What student discount site? I'd be careful that it's a legit file. That being said, I'd look in the event viewer to see if there are any errors in the application or system log. That can be found in the control panel under administrative tools.
From time to time, we have been tempted to believe that society has become too complex to be managed by self-rule, that government by an elite group is superior to government for, by, and of the people. But if no one among us is capable of governing himself, then who among us has the capacity to govern someone else?
-Ronald Reagan, 1981 Inaugural Address-