Hello, this is Steph at Qwest,
I am sorry to hear that you are considering leaving Qwest for your high speed internet access. If you haven't already completed the transition, please feel free to email me at email@example.com
with some information about why you are leaving, I would be happy to try to assist you with any unresolved issues as well as try to help you with the answer to these questions about your MSN mail.
Manager, Talk To Qwest Team
"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”