Hello, one of our users is having size issues come up in outlook. This user gets and sends lots of mail. Previously they used outlook 2003 with same issue. We upgraded recently to 2010 and transferred the pst and issue followed. Daily she is asked to archive to make space.
I figured her mailbox was simply just too big but when I checked size it is only 1.5Gb
I read Microsoft article 982577
and it says default limit is 50Gb
I also followed article 832925
and it says to manually define size limits in registry. Is that still necessary when the default is 50Gb?
I went to registry to preform task but the path was a dead end.
does not exist on this computer. There is no Office
folder on this path in the registry
This path exists but the only keys are Default and LastCorruptStoreOnly
It says to manually create keys if not there but what if the entire path is missing? Do I create the keys when there is a publicized default? If I create the keys do I create them in both places listed in the article?
Any help is greatly appreciated.
The user does also have 5-6 personal folders that are sizable, they are just inboxes of past employees and are inactive archives, no send receive. All around 2Gb but one is 11Gb. However these are all separate pst files the main default pst that her e-mail account is connected to is 1.5Gb.