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This is a discussion on [SOLVED] (0xc0000022) within the Internet Explorer Forum forums, part of the Tech Support Forum category. I, too, am experiencing the same issue with ieuser.exe. Doing a system restore, from several days before, trying a different


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Old 05-25-2008, 05:11 PM   #1
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I, too, am experiencing the same issue with ieuser.exe. Doing a system restore, from several days before, trying a different account, and nor reseting the ie settings seems to help.

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Old 05-26-2008, 04:44 AM   #2
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Hello and welcome to the forum

I moved your post to a new thread.

please read this

http://www.techsupportforum.com/f104...ng-215851.html

then post whatrequired infomation. Thanks

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Old 05-26-2008, 05:26 AM   #3
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I am currently experiencing a problem w/ the IEUser.exe portion of IE. I normally don't use IE, but since some things require it, I always have it as a backup. (I tend to use Opera). I am on a dual core Vista Ultimate (x64) system. I update windows manually and did so after the problem started to see if it would rectify it.

Just starting 2 days ago, IE won't start. I get the error stating that ieuser.exe has failed to initialize. I hadn't installed any new software and nothing has "changed" that I know of. I attempted to do a system restore (from a restore point) from 3 days ago, but no success. The problem details are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ieuser.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918f0e
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a783
Exception Code: c0000022
Exception Offset: 0006ecfb
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

I have tried an IE reset via the internet controls in the Control Panel.
I have also tried to load IE w/ no add ons. The error message pops up almost instantaniously when I attempt to load IE. I do have access to my CBS log, but it is 39 megs in size.
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Old 05-28-2008, 02:54 AM   #4
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please do this
  • Click Here to download ToolbarCop. Save it to your desktop.
  • Go to your desktop and extract toolbarcop.zip.
  • Go to the extracted files
  • Double click on Toolbarcop.exe
  • Click on the notepad symbol:
  • A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.
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Old 05-29-2008, 03:27 AM   #5
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Here it is. ALTHOUGH, after several days of not trying IE, it is now working again. Strange.

Browser Add-on Report generated by ToolbarCop v3.4
5/29/2008 5:26:18 AM
--------------------------------------------------------------

Browser Extension: n/a - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_02\bin\ssv.dll - Enabled - All Users

Browser Extension: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Internet\WinHTTrack\WinHTTrackIEBar.dll - Enabled - All Users

Browser Extension: n/a - {4D0C4820-53F7-4D79-A2E1-5252683CF69C} - E:\Internet\Download Studio\DownloadStudio.exe - Enabled - All Users

Browser Extension: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - E:\Internet\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - Enabled - All Users

Browser Extension: DownloadStudio - {7FCA7BD7-8F4D-4A81-BE72-A470F4E517D5} - E:\Internet\Download Studio\WebDLBar.dll - Enabled - All Users

Browser Extension: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\Business\Office\Office12\REFIEBAR.DLL - Enabled - All Users

Browser Extension: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - E:\Internet\ICQ\ICQ6\ICQ.exe - Enabled - All Users

Toolbar: &DownloadStudio - {CB789373-04D5-4EF4-9C16-871463FD0830} - E:\Internet\Download Studio\WebDLBar.dll - Enabled - Current User

Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll - Enabled - Current User

Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL - Enabled - Current User

Toolbar: NetXfer - {C16CBAAC-A75C-4DB5-A0DD-CDF5CAFCDD3A} - E:\Internet\NetTransport 2\NetXfer\NXToolBar.dll - Enabled - All Users

Toolbar: &DownloadStudio - {CB789373-04D5-4EF4-9C16-871463FD0830} - E:\Internet\Download Studio\WebDLBar.dll - Enabled - All Users

Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll - Enabled - All Users

Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL - Enabled - All Users

Toolbar: SYSTRAN Toolbar - {95DAA571-4DEF-4A6D-97D8-98A346672A24} - mscoree.dll - Enabled - All Users

BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44CF-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL - Enabled - All Users

BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - Enabled - All Users

BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL - Enabled - All Users

BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4D91-82A9-A0F997BA588C} - E:\Internet\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - Enabled - All Users

