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I can't check my Comcast email

This is a discussion on I can't check my Comcast email within the Internet Explorer & Edge Forum forums, part of the Tech Support Forum category. Every time I log in to my Comcast.net email account, just after entering my user name and password and the

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Old 06-30-2010, 11:44 AM   #1
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Join Date: Jun 2010
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OS: Windows XP

Every time I log in to my Comcast.net email account, just after entering my user name and password and the email is starting to load, the page automatically jumps to here, EVERY TIME:


I get the error at the top of the page that says:

Sorry, we couldn't find http://ad.yieldmanager.com/st%3Fad_type%3Diframe. Here are some related websites:

What the heck is the deal with this?? I never have had this issue when trying to log into my email account via any other computer, only my current one. Any thoughts? This is a used office computer that we just purchased a few weeks ago from my husband's office. I installed Norton Security Suite on it, which is currently "on" and the computer shows as "protected" against any Spyware and Viruses.

Thank you!!!
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Old 06-30-2010, 11:49 AM   #2
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what ie version? try another browser on that computer to help determine if it is a browser issue or something else.
the truth is a three edged sword - your truth, my truth and the real truth.
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Old 06-30-2010, 01:20 PM   #3
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Join Date: Mar 2010
Location: Seattle, WA
Posts: 66
OS: Windows 7

Make sure you are running Internet Explorer 8.

If you are using IE8 and still experiencing problems checking your webmail, this guide should help solve your problem:

I hope this helps!

IE Outreach Team
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