Go Back   Tech Support Forum > Microsoft Support > Microsoft Office support

[SOLVED] The procedure entry point ...

This is a discussion on [SOLVED] The procedure entry point ... within the Microsoft Office support forums, part of the Tech Support Forum category. OS : Win2000 (SP4) Office : 2000 Outlook : 2003 (with 2007 compat pack) Problem : When opening Outlook I


Closed Thread
 
Thread Tools Search this Thread
Old 03-12-2012, 05:36 AM   #1
Windows Tech Team
 
Poyol's Avatar
 
Join Date: Nov 2009
Location: Greater Manchester
Posts: 695
OS: Windows 7 Professional

My System


OS: Win2000 (SP4)
Office: 2000
Outlook: 2003 (with 2007 compat pack)

Problem:
When opening Outlook I get an error message (see below)
"The procedure entry point _resetstkoflw could not be located in the dynamic link library msvcrt.dll."

Fixes tried:
1) Replaced .dll with known good dll.
2) Detect and repair on Outlook.
3) New profile on Outlook.
4) Zapped a few registry hives and tried a repair.
5) Shouted at the machine and told it to do what it's told.

I'm at a loss - can anyone help?

Poyol

__________________
BSOD Posting Instructions
Malware Removal First Steps
Expecting a reply? Not received one in 36 hours? Feel free to PM me.
Poyol is offline  
Old 03-12-2012, 10:25 AM   #2
Windows Tech Team
 
Join Date: Jul 2010
Location: SA
Posts: 1,911
OS: DOS 3.3



Hi

Have you tried to install Office 2003 SP3

__________________
AlbertMC2 is offline  
Old 03-13-2012, 05:32 AM   #3
Windows Tech Team
 
Poyol's Avatar
 
Join Date: Nov 2009
Location: Greater Manchester
Posts: 695
OS: Windows 7 Professional

My System


Hi Albert,

Thanks for your prompt reply.
I fixed this problem via the following method.
Hopefully this'll help people if they ever get the same error.

Steps

1. Uninstall Microsoft Outlook 2003 using Revo Uninstaller.
2. Restarted the machine.
3. Reinstalled Microsoft Outlook 2003 and installed all Service Packs for it.

This then fixed the problem.

Why there was no stack overflow protection in that DLL though is anyone's' guess!

Poyol
__________________
BSOD Posting Instructions
Malware Removal First Steps
Expecting a reply? Not received one in 36 hours? Feel free to PM me.
Poyol is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] Can't get all my devices online at the same time
We've had this issue of not being able to have all our devices online at the same time for at least a year now... Ethernet devices: Desktop computer Playstation 3 Wireless devices: Laptop iPhone iPod Touch
ILLigitt Networking Support 15 03-13-2012 11:54 AM
Activating the NIKE+ sensor??
Hi... I am not able to activate the NIKE+ sensor in my iphone 3GS... Could someone help me on how do I activate it???
Bohrash Apple iOS 0 03-12-2012 02:32 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 10:33 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts