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03-31-2012, 06:04 PM
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#1
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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[SOLVED] Flash Player Pop-up
[IMG]  [/IMG]
This has been popping up every time I open my email. I have installed the latest version of flash player. All the settings are right (I think)
WIN 7 INTERNET explorer 8
Can anyone help? Thanks, Ron
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04-01-2012, 07:32 AM
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#2
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Team Manager Microsoft Support
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 7,422
OS: Windows 7 Pro, ME, Vista. In the past CP/M, DOS, Windows 95, 2000 & 98SE
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Re: Flash Player Pop-up
Start IE in No-Add-ins mode and see if the problem stops. We'll go from there.
__________________
The stability of an OS is in direct proportion to the stability of the user.
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04-01-2012, 03:03 PM
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#3
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
Corday , Yes...no pop-up.
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04-01-2012, 04:30 PM
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#4
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Team Manager Microsoft Support
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 7,422
OS: Windows 7 Pro, ME, Vista. In the past CP/M, DOS, Windows 95, 2000 & 98SE
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Re: Flash Player Pop-up
OK, it's now a process of elimination. Start by disabling a few ad-ins that look like they might be the culprit. It's not exact science, but you'll find the one. If you need help with this it's available at: How to manage add-ons in Internet Explorer 9
__________________
The stability of an OS is in direct proportion to the stability of the user.
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04-01-2012, 06:39 PM
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#5
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
OK, Thanks for the assistance.
Ron
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04-02-2012, 11:58 PM
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#6
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Team Manager, Microsoft Support Team Manager, Home Support
Join Date: Mar 2007
Location: South Australia
Posts: 13,840
OS: Windows Vista
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Re: Flash Player Pop-up
Open up Notepad => Click on Format => Make sure Word wrap does Not have a tick next too. If it does just click it to turn of Word Wrap. Close notepad.
- Click Here to download ToolbarCop. Save it to your desktop.
- Go to your desktop and extract toolbarcop.zip.
- Go to the extracted files
- Double click on Toolbarcop.exe
- Click on the notepad symbol:

- A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.
__________________
"Motivation is what gets you started, Habit is what keeps you going"
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04-03-2012, 07:59 AM
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#7
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
Browser Add-on Report generated by ToolbarCop v3.4
4/3/2012 7:59:11 AM
--------------------------------------------------------------
Browser Extension: ieSpell - {0E17D5B7-9F5D-4FEE-9DF6-CA6EE38B68A8} - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM - Enabled - All Users
Browser Extension: n/a - {1606D6F9-9D3B-4AEA-A025-ED5B2FD488E7} - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM - Enabled - All Users
Browser Extension: Send to OneNote - {2670000A-7350-4F3C-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll - Enabled - All Users
Browser Extension: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll - Enabled - All Users
Browser Extension: n/a - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll - Enabled - All Users
Toolbar: (Empty) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (empty) - Enabled - Current User
Toolbar: Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll - Enabled - Current User
Toolbar: (Empty) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - (empty) - Enabled - Current User
Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll - Enabled - All Users
Toolbar: Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll - Enabled - All Users
BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll - Enabled - All Users
BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - Enabled - All Users
BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll - Enabled - All Users
BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll - Enabled - All Users
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - Enabled - All Users
BHO: Google Toolbar Helper - {AA58ED58-01DD-4D91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll - Enabled - All Users
BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll - Enabled - All Users
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL - Enabled - All Users
BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll - Enabled - All Users
Menu Extension: &ieSpell Options - - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM - Enabled - Current User
Menu Extension: Check &Spelling - - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM - Enabled - Current User
Menu Extension: E&xport to Microsoft Excel - - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000 - Enabled - Current User
Menu Extension: Lookup on Merriam Webster - - file://C:\Program Files (x86)\ieSpell\Merriam Webster.HTM - Enabled - Current User
Menu Extension: Lookup on Wikipedia - - file://C:\Program Files (x86)\ieSpell\wikipedia.HTM - Enabled - Current User
Menu Extension: Se&nd to OneNote - - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105 - Enabled - Current User
Run - Startup: SpybotSD TeaTimer - - F:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe - Enabled - Current User
Run - Startup: Sidebar - - C:\Program Files\Windows Sidebar\sidebar.exe /autoRun - Enabled - Current User
Run - Startup: Conime - - %windir%\system32\conime.exe - Enabled - All Users
Run - Startup: EKIJ5000StatusMonitor - - C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe - Enabled - All Users
List of running Processes
--------------------------------------------------------------
C:\Program Files (x86)\Seagate Replica\bin\Seagate-Replica-Autoplay.exe
F:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Ronald Cox\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\ytbb.exe
C:\Users\RONALD~1\AppData\Local\Temp\Rar$EX12.970\Toolbarcop.exe
Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.1
Build: 7601
Service Pack level: Service Pack 1
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04-04-2012, 06:06 PM
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#8
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
Go The Power,
Like that?
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04-05-2012, 09:51 AM
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#9
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Team Manager Microsoft Support
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 7,422
OS: Windows 7 Pro, ME, Vista. In the past CP/M, DOS, Windows 95, 2000 & 98SE
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Re: Flash Player Pop-up
Problem could be Spybot. Regardless, disable their Teatimer. You don't need it.
__________________
The stability of an OS is in direct proportion to the stability of the user.
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04-06-2012, 03:39 AM
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#10
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Team Manager, Microsoft Support Team Manager, Home Support
Join Date: Mar 2007
Location: South Australia
Posts: 13,840
OS: Windows Vista
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Re: Flash Player Pop-up
Sorry for the delay
Open up Toolbar cop again, find the following entries:
Toolbar: (Empty) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (empty) - Enabled - Current User
Toolbar: (Empty) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - (empty) - Enabled - Current User
Right click on each of the above and click Delete, then click Yes when prompted
__________________
"Motivation is what gets you started, Habit is what keeps you going"
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04-06-2012, 09:53 AM
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#11
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
[IMG]  [/IMG]
This is the results.
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04-09-2012, 07:34 AM
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#12
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
Go The Power, Can't delete!....?
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04-10-2012, 12:49 AM
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#13
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Team Manager, Microsoft Support Team Manager, Home Support
Join Date: Mar 2007
Location: South Australia
Posts: 13,840
OS: Windows Vista
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Re: Flash Player Pop-up
Run toolbar cop as administrator by right clicking on the program
__________________
"Motivation is what gets you started, Habit is what keeps you going"
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04-12-2012, 07:50 AM
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#14
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Registered Member
Join Date: Jul 2010
Location: Central Coast, CA.
Posts: 93
OS: xp Home/ Win. 7 ultimate SP1
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Re: Flash Player Pop-up
GTP, Thanks, My freind...problem seems to have been solved!
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