Tech Support Forum banner
Status
Not open for further replies.

problems using yahoo and google in IE8

1K views 2 replies 1 participant last post by  snorvell 
#1 ·
Ok here is what is going on, my friend called me last night because everytime she tries to use yahoo or google search after typing in what she is searching for and tells it to search it comes up with a blank page. She is using a hp computer, with windows XP sp3 loaded. I contacted hp last night and they told me to reset to default. I went to her house today to do this and that didn't solve the problem. I talked with them today and they told me to try unloading IE8 but when I opened the add/remove programs on her computer it did not give me that option. I did remove it by going to the add windows components screen but that didn't fix the problem. I ran a virus scan and malware scan with no results, I also thought that nortons was blocking the search engines so I removed it and still couldn't use the search engines, i did reload nortons since it wasn't causing the problems. I am at my wits end on what to try next.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top