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Google virus--driving Family crazy!

1.1K views 2 replies 2 participants last post by  chemist  
#1 ·
hey i am fairly new here and not sure for the procedures used. But my familys problem is that everytime they do a "google search" and click a "search link" it gets redirected to various weird AD sites and whatnot. As this is a main computer in the household, i would like to rid myself of the virus or malware, whatever it may be.

My question is where do i start?, i have read over other threads here but most of the replies were geared toward the forum author, as i could not try these options myself.

Where do i start? any help is greatly appreciated as this is a family computer used by 4.

thanks :)
 
#3 ·
Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50.../new-instructions-read-this-before-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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