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Prince Of Persia 2008 installation problem

This is a discussion on Prince Of Persia 2008 installation problem within the PC Gaming Support forums, part of the Tech Support Forum category. Hey guys, I was installing prince of persia 2008 and the installation stops at around 10% and i get this


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Old 05-27-2009, 06:25 AM   #1
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Hey guys,
I was installing prince of persia 2008 and the installation stops at around 10% and i get this error :

Error code -5011 : 0x8000ffff
>SetupNewsetup.cpp (211)
PAPP: Prince of Persia
PVENDOR:Ubisoft (www.ubisoft.com)
PGUID:7C11154F-3539-4CB5-979D-EF7913473E53
$14.0.0.162

"Please make sure that other setup are finished and applications are closed."


These are my specifications :
OS : Windows XP Service Pack 2
DirectX 10.0
RAM : 2GB
CPU : Intel Core 2 Duo
Motherboard : Intel DG31PR
Graphics card : Zotac GeForce 8500 GT 512MB

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Old 05-27-2009, 06:27 AM   #2
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I also tried to install it in safe mode but didn't work.
Finally, I removed all unwanted processes and tried to install but no luck.
Help, anyone?

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Old 05-27-2009, 06:40 AM   #3
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I know some games like GTA 4 require XP SP3 to be installed

try installing SP3 and installing again

download SP3
http://www.microsoft.com/downloads/d...DisplayLang=en
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Old 05-27-2009, 08:26 AM   #4
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DirectX 10 is for Vista only. The latest version for XP is 9.0c.

Disable and uninstall it, reboot and install 9.0c.
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Old 05-27-2009, 08:35 AM   #5
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you have reported in your specs that you have DirectX 10.0
Windows XP has only DX 9.0 and any unofficial release of DirectX 10.0 is unstable, believe me I tried it and it's not effective in any way, the games did not change to DX10 mode or you can't change them and it made my PC really unstable, so remove DX10 and try the installation again
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Old 05-27-2009, 08:09 PM   #6
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I never noticed the directx 10.

Yes directx 10 for XP will just make it unusable for gaming and other programs that require directx.
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Old 05-28-2009, 08:40 AM   #7
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OK...but how do I remove the DirextX?
I read that it cannot be uninstalled to a lower version after installing.
And I don't want to format and reinstall.
Is there any way to remove it?
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Old 05-28-2009, 01:14 PM   #8
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ok, to uninstall DX10, do this :

press Start -> Run
type: regedit
on the left side navigate to : Hkey_Local_Machine -> Software -> Microsoft -> Directx
delete the directx folder and then reboot the PC (it's very important to reboot before you continue
now after you rebooted download this :
http://www.freewebs.com/clanhzo/dx9.rar
it's a registry key for directx 9
use winrar or 7z to unzip it and double click on it to enter it to the registry
after that, install the latest version of directx 9.0c
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Old 05-28-2009, 06:41 PM   #9
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No luck guys...I changed the directX back to 9.0c but the game still won't install.
And I checked the minimum requirements and I have all the minimum requirements.
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Old 05-28-2009, 06:56 PM   #10
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Have you tried contacting Ubisoft support? I think 'Error code 5011' is related to InstallShield.
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Old 05-29-2009, 11:06 PM   #11
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Yep, it is an installshield problem. What do I do to fix it?
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Old 05-29-2009, 11:06 PM   #12
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I was REALLY looking forward to playing this game...
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Old 05-29-2009, 11:20 PM   #13
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Download the latest Windows Installer package for XP. Install and reboot.

Then follow these instructions, reboot and try installing the game again.
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Old 05-30-2009, 03:06 AM   #14
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do what Koala suggested, and also try this:
try to copy the DV content to your Hard disk and then navigate to C:\program files and delete this folder : InstallShield Installation Information
now try to install the game from your hard disk
if that didn't work, then it could be that you have a faulty copy of the game, you need to replace it
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Old 05-31-2009, 12:16 AM   #15
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Tried all of it...now I get an error called "catastrophic error" :(
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Old 05-31-2009, 02:22 AM   #16
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it could be a faulty copy of the game, try to replace it with a new one

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