Go Back   Tech Support Forum > Microsoft Support > Internet Explorer Forum

Join Tech Support Forum Today

Closed Thread
 
Thread Tools Search this Thread
 
Old 03-31-2008, 06:30 PM   #1
Registered Member
 
Join Date: Mar 2008
Posts: 4
OS: xp


Stop F4 Error while using Explorer


I hope that some one out there can help me with my problem. Starting on Saturday I started getting a STOP F4 Error every time I try to surf with explorer. I can usually get my start page to load, and them one more page to load before my whole computer crashes. This only happens in Explorer. I have Mozilla on my computer also and it is working fine, but my work web site can only be viewed with explorer.
Here is a list of everything I have tried to fix the problem:
System Restore too two weeks ago.
Ran Ad-aware and Spy-bot
Ran AVG anti virus
I have removed Explorer from the control page and then reinstaled
I have upgraded from 6 to 7 and I have even tried the Beta8 versions of Explorer
I have run Windows File Protection

Another clue to this problem may be that when I go to Delete Cookies, and Temp Files I can usually do one (for example delete cookies) then when I start the other (delete temp files) my computer crashes and vise versa.
I also tried to defrag and about twenty minutes in it crashed.

All of my other programs are working fine

I am so confused

__________________
Unparalleledfir is offline  
Old 04-01-2008, 12:57 AM   #2
Team Manager,
Microsoft Support
Team Manager, Home Support
 
Go The Power's Avatar
 
Join Date: Mar 2007
Location: South Australia
Posts: 13,707
OS: Windows Vista


Re: Stop F4 Error while using Explorer

Hello and welcome to TSF

Please do this:

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

then this

Clean TEMP files

Click Here to download ATF Cleaner by Atribune. Save it to your Desktop.

Go to your desktop and double click on ATF-Cleaner.exe.

Main

Under Main. Click Select All, then click Empty

__________________


"Motivation is what gets you started, Habit is what keeps you going"
Go The Power is offline  
Old 04-01-2008, 08:49 AM   #3
Registered Member
 
Join Date: Mar 2008
Posts: 4
OS: xp


Re: Stop F4 Error while using Explorer

Thanks for Replying!
I was able to reset my explorer settings, but when I used the AFT cleaner I got the blue screne again. This time it was a STOP 77 Error and at the top of the page it said
KNERNE_DATA_INPAGE_ERROR
__________________
Unparalleledfir is offline  
Old 04-01-2008, 12:35 PM   #4
Registered Member
 
Join Date: Mar 2008
Posts: 4
OS: xp


Re: Stop F4 Error while using Explorer

More Clues!!
I started my computer is safe mode, and it created an administrator account, in this account explorer worked fine. So I decided to see if I created another user account on my computer (not in safe mode) to see if explorer would work in it. When I went to add account I found that there was an account in there that I had never made and I had no idea what it was. It did not show up on my log on page when I started my computer. I immediately deleted the account. Then I created my self a limited account and explorer works fine in my new account. It still crashes when I am in my original account.

When I started reading up on F4 errors I found info that said that these errors can occur when you have a master and slave hard drive and they are not configured correctly. I have a lap top with only one hard drive, so I assumed that this was not the cause of the error.
Could some one have hacked my computer and tried to slave my hard drive?? and screwed it up in the process???
__________________
Unparalleledfir is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question





Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

RV & Travel Trailer Communities

Our RV & Travel Trailer sites encompasses virtually all types of Recreational Vehicles, from brand-specific to general RV communities.

» More about our RV Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


All times are GMT -7. The time now is 10:27 AM.


Copyright 2001 - 2010, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security