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[SOLVED] acer ASPIRE ONE. Boots to a black screen with a mouse pointer :(

This is a discussion on [SOLVED] acer ASPIRE ONE. Boots to a black screen with a mouse pointer :( within the Linux Support forums, part of the Tech Support Forum category. Good evening. A friend has passed me his notebook/netbook to take a look at. The issue is as listed in


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Old 05-26-2009, 06:56 PM   #1
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Good evening.
A friend has passed me his notebook/netbook to take a look at.
The issue is as listed in the title; it shows the bootsplash, then goes to a black screen. The mouse pointer is there and i can move it using the touchpad.
The last time he used it, he told me he got a popup about a virus and took the battery out in a panic.
I could not tell you which version of Linux was being used.

Any suggestions?

Do I need to submit any more information?

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Old 05-28-2009, 08:23 AM   #2
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bump and update...

I forgot to mention I can still access the BIOS and boot menus.

I think the version of linux already on there was called 'Lupix'.

using an external hard drive with Ubuntu preinstalled, I can connect to my local network and use the computer online. The internal hard drive is accessible.

As the computer doesnt have a cd-rom drive, I need some other way to repair the OS

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Old 09-23-2009, 07:33 AM   #3
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Hi,

A user gave me their Acer Apire One running Linux; it was doing exactly as above (boot up into a completely black screen with mouse pointer, no bars, no frames, no windows, no fun).

Linux is a fiddly OS, and such joy to repair... When the AA1 boots, start hammering CTRL-C until it displays a command prompt rather than the blank screen with pointer. Whatever your problem, this is the first step into fixing it.

Type in su then enter (to switch to the root user).

Enter the password if applicable.

The first thing you can try is starting GNOME. Type in gdm then enter. This should display a login screen. In the username field, try typing in root, then whatever your password is for the root user. This should give you an interface of sorts, depending on what the underlying issue is. You can try logging in as another user if you know one. What should happen is that a message will appear informing you that the session closed within 10 seconds, then kick you back out to the command line.

The next thing to try is making sure that permissions are correct. Try typing in the following:

chown -R user:user /home/user

Substitute user for your particular username. If you have the same problem as I did, you will get lots of input/output errors next to a few files.

Lastly, perform a disk repair on the hard disk. In Linux terms, performing a disk check on a mounted drive is a big no-no, but it's worked for me many times (mainly because the systems I've been repairing haven't been "essential" systems, so there's been little risk if it does go FUBAR). This step is up to you; if in doubt, don't do it.

You can try unmounting the hard disk by typing:

umount -a

Then, type:

fsck

Press Y for every option that comes up. Once finished, reboot the laptop and see if that's made a difference. It did for me, and I now have one very relieved user. The main problem with this laptop is that the battery died, so it's very likely that this issue is caused by sudden power outages.

Hope it helps!

Mr Werd
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Old 09-23-2009, 07:37 AM   #4
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Quote:
Originally Posted by benza435 View Post
Good evening.
...The last time he used it, he told me he got a popup about a virus and took the battery out in a panic.
I could not tell you which version of Linux was being used.

Any suggestions?

Do I need to submit any more information?
Just re-read this after posting my reply. "Battery out" fits in with my findings exactly.

If only Linux were as robust as Windows... :-)
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Old 01-02-2012, 12:42 PM   #5
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This fixed it for me. :-)
The fsck found a bunch of errors which I let it fix. System rebooted cleanly straight afterwards. I had tried installing the bios update as recommended by other Aspire One users but this didn't seem to work. (maybe a different issue?) Is it possible that the bios update would trigger an exec of fsck?
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Old 01-03-2012, 05:42 PM   #6
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Quote:
Originally Posted by RecombinantSock View Post
This fixed it for me. :-)
The fsck found a bunch of errors which I let it fix. System rebooted cleanly straight afterwards. I had tried installing the bios update as recommended by other Aspire One users but this didn't seem to work. (maybe a different issue?) Is it possible that the bios update would trigger an exec of fsck?
Brilliant! I would say that the BIOS shouldn't affect the contents of the disk, but I've seen stranger...

H

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