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This is a discussion on www.adobe.com/go/tn_19166 within the Internet Explorer Forum forums, part of the Tech Support Forum category. when my college tries to download adobe flash player for internet explorer we get that error i looked around and


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Old 08-29-2008, 07:22 AM   #1
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when my college tries to download adobe flash player for internet explorer we get that error
i looked around and we are not the only ones getting this problem
i was wondering if it would be possible to fix this problem
we tried "safe-mode"
we tried the trouble shoot page
we currently run on firefox but do not have the ability to change all of the user account home pages to the college homepage (without logging into each one of them)

in other words: could you help me help my boss to fix "www.adobe.com/go/tn_19166" error?

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Old 08-29-2008, 10:26 AM   #2
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The URL you pasted is the troubleshooting page for flash player installation. What about it?
What IS the problem?
It would help if you typed in detail the steps you tried and what the exact error messages you're getting are.

If you're just trying to install flash for IE on one computer, go here
http://www.adobe.com/shockwave/downl...ShockwaveFlash
You may have to click on a few things to enable ActiveX controls and such (assuming you have proper privileges)

Quote:
Originally Posted by humanoid13 View Post
we tried "safe-mode"
I don't see what safe mode has anything to do with installing flash.

Quote:
Originally Posted by humanoid13 View Post
we tried the trouble shoot page
Did you read it? If you did, you'd find that there's a method for offline installation (executable installer).
http://www.adobe.com/support/flashpl..._9_ActiveX.zip

Quote:
Originally Posted by humanoid13 View Post
we currently run on firefox but do not have the ability to change all of the user account home pages to the college homepage (without logging into each one of them)
Google for Firefox deployment.

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Old 01-07-2009, 06:22 PM   #3
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Okay this is what I did.
After many many hours of trying everything posted in the trouble shooting site, and nothing worked.

I downloaded ErrorSmart!
Then when I realized that it was not free "really" I went to uninstall it, and when I did that, they asked me if I'd like a 30 day free trial, I said yes.

Then I ran several scan's and it fixed my registry problem's and Adobe finally downloaded.

http://www.errorsmart.com/?hop=mypctools
this is were to find it.
I unistalled it once I got Adobe, you can keep it if you like, but it served its purpose so I no longer needed it.

My problem was solved...

I know finally after many gruleing hours, of reading and trying everything, have Adobe Flash.
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Old 06-17-2009, 07:00 PM   #4
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Go here http://kb2.adobe.com/cps/494/cpsid_49419.html and follow the instructions just below the text: "You must have administrator privileges to successfully complete these instructions." It worked for me.
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Old 08-31-2009, 03:19 PM   #5
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Quote:
Originally Posted by Howie021 View Post
Go here http://kb2.adobe.com/cps/494/cpsid_49419.html and follow the instructions just below the text: "You must have administrator privileges to successfully complete these instructions." It worked for me.
This worked for me, too ... thanks!

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