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Desktop Smiley, Internet Explorer & Services Virus's! Help!

4.4K views 1 reply 2 participants last post by  TheBruce1  
#1 ·
Hey!

Ive recently been getting a couple of pop-ups on my computer about Internet not working properly and saying it is going to close (even though it hasnt frozen or anything). They constantly pop up every 10minutes or so and its starting to get VERY annoying!

The pop-up says: "Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I also seem to have another one which is involved in the Services section of the computer. Interactive Sevices Dialog Detection.
I have disabled this on the main services section but it still pops up! I will try and upload a picture of what it says.
(I cant print screen the picture that comes up on one of the screens so i will type it: "FsUsbService Msg. Failed FsbUsbExService, No Existing FsUsbExDevice".)

One last one, I also keep getting this 'Desktop Smiley' when the websites dont load correctly. I have tried reading other forums but cant seem to make any sense.

Sorry for all of these! Should of sorted them out a long time ago! I have done several Virus scans but it doesnt seem to get rid of them. Please help! :)

Thank you!
 

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#2 ·
Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50.../new-instructions-read-this-before-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
 
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