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Unable to access Internet Options

This is a discussion on Unable to access Internet Options within the Internet Explorer Forum forums, part of the Tech Support Forum category. Hello Tech Support, I am having problems accessing Internet Options in the Tools menu of IE7; when I attempt to


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Old 09-15-2007, 06:52 PM   #1
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Hello Tech Support,

I am having problems accessing Internet Options in the Tools menu of IE7; when I attempt to access it, a small box appears for a fraction of a second and then immediately disappears. My system (OS) is Microsoft Windows XP Media Center Edition, Version 2002, Service pack 2. The computer is a Dell XPS DXP051, Intel Pentium D CPU 2.80GHz, 2.79 GHz, 512MB of RAM Physical Address Extension. I'm also receiving Error messages that say "C:\DOCUME~1BIGMAR~1\LOCALS~1\TEMP\IE7-Windows-x86-enu.exe" File could not be found. Please help. Thanks.

fiercewinds

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Old 09-15-2007, 08:26 PM   #2
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Hello and welcome to TSF

When do you get this message:
C:\DOCUME~1BIGMAR~1\LOCALS~1\TEMP\IE7-Windows-x86-enu.exe

Are you able to see what the small box says before it closes?

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Old 09-17-2007, 01:01 AM   #3
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Hello again fiercewinds

Have you tried to reinstall IE? Here are the steps...

Re-install Internet Explore 7
  • Please go Here (Click on the Blue link) and download a fresh version of Internet Explore 7.
  • Uninstall the version of IE you have installed now, to do so follow these steps:
  1. Click Start
  2. Click Control Panel
  3. Double click Add or Remove Programs
  4. Scroll down until you find Internet Explore
  5. Then click Change/Remove, and follow the prompts.
** Please Note: If you are unable to see IE7 in Add or Remove Programs follow these steps:
  • Click Start
  • Click Run
  • Type or copy and paste, into the text box:
%windir%\ie7\spuninst\spuninst.exe
  • Then Press Enter **
  • Restart your computer.
  • Install the fresh version of Internet Explore.
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