Hello, this is the first time I'm posting on a tech support forum, so I'm not sure if this belongs to the right category. Apologies!
As the title states, my computer will randomly reboot whenever I run any type of game. (ex. CS:GO & Overwatch). I thought it was due to faulty memory, so I ran Memtest86 and there were no errors. I've even tried to do CHKDSK but couldn't find any errors. Any help would be greatly appreciated!
Specifications
Operating System: Windows 7 Home Premium Service Pack 1
Motherboard: MSI Z97 Gaming 5
GPU: GeForce GTX 970
CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
PSU: Seasonic G Series Modular Cable Power Supply 650W
Cooling: Cooler Master Nepton 240M
Installed Memory (RAM): 16.0GB
System Type: 64-bit
**Note** (not sure if related)
----------------------------------
When I open up the Event Viewer, it states that I have a critical error.
Level: Critical
Date & Time: (every single time my computer crashes)
Source: Kernal-Power
Event ID: 41
Task Category: 63
General: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Log:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2016-06-28T15:35:57.872802400Z
EventRecordID 143063
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Chun-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
As the title states, my computer will randomly reboot whenever I run any type of game. (ex. CS:GO & Overwatch). I thought it was due to faulty memory, so I ran Memtest86 and there were no errors. I've even tried to do CHKDSK but couldn't find any errors. Any help would be greatly appreciated!
Specifications
Operating System: Windows 7 Home Premium Service Pack 1
Motherboard: MSI Z97 Gaming 5
GPU: GeForce GTX 970
CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
PSU: Seasonic G Series Modular Cable Power Supply 650W
Cooling: Cooler Master Nepton 240M
Installed Memory (RAM): 16.0GB
System Type: 64-bit
**Note** (not sure if related)
----------------------------------
When I open up the Event Viewer, it states that I have a critical error.
Level: Critical
Date & Time: (every single time my computer crashes)
Source: Kernal-Power
Event ID: 41
Task Category: 63
General: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Log:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2016-06-28T15:35:57.872802400Z
EventRecordID 143063
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Chun-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0