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can't download from bigfishgames -- help

This is a discussion on can't download from bigfishgames -- help within the PC Gaming Support forums, part of the Tech Support Forum category. I am not sure if I paste at right section, anyhow I need help as a bigfishgames member I had


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Old 09-01-2010, 01:57 AM   #1
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I am not sure if I paste at right section, anyhow I need help
as a bigfishgames member I had no problem in download/install their games for years
but since last week I can't even visit their URL , the site (*.bigfishgames.com) load very slow and most non-text (jpg or flash) never shown up, after 20-30 refresh click I might have 2-3 pics shown, this happen in main page and every sub page
after many tries I arrive the game I wanna download but could not (with download manager or windows "save as"), the response down to couple hundreds bits per second and then overdue.
I tried to check/disable firewall, remove/disable add-ons, using different browser, reload esstential extension (Java, flashplayer....) but problem occur as it was
important is: there's no problem from almost any other site, visit or download, even with large scale file download (since I'm trying to reload many things)
thus I try to find other site which can find similiar file (e.g. gamesocks.com), I can easily access the site but could not download as well, packets is again xxxbits/s then overdue (even I set to very long due)

I almost wonder if bigfish site is down, but after ping and site speed test, they are normal
could someone help?

Many thanks

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Old 09-01-2010, 07:50 AM   #2
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Hello and welcome to TSF
what browser are you using?
try to use another one
if you are using Internet Explorer try Firefox, or Opera, or Google Chrome

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Old 09-01-2010, 01:10 PM   #3
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well.... I tried all of them
very strange is, I have no problem from any other site, so should not be browser issue I think

could not visit forum.bigfishgames.com so can't ask help
sent to technical department.... no answer yet
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Old 08-15-2013, 01:17 PM   #4
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Quote:
Originally Posted by cupidchn View Post
well.... I tried all of them
very strange is, I have no problem from any other site, so should not be browser issue I think

could not visit forum.bigfishgames.com so can't ask help
sent to technical department.... no answer yet
I am also having the same problem...I have tried everything. If you get an answer please post it.
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