Go Back   Tech Support Forum > Microsoft Support > Microsoft Office support

Outlook 2007 Hangs on Startup

This is a discussion on Outlook 2007 Hangs on Startup within the Microsoft Office support forums, part of the Tech Support Forum category. I'm sure this has been a thread before, but I couldn't find it. Whenever I open Outlook 2007, the yellow


Closed Thread
 
Thread Tools Search this Thread
Old 05-17-2008, 12:57 PM   #1
Registered Member
 
Join Date: May 2008
Posts: 3
OS: Windows XP



I'm sure this has been a thread before, but I couldn't find it. Whenever I open Outlook 2007, the yellow start-up thing popped up, but then I got the standard "encountered an error, sorry for the inconvenience" error message. It happens in normal mode or safe mode. I've run Microsoft Office Diagnostics and it didn't help. I run XP, and I'd love it if I didn't have to uninstall or reinstall Outlook.

__________________
bbroman is offline  
Old 05-18-2008, 11:55 AM   #2
Registered Member
 
Join Date: May 2008
Posts: 3
OS: Windows XP



bump

I did the Detect and Repair thing. Nothing happened. Please help!

__________________
bbroman is offline  
Old 05-18-2008, 11:22 PM   #3
Registered Member
 
Join Date: May 2008
Posts: 1
OS: xp



hey...Im glad to see Im not the only one with the same issue. I havent find a solution yet however I did notice one thing, If I start Outlook 2007 without being connected to the internet (in my case I turn off the wifi connection) then it opens fine. Once its opened, then I proceed to activate the internet connection on my computer and it works fine.

It seems as if the Outlook tends to hang while it does the automatic "send and receive" at start up. By having the internet connection off at start up, then the outlook simply can not do the "send and receive" and it does not hang. I know is not a solution but it is a temporary solution for me while I get to the bottom of it, soooo...anybody please also help!.

Juan
__________________
juanluisperu is offline  
Old 05-19-2008, 09:11 AM   #4
Moderator
- Microsoft Support
 
djaburg's Avatar
 
Join Date: May 2008
Location: San Diego, CA
Posts: 4,686
OS: XP SP3/Vista/7 Server 2K/2K3/2K8 Linux



There could be a couple of things causing issue. I've had corrupted .pst files cause the issue and I've also had .pst files that were too big causing fits. Prior to the 2003 version, there was a max size of 2GB on the pst file since it was basically MS Access based. I usually start with running the SCANPST.EXE utility, which is normally found in C:\Program Files\Common Files\System\Mapi\1033 or you can just search for it. When it's run you need to provide the location of your outlook.pst (or whatever you've called it if different).

Sometimes, in drastic cases, I've exited outlook, renamed the current pst and then restarted outlook. Of course you'll get an error indicating that the pst file can't be found and you'll have an option to create a new one. Once you do that, see if you can send/receive messages. If you can, then you know that your .pst file is damaged. But wait, there's more. NOW you can go through the process of importing your messages, contacts, tasks, calendar items and such from your old pst file. Typically you'll encounter an error once you hit the spot in the old pst file that's screwed up. If you do get an error, don't panic. You'll simply have to import the folders one at a time until you hit the bad one and then at least you'll be able to move on.
__________________


From time to time, we have been tempted to believe that society has become too complex to be managed by self-rule, that government by an elite group is superior to government for, by, and of the people. But if no one among us is capable of governing himself, then who among us has the capacity to govern someone else?
-Ronald Reagan, 1981 Inaugural Address-
djaburg is offline  
Old 05-19-2008, 12:32 PM   #5
Registered Member
 
Join Date: May 2008
Posts: 3
OS: Windows XP



Quote:
Originally Posted by djaburg View Post
There could be a couple of things causing issue. I've had corrupted .pst files cause the issue and I've also had .pst files that were too big causing fits. Prior to the 2003 version, there was a max size of 2GB on the pst file since it was basically MS Access based. I usually start with running the SCANPST.EXE utility, which is normally found in C:\Program Files\Common Files\System\Mapi\1033 or you can just search for it. When it's run you need to provide the location of your outlook.pst (or whatever you've called it if different).
Thank you so much, this did it! I never would've thought of that.
__________________
bbroman is offline  
Old 05-19-2008, 07:16 PM   #6
Registered Member
 
Join Date: Apr 2008
Posts: 55
OS: WinXp



HI,

Nothing to worry,
There may be an issue with outlook profile also, got corrupt.

Go to start - control panel - mail icon - create a new profile with same configuration.

then open outlook, if you get same error message again,,,

then create a new windows user account and try it,,,,IF still same errors get back to me,,,I will guide you furthur................
__________________
maninath is offline  
Old 08-26-2009, 02:57 AM   #7
Registered Member
 
Join Date: Aug 2009
Posts: 3
OS: WinXP



Quote:
Originally Posted by maninath View Post
HI,

Nothing to worry,
There may be an issue with outlook profile also, got corrupt.

Go to start - control panel - mail icon - create a new profile with same configuration.

then open outlook, if you get same error message again,,,

then create a new windows user account and try it,,,,IF still same errors get back to me,,,I will guide you furthur................
I tried to do that but the outlook still hangs. Whenever i open a new mail and start typing it hangs halfway through my text. Even if i just open my mails it still hangs. But if i plug out my network cable and work on outlook it works fine. I tried to set up the exchange account on a totaly different machine, but it still hangs. I deleted the mailbox from the exchange server and recreated it, but still hangs

Please help
__________________
davidmorris is offline  
Old 08-26-2009, 08:43 AM   #8
Registered Member
 
Join Date: Jun 2008
Posts: 229
OS: XP / VISTA / Win 7



click start = run = type outlook /resetnavpane and click on Ok
__________________
azmak is offline  
Old 08-27-2009, 06:24 AM   #9
Registered Member
 
Join Date: Aug 2009
Posts: 3
OS: WinXP



Hi There

It looks like whenever outlook is opened and the mail is trying to connect to the exchange it hangs. Even if you try to close outlook it hangs.

Thanks in Advance

__________________
davidmorris is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 11:34 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts