Outlook 2007 Trust Center Issue

[glendodom]

My outlook 2007 "trust center" has the "don't download pictures" block checked and will not allow a change. Likewise it will not allow a change in sending email html form.

I had read some where they noted it was an AVG issue but I do not run AVG virus software.

Any thoughts of how to send via HTML and automatically download pictures versus having to do the extra steps?

[Corday]

Click Outlook once, hold down the shift key and right click. Run as administrator and see if grayed out areas allow input

[glendodom]

I am running Windows XP. As I read and understand it, it advises their are two type users: those with administrator privileges and those with limited use. I have administrator rights. I do not see a persay "Administrator". I trying logging on as administrator but it requires a PW. When I use the one I am assigned it doesn't recognize it as administrator?

[Corday]

When you say assigned, is there someone else who is in charge? I thought this was a home computer.

[glendodom]

Yes a home computer. Under my "user account", I have "administrator privilges". I am the only user period. I do not see an option for a "Administrator" otherthan where it notes you must authorize one user account with administrator privileges.

[Corday]

When you're logged in as an administrator, you should be able to do what i described in Post #2.

[glendodom]

I am logged in as my UN (with administrator privileges) but if I do what you noted procedure and note log in as "Administrator" it ask for a PW. It doesn't recognize my UN PW as Administrator. My UN supposedly gives my Administrator privileges but when logged in I can not change the OL Trust Center options noted earlier.

[Wrench97]

Try leaving the password blank for the admin account.

What AV/Malware software are you running?

[glendodom]

I had already trying logging in as "administrator" with a blank pw and it didn't work.

I am running the ATT Macafee.

[Wrench97]

See if there are any Outlook setting in Macaffee, if I remember correctly on first start Outlook has you pick either the trust center or your anti virus product for those controls.

[glendodom]

I have looked in Macafee and can't find anything with Outlook setting elections. Likewise when starting up Outlook it doesn't give you any preferences of security options for the trust center that I can determine. I am at a total loss here.

[Wrench97]

Try this > Manage Security in the Trust Center (Outlook 2007)

[glendodom]

I reviewed this reference material and it simply advises how to make your Trust Center selections. My issue is it will not allow me to make selections!

[Wrench97]

I don't have Outlook 07 or 10 0n a XP machine to test unfortunately, but it has to do with either security certs or user permissions, try setting up a new user with admin rights and see if the outlook options are greyed out for the new user also.
Is this XP pro, XP home or XP MCE?

[glendodom]

XP Home

[glendodom]

Loaded a new user with full administrator rights and created an outlook account. Upon opening it up it also shows the same areas "Greyed" out within the Trust Center. ????