Early bump, please. My computer is going to be rendered incapacitated soon if I don't receive help today. I think this gets done quicker if this gets done by today, with help from an expert analyst. Pick one of these to help me: Chemist, Ried, Tetonbob, or Basementgeek. I have a funny feeling that any other expert analyst will have trouble with this. Without any normal way to download your tools, this post deserves an early bump. Counting on you guys to help me out.

 

BUMP please.

 

What OS are you running?

 

Hello Chemist. I am not sure if this computer uses Windows 98 or xp, but I thing its Windows 98.

 

Right-click My Computer > Properties > General tab

What does it say under System?

 

my apologies. This computer actually uses Windows XP (Like I said, I wasn't sure.) Is there anything else you want to know from the info in that window? If not I am ready to proceed.

 

Microsoft Windows XP, Home Edition, Version 2002, Service Pack 3. That is everything under system.

 

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50.../new-instructions-read-this-before-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Download the tools to a USB drive on another computer and transfer them to your desktop.

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Chemist, we have a problem with one of the DDS logs. Last night I had to go to bed because it was past 11:00 PM, but I kept both windows open. My dad accidently closed one of the logs because of his work at home, and its very important to him. I do have DDS Notepad, but is there any way I can restore the other window?

 

You'll have to run dds again.

 

I'm going to be with family until this upcoming Friday on a vacation trip, and I won't have internet access. Please don't close this thread, and I will have all the logs ready.

 

Oh my god oh my god! Dds and gmer wont work anymore! Avira has been rendered useless! I cant back up my data! I cant do system restore! And i got a message saying my computer will be dead by 8:00! I checked all my files! All of them are infected by the same virus! No internet access! My firewall has been fried! And i cant download anything! This is not a joke chemist! My computer is gonna die!

 

See if you can run the tools in Safe Mode:

• Restart your computer.
• After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
• In some systems, this may be the F5 key.
• Instead of Windows loading as normal, a menu should appear.
• Use the up arrow key to highlight Safe Mode and press 'Enter'.
• Login on your usual account.

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Save the logs to a USB drive and transfer them to another computer and post/attach the logs as instructed.

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It didn't make it. I was able to run DDS in safemode, but it happened. 1.Blue Screen, 2.I got the message saying my computer would not start up to prevent damage. 5 minutes later at 8:00, computer wouldn't even boot up.

 

Have you tried booting using Last Known Good Configuration?

Do you have access to an XP Home installation CD?

 

Option 2 won't work, as our disk was lost when we moved into the new apartment. (This was over 5 years ago.) Do you have a link to instructions for option 1?

 

I finally found instructions. But I'm not able to do it because the hard drive won't even turn on. :sigh: Looks like option 1 is fried as well. :sad:

 

If your hard drive won't fire up, there isn't really anything else I can do for you.

There is a method for recovering data that you can't live without from a hard drive that won't boot, although I'm not 100% sure it will work for your hard drive. You remove the hard drive and slave it to the master hard drive on another computer. If you need help with this procedure, I suggest you seek expert help in our Hardware Support Forum

 

In loving memory of a wonderful computer that died tonight. Cause of death: Virus infected all files and wiped out all important data. Date of death: 7/17/2010. Time of death: 8:00 PM EST. Operating System: Windows XP. RIP.

 

And i got a message saying my computer will be dead by 8:00!

Any idea what gave you that message? Windows or fake AV? Did the message look authentic, although I know that's hard to tell sometimes?

Do any lights come on? the fans?

 

I'd like to thank one of this sites best analysts, Chemist, who supported me all the way from this threads start, to my computers death.

 

You''re welcome! Sorry it turned out this way. Did you read my last post?

Also, how do you know your data was wiped out? And that was only the fake AV saying all your files are infected. They are not infected. It's a ruse.