legislation. With that said, we will allow "free speech" insofar as that free speech does not contravene our forum rules. The rules of the forum are in place to protect the forum and the environment where all our members interact.
While our rules cover the majority of incidents that may occur, we cannot anticipate all circumstances, and as such, the Administrators of Tech Support Forum (TSF) reserve the right to adjudicate, and take ANY actions we deem appropriate, in any circumstances. This is to ensure that the forum is not disrupted or brought into disrepute, either willfully, or by association with a member. An Administrator's decision in any matter referred to him/her is final.
We further reserve the right to take any of the following actions, either ourselves, or by other staff members who are empowered to do so i.e. Forum Managers or Moderators:
TSF RULES - QUICK REFERENCE
This is a family forum and as such you will notice some of the text in your posts being blanked out by asterisks (*) from time to time. This is as a result of an "auto censor" which censors certain words. Censoring of undesirable words is also carried out by Moderators or other Staff members, but you will see an "edited by" note at the foot of your post, with a reason for the edit, in this case. PLEASE NOTE that using "alternative" spelling for swear words or using undesirable words, phrases, user names, locations, place names or in fact anything visible in a user profile, is strictly forbidden and will result in action being taken by Staff. The Management of this forum further reserve the right to decide what they deem as inappropriate content in order to preserve a family environment.
We believe that the primary purpose of Peer-to-peer (P2P) programs is to illegally download and use copyrighted material of whatever description. We further understand that while there may be legitimate uses for certain P2P applications, we are not able to assess a user's intent when he/she asks for help. For that reason we do not offer support for P2P software and we will normally not assist any user in this regard. This includes, but is not limited to, torrents, illegal software, uTorrent, BitTorrent, Vuze, and others.
In certain cases, we may offer limited support for temporary use of bulk downloading applications (e.g. Linux Distros) for clearly legitimate purposes. Once the temporary need is satisfied, we will recommend that the torrent downloader be uninstalled for security reasons. We reserve the right to not offer support beyond this limited instance.
While we are happy to promote the education of users, we feel it is inappropriate to circumvent the learning process by directly assisting with assignments and projects of an educational nature. Direct answers to school or college assignments are not allowed and will not be given. However, if a user is having trouble comprehending a certain topic, the members and staff at TSF will be happy to provide assistance with understanding the topic.
ASSISTANCE VIA PM
This practice is prohibited in TSF. The very reason that there are Support Forums is to assist ALL members with a variety of problems. Displayed posts are very useful and can save a staff members having to repeat solutions that have been dealt with previously. i.e. members are able to help themselves. Looking for help via PM not only prevents this but it is also annoying and harasses staff.
We will not assist any user who, in our opinion, is clearly trying to circumvent his company network protocols or restrictions put on his system by a Network Administrator. Again we have no ability to assess the user's intent.
ASSISTANCE WITH ILLEGAL ACTIVITIES
We will not provide any user with information about the location of websites that assist with the following activities
APPLICABILITY OF RULES
All staff members and registered members are subject to the rules and conduct guidelines for TSF and actions taken for contraventions of the rules will be equally meted out for staff and members alike. PLEASE NOTE the rules are in force within and outside of TSF, whether association with TSF is implied or explicit. NO member, whether Staff or otherwise, may bring the name of TSF into disrepute by his/her actions or by associating TSF with illegal activities. Contraventions of this nature will result in immediate dismissal from the forum.
All content, unless otherwise protected, is the property of TSF and may not be disseminated, copied, transmitted, reproduced, or otherwise used except at the discretion of TSF, its administrators, or its assigned proxies. Any Staff members wishing to use such material outside of TSF may NOT do so without the written permission of the Administrators or the assigned proxies of TSF. Any material from another forum that is posted in TSF for the purpose of assisting users or as tutorials, may not be posted unless the Administrators of TSF are satisfied that the forum in question has given written permission for such material to be used.
This refers to posting the same question or same replies in multiple areas of the site (also called flooding). Please only post only once. If you feel you have posted in the wrong forum, contact a Moderator or Manager, who will move the post for you. This also includes the creation of multiple new threads on the same or similar topics and sending PM's continuously to one or more Staff members.
MISUSE OF VB or HTML CODE
Overuse or misuse of HTML or VB codes could be seen as an offense at a Moderator's discretion. This includes, but is not restricted to particularly annoying large, flashing, or otherwise unnecessary overuse of such special features.
Tech Support Forum (TSF) is a family orientated site. We do not allow "adult" language. We have a forum where users may vent their anger but this does still not cater for bad or inappropriate language usage.