BHO: CIEDownload Object - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files (x86)\SMART Technologies Inc\Notebook Software\NotebookPlugin.dll - Enabled - All Users

BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_02\bin\ssv.dll - Enabled - All Users

BHO: IeMonitorBho Class - {8170D7DC-BDD6-461E-88EB-F047257898C9} - E:\Internet\Download Studio\DLMonitr.dll - Enabled - All Users

BHO: NXIECatcher Class - {83B80A9C-D91A-4F22-8DCF-EA7204039F79} - E:\Internet\NetTransport 2\NetXfer\NXIEHelper.dll - Enabled - All Users

BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484F-8273-0445EE161910} - E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll - Enabled - All Users

BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll - Enabled - All Users

Menu Extension: &Search - - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZU - Enabled - Current User

Menu Extension: Add Page To DownloadStudio Scrapbook... - - E:\Internet\Download Studio\ds_snap.htm - Enabled - Current User

Menu Extension: Append to existing PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html - Enabled - Current User

Menu Extension: Convert link target to Adobe PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html - Enabled - Current User

Menu Extension: Convert link target to existing PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html - Enabled - Current User

Menu Extension: Convert selected links to Adobe PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html - Enabled - Current User

Menu Extension: Convert selected links to existing PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html - Enabled - Current User

Menu Extension: Convert selection to Adobe PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html - Enabled - Current User

Menu Extension: Convert selection to existing PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html - Enabled - Current User

Menu Extension: Convert to Adobe PDF - - res://E:\Business\Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECapture.html - Enabled - Current User

Menu Extension: Download all by NetXfer - - E:\Internet\NetTransport 2\NetXfer\NXAddList.html - Enabled - Current User

Menu Extension: Download by NetXfer - - E:\Internet\NetTransport 2\NetXfer\NXAddLink.html - Enabled - Current User

Menu Extension: Download Image Using DownloadStudio... - - E:\Internet\Download Studio\ds_img.htm - Enabled - Current User

Menu Extension: Download Page Using DownloadStudio... - - E:\Internet\Download Studio\ds_all.htm - Enabled - Current User

Menu Extension: Download Selection Using DownloadStudio... - - E:\Internet\Download Studio\ds_sel.htm - Enabled - Current User

Menu Extension: Download Target Using DownloadStudio... - - E:\Internet\Download Studio\ds_file.htm - Enabled - Current User

Menu Extension: E&xport to Microsoft Excel - - res://E:\Business\Office\Office12\EXCEL.EXE/3000 - Enabled - Current User

Menu Extension: Show Page Links Using DownloadStudio... - - E:\Internet\Download Studio\ds_link.htm - Enabled - Current User

Menu Extension: Subscribe To RSS Feed... - - E:\Internet\Download Studio\ds_rss.htm - Enabled - Current User

Menu Extension: SYSTRAN Lookup - - res://E:\Business\Systran\\GUIres.dll/lookup.js - Enabled - Current User

Menu Extension: SYSTRAN Translate - - res://E:\Business\Systran\\GUIres.dll/translate.js - Enabled - Current User

Run - Startup: Sidebar - - -C:\Program Files\Windows Sidebar\sidebar.exe /autoRun - Enabled - Current User

Run - Startup: DAEMON Tools Pro Agent - - "E:\Utilities\Daemon Tools Pro x32\DTProAgent.exe" - Enabled - Current User

Run - Startup: Skype - - "E:\Internet\Skype\Phone\Skype.exe" /nosplash /minimized - Enabled - Current User

Run - Startup: ehTray.exe - - C:\Windows\ehome\ehTray.exe - Enabled - Current User

Run - Startup: BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} - - -"C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe" - Enabled - Current User

Run - Startup: AdobeUpdater - - C:\Program Files (x86)\Common Files\Adobe\Updater5\AdobeUpdater.exe - Enabled - Current User

Run - Startup: MyWebSearch Email Plugin - - C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe - Enabled - Current User

Run - Startup: TTMessengerPDF - - "E:\Internet\TTMessenger\spool\PDFSaver.exe" - Enabled - Current User

