Tech Support Forum banner
Status
Not open for further replies.

My Friend's Laptop

1.3K views 3 replies 2 participants last post by  forhockey  
#1 · (Edited by Moderator)
My buddy brought me his laptop. It is constantly getting false windows security notices that open to a website to buy a virus scanner. It also randomly opens porno.com when left idle. Any time you try to install anything, it claims that the administrator has set permissions to not allowed it (even in safe mode). Most programs and applications (including add/remove programs, msconfig, etc) give an error saying that the program is infected and wont open. This one has me pretty stumped. Any way to clear this one out without wiping it? The only virus scanner he had was Avast. I tried running mcaffee and spybot over the network and nothing was found.
After removing some programs, a lot of these problems have disapeared, but I fear they are still there.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 14:12:24.88 on Wed 02/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.261 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\rundll32.exe
E:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://freecodesource.com/home-page/hp.php?id=L461243974
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [MP10_EnsureFileVer] c:\windows\inf\unregmp2.exe /EnsureFileVersions
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [kkvmxvny] c:\documents and settings\owner\local settings\application data\viotnn\lbuqsftav.exe
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

============= SERVICES / DRIVERS ===============

R3 GTICARD;GTICARD;c:\windows\system32\drivers\gticard.sys [2003-10-23 76160]
S0 cerc6;cerc6; [x]
S4 Wyeke Service;Wyeke Service;c:\documents and settings\all users\application data\wyeke\wyeke123.exe [2009-11-24 58712]

=============== Created Last 30 ================

2010-01-27 22:02:30 0 d-----w- c:\program files\PlaySushi
2010-01-23 16:56:25 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-01-17 15:48:53 0 d-----w- c:\windows\system32\appmgmt
2010-01-17 14:58:00 0 d-----w- c:\docume~1\owner\applic~1\uTorrent

==================== Find3M ====================

2010-02-04 00:14:23 17177 ----a-w- c:\windows\system32\nvModes.dat
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 14:13:39.39 ===============
 

Attachments

#4 ·
Hi phantommullet,

Sorry for the delay in looking into your log, as we are extremely busy in this section of the forums. If you still require assistance and are not seeking help elsewhere, then please carry out my instructions.

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.

** Note: Please stick with me until I declare that your system is free from malware. Even though your system may not have any symptoms of malware, it may still be infected. **

--------------------------------------------------------------

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.


Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

--------------------------------------------------------------
http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pif

Note:

You will likely see a message from this rogue telling you the file is infected. Ignore the message. Leave the message OPEN, do not close the message. Run rkill repeatedly until it's able to do it's job. This may take a few tries. You'll be able to tell rkill has done it's job when your desktop (explorer.exe) cycles off and then on again.

---------------------------------------------------------------------------------------------


  1. Download Combofix from any of the links below. You must rename it before saving it.

    * IMPORTANT !!! Place combo-fix.exe on your Desktop

    Link 1
    Link 2

    Image



    Image


    --------------------------------------------------------------------
  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs here
  3. Double click on combo-fix.exe & follow the prompts.
  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  5. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

    Image


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


    Image



    Click on Yes, to continue scanning for malware.
  6. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  7. When finished, it shall produce a log for you (Located in C:\ComboFix.txt). Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  8. Ensure your AntiVirus and AntiSpyware applications are re-enabled. A reboot should have done this.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.