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Old 02-06-2012, 10:20 PM   #1
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IE9 freezes on certain webpage!!

I usually use Google Chrome for my default browser, but
there are websites which like IE's better, such as Korean websites
that requires some plugins installed (not an expert on this so I don't know how should I put this..srry), such as download clients or security clients that are used for credit card payments..

So I use internet explorer to get there.
I never had an issue with it except being slower than chrome (don't know why but it really is..) until I went onto some bookselling Korean website to order some books.
When I get to the page where I enter informations such as addresses and whatnot, it just freezes in few seconds. It doesn't say "Not responding" like when other applications freeze, but it doesn't respond to anything..
scrolling doesn't work, clicking doesn't work. the only things that would work were maximizing and minimizing the window size..

I thought waiting would solve it, but NO..
I tried waiting up to 30 minutes, tried rebooting the laptop..

It is really strange that it occurs in this page only.. :/
Also strange that it never turn white and say "not responding" like other application freezings..

help!!

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Old 02-06-2012, 10:34 PM   #2
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Re: IE9 freezes on certain webpage!!

Hello

Open up Notepad => Click on Format => Make sure Word wrap does Not have a tick next too. If it does just click it to turn of Word Wrap. Close notepad.
  • Click Here to download ToolbarCop. Save it to your desktop.
  • Go to your desktop and extract toolbarcop.zip.
  • Go to the extracted files
  • Double click on Toolbarcop.exe
  • Click on the notepad symbol:
  • A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.

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Old 02-06-2012, 10:38 PM   #3
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Re: IE9 freezes on certain webpage!!

Browser Add-on Report generated by ToolbarCop v3.4
2012-02-06 오후 10:35:38
--------------------------------------------------------------

Browser Extension: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491A-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll - Enabled - All Users

Browser Extension: Send to OneNote - {2670000A-7350-4F3C-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll - Enabled - All Users

Browser Extension: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll - Enabled - All Users

Browser Extension: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll - Enabled - All Users

Browser Extension: Send To Bluetooth - {CCA281CA-C863-46EF-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm - Enabled - All Users

Toolbar: YouTube Downloader Toolbar - {F3FEE66E-E034-436A-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\4.9\youtubedownloaderToolbarIE.dll - Enabled - All Users

Toolbar: Incredibar Toolbar - {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\incredibarTlbr.dll - Enabled - All Users

BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - Enabled - All Users

BHO: Incredibar.com Helper Object - {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\bh\incredibar.dll - Enabled - All Users

BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL - Enabled - All Users

BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - Enabled - All Users

BHO: Skype add-on for Internet Explorer - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll - Enabled - All Users

BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL - Enabled - All Users

BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435B-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll - Enabled - All Users

BHO: YouTube Downloader Toolbar - {F3FEE66E-E034-436A-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\4.9\youtubedownloaderToolbarIE.dll - Enabled - All Users

Menu Extension: E&xport to Microsoft Excel - - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 - Enabled - Current User

Menu Extension: Se&nd to OneNote - - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 - Enabled - Current User

Menu Extension: Send image to &Bluetooth Device... - - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm - Enabled - Current User

Menu Extension: Send page to &Bluetooth Device... - - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm - Enabled - Current User

Run - Startup: Google Update - - "C:\Users\SLim\AppData\Local\Google\Update\GoogleUpdate.exe" /c - Enabled - Current User

Run - Startup: DAEMON Tools Lite - - "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun - Enabled - Current User

Run - Startup: msnmsgr - - "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background - Enabled - Current User

Run - Startup: RGSC - - C:\Program Files (x86)\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe /silent - Enabled - Current User

Run - Startup: ctfmon.exe - - C:\WINDOWS\system32\ctfmon.exe - Enabled - Current User

Run - Startup: addentoolagent - - C:\Program Files (x86)\addentool\addentoolagent.exe - Enabled - Current User

Run - Startup: Dell Registration - - C:\Program Files (x86)\System Registration\prodreg.exe /boot - Enabled - All Users

Run - Startup: Adobe Reader Speed Launcher - - "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" - Enabled - All Users

Run - Startup: Adobe ARM - - "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" - Enabled - All Users

Run - Startup: AccuWeatherWidget - - "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup - Enabled - All Users

Run - Startup: HOfficeViewerUpdate - - C:\Program Files (x86)\HNC\HOfficeViewer80\HncUtils\HncViewerChecker.exe - Enabled - All Users

Run - Startup: - - - Enabled - All Users

Run - Startup: SearchSettings - - "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe" - Enabled - All Users

Run - Startup: SwitchBoard - - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe - Enabled - All Users

Run - Startup: AdobeCS5.5ServiceManager - - "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin - Enabled - All Users

Run - Startup: StartCCC - - "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun - Enabled - All Users

Run - Startup: BCSSync - - "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Users\SLim\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Users\SLim\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SLim\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\SysWOW64\rundll32.exe
C:\Users\SLim\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SLim\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SLim\Desktop\Toolbarcop.exe


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.1
Build: 7601
Service Pack level: Service Pack 1
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Old 02-06-2012, 10:53 PM   #4
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Re: IE9 freezes on certain webpage!!

reset Internet explorer

open IE> click on tools> Internet option> Advanced > Reset
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