Run - Startup: TTMessenger - - "E:\Internet\TTMessenger\ttmessenger2.exe" - Enabled - Current User

Run - Startup: ICQ - - "E:\Internet\ICQ\ICQ6\ICQ.exe" silent - Enabled - Current User

Run - Startup: ISUSPM - - "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler - Enabled - Current User

Run - Startup: WMPNSCFG - - C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe - Enabled - Current User

Run - Startup: avast! - - -E:\UTILIT~1\Avast\ashDisp.exe - Enabled - All Users

Run - Startup: TrueImageMonitor.exe - - -E:\Utilities\Acronis True Image Workstation\TrueImageMonitor.exe - Enabled - All Users

Run - Startup: AcronisTimounterMonitor - - -E:\Utilities\Acronis True Image Workstation\TimounterMonitor.exe - Enabled - All Users

Run - Startup: HP Software Update - - -E:\Hardware\HP PSC2510xi x64\HP Software Update\HPWuSchd2.exe - Enabled - All Users

Run - Startup: SunJavaUpdateSched - - -"C:\Program Files (x86)\Java\jre1.6.0_02\bin\jusched.exe" - Enabled - All Users

Run - Startup: RemoteControl - - -E:\Multimedia\Video\PowerDVD\PDVDServ.exe - Enabled - All Users

Run - Startup: LanguageShortcut - - -E:\Multimedia\Video\PowerDVD\Language\Language.exe - Enabled - All Users

Run - Startup: DownloadStudio - - -E:\Internet\Download Studio\DownloadStudioScheduleMonitor.exe - Enabled - All Users

Run - Startup: Acrobat Assistant 8.0 - - "E:\Business\Acrobat\Acrobat\Acrotray.exe" - Enabled - All Users

Run - Startup: - - - Enabled - All Users

Run - Startup: StartCCC - - "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" - Enabled - All Users

Run - Startup: NBKeyScan - - "E:\DVDRW\Nero 8\Nero BackItUp\NBKeyScan.exe" - Enabled - All Users

Run - Startup: SMART Board Service - - E:\School\Smart Board\SMARTBoardService.exe - Enabled - All Users

Run - Startup: My Web Search Bar Search Scope Monitor - - "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0 - Enabled - All Users

Run - Startup: MyWebSearch Email Plugin - - C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe - Enabled - All Users

Run - Startup: ISUSPM - - "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Windows\SOUNDMAN.EXE
E:\Utilities\Daemon Tools Pro x32\DTProAgent.exe
E:\Internet\ICQ\ICQ6\ICQ.exe
E:\School\Smart Board\SMARTBoardService.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
E:\Internet\DynDNS Updater\DynTray.exe
C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe
E:\Hardware\HP PSC2510xi x64\Digital Imaging\bin\hpqtra08.exe
E:\School\Smart Board\SMARTBoardTools.exe
E:\School\Smart Board\Aware.exe
E:\School\Smart Board\Marker.exe
E:\Internet\Gadu-Gadu\gg.exe
C:\Windows\SysWOW64\explorer.exe
C:\Users\Main\AppData\Local\Temp\Rar$EX00.985\Toolbarcop.exe
E:\Internet\Skype\Phone\Skype.exe
E:\Internet\Skype\Plugin Manager\skypePM.exe
E:\Business\Acrobat\Acrobat\AcroTray.exe
E:\Internet\Opera - Beta\opera.exe
E:\Multimedia\Video\ProShow Director 3.2\proshow.exe
E:\Multimedia\Video\ProShow Director 3.2\pxplay.exe
E:\Multimedia\Audio\MediaMonkey\MediaMonkey.exe
E:\Internet\Eudora 8.0\eudora.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil9e.exe
E:\Business\Systran\SystranToolbar.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Windows\SysWOW64\divxsm.exe
E:\Business\Office\Office12\WINWORD.EXE


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.0
Build: 6001
Service Pack level: Service Pack 1
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Old 05-31-2008, 02:10 AM   #6
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So is everything ok now?

Open up add or remove programs and uninstall My Web search

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