CRUDE OR RUDE BEHAVIOR
While debate and discussion is acceptable; personal attacks, rudeness to, or posts insulting other users or TSF staff members will not be tolerated. This does not only apply to the public areas of TSF, but also to the content of private messages, email, chat or any other messaging methods utilized by TSF or its members. Responding to personal attacks with further abuse is inflammatory and unnecessary and will also result in disciplinary action against you, in addition to any action against the perpetrators of such attacks.
INTENTIONALLY HARMFUL ADVICE
This is a place where people come to seek assistance from experienced and trusted helpers. You may not intentionally post harmful advice to users. This includes replying when you clearly have no technical experience or by replying to users with facetious comments such as telling a user to type "FDISK" in order to visit a website.
THREATS OR HARASSMENT
This includes threats of bodily harm or other violent statements as well as any type of personal harassment from a user, whether by email, in PM, on the forum or, by means of any other messaging methods utilized by TSF or its members.
Users may not post hacks, cracks, or give instruction how to pirate any type of software, or anything similar, in any forum of TSF. We do not condone, support or give instruction on any illegal activity pertaining to computer systems, computer hardware, computer software programs or computer related activities. Included in this group of activities are requests for help to circumvent system admin passwords or Administrator settings on networks. We do understand that the majority of requests may be legitimate, but we do not have the means to discern these from non-legitimate requests.
If you are found causing trouble on the forums or generally harassing users, you will be considered a troll. The definitions of this type of behavior are many and are by no means exhaustive. You can, however, get a very good description by visiting this site to see this author's point of view on the definition of a Troll.
Trolling by TSF's definition could be any of, but is not restricted to the following:
Flaming is expressly forbidden in TSF. It serves no other purpose but to show disrespect to other users and to the forum environment. If you don't agree with what someone has posted, that is your right - that is what a discussion forum is all about. DO NOT, however, turn the thread into your personal soapbox and let situations spiral into a "bar room brawl". The cardinal rule is "attack the post , not the poster". Always treat people with the same level of respect which you yourself would expect in return.
The definitions of spamming are endless but the most common appears to be "to indiscriminately send unsolicited, unwanted, irrelevant, or inappropriate messages, especially commercial advertising in mass quantities". TSF provides a free service to users who need assistance and as such it is forbidden to advertise products, services, or web sites in order to derive personal benefit, either directly or indirectly. We have an advertising forum where selected advertisements may be placed. You may also NOT place affiliate, live or dead links for purposes of advertising or for any other purpose in any post or in your signature. You may only post a link in a post, if you are assisting a user. NOTE: Citing free support at your own or another forum is not a mitigation for having a live or dead link to such a forum in your signature.
You may not post replies containing commentary, links to, or images of pornography, race-hate or other illegal material on the Internet, in any forum of TSF. Please note that TSF is a family forum and as such you may also not post adult content of an educational nature. Remember our younger members do not need to be subjected to this type of material even if it is educational. The aforementioned adult content includes images which are, or may be deemed to be inappropriate i.e. images which depict scenes of a sexual nature (educational or otherwise), images which may be real or contrived or that promote or reflect violence or racism. Admin reserves the right to declare any image inappropriate and may remove the offending image as well as ban the poster, should it be necessary. If you are not sure about a post, please PM a staff member for advice.
MULTIPLE USER IDENTITIES
You may not register an account for purposes of deceptive behavior or register more than one account in this forum. If you are found doing so, it will be assumed that you have done so for less than savory reasons. There is no need to have more than one account and should you have problems logging in, send a PM, as a guest, to an Administrator, by clicking on the user name, with details of your problem.
The following rules are guidelines for all users of Tech Support Forum (TSF) and also stipulate how one should participate. The Administrators of TSF reserve the right to alter, remove or add any guideline or rule at their sole discretion. If you have any questions about the rules or guidelines, please Contact Us or a staff member for clarification. Pleading ignorance of our rules, if you transgress, will not be a suitable excuse in mitigation of your actions.
The rules below are categorized for convenience sake but any staff member, at their discretion, can verbally or officially warn someone. If you are officially warned you will receive a PM about the warning and a warning type.
We have indicated the warning types, categories and warning points and validity period for points awarded. When you reach 10 points you will receive a temporary ban. When you have received three temporary bans' you will unfortunately be permanently banned
CATEGORY 1 (WARN POINTS= 1, VALIDITY PERIOD 30 DAYS)
NOTE FROM THE ADMINISTRATORS
Unfortunately having rules is something we all live by everyday and the rules in TSF are no different. A forum the size of ours needs structure and one way of ensuring that is to make sure everyone knows how to act when using our site. We trust that you will enjoy your time in Tech Support Forum (TSF) and look forward to our continued association with